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“Great all around hotel”

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Hampton Inn and Suites Los Angeles - Anaheim - Garden Grove
Ranked #7 of 19 Hotels in Garden Grove
Certificate of Excellence
A TripAdvisor Member
11
Reviewed 10 February 2014

Clean, friendly and reasonably priced! Lots of choices for breakfast and can always can find something to do for free. Trolly service, fitness gym and the spa and pool area were private and clean! Staff was very helpful with getting any information I was needing or interested in finding out.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hampton
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIke S, Front Office Manager at Hampton Inn and Suites Los Angeles - Anaheim - Garden Grove, responded to this reviewResponded 11 February 2014

Thank you for all the kind feedback. We look forward to seeing you again next time you visit the Anaheim/Garden Grove Area.

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756 - 762 of 1,221 reviews

Reviewed 4 February 2014

We don't normally stay overnight in Anaheim other than at Disney hotels; this was a last-minute decision and we wanted to get something within our budget on Super Bowl weekend. Very impressed with everything! Top-notch customer service by Jesus at the front desk (he checked us in and out the next morning). Loved the 7th floor room - a lot of people dislike street view but I found it very nice to watch cars go by from our bed :) Room equipped with microwave, and there's a little cabinet above it to store dry food, mini fridge (good size for a "mini"), spacious bath area with great amenities by Neutrogena -- supplies like shower cap and mouthwash can be obtained from the front desk. Breakfast truly a great spread! Muffins, cereals, waffles, scrambled eggs, bacon (it was Sunday), fruits, teas, coffees, milk and hot cocoa. We found the bacon overly thin/overly crispy. Shuttle $5 ALL DAY from hotel to parks. Runs every 15-30 min. into park, on the hour and the 30min. after back from the park. Highly recommend!

Room Tip: High floor definitely!
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  • Stayed: February 2014, travelled as a couple
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Thank ange_babyblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIke S, Front Office Manager at Hampton Inn and Suites Los Angeles - Anaheim - Garden Grove, responded to this reviewResponded 6 February 2014

Thank you for taking the time to fill out a review of your most recent stay with us. We are very delighted to hear your comments as we will share it with our entire staff. We hope to see you again next time you are in town.

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Reviewed 28 January 2014

Great staff; major facilities- pool, spa, gym, quality free breakfast; quiet rooms and very clean; hi def tv; excellent location-walk toDisneyland and Convention center, best selection of restaurants in Orange County.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Hampton
Thank Gerald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIke S, Front Office Manager at Hampton Inn and Suites Los Angeles - Anaheim - Garden Grove, responded to this reviewResponded 30 January 2014

Thank you for your great feedback and for filling out a review of our hotel. We hope to see you again next time you visit the Anaheim/Garden Grove Resort Area.

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Reviewed 24 January 2014

We love this hotel! For the past decade we have celebrated Christmas with a Disneyland vacation, and this Hampton Inn is a critical part of that happiness. So much credit for that goes to management and the entire staff for realizing that a warm smile, a friendly greeting and continual offers to help guests makes all the difference. They truly understand what being in the hospitality business means.
Lori who checked us in was both professional and friendly, and Mike, Jesus, Lyla and the other very nice people at the front desk (whose names, unfortunately, we did not get) were all unfailingly welcoming, friendly and helpful. We always look forward to seeing Erica, Reservations Coordinator, whose warmth, conscientious attention to every detail and over-and-above kindnesses have made her a friend.
Our room is always attractive, spacious and spotlessly clean. The fridge and microwave are a huge convenience, especially on a 10-night stay. The housekeeping staff does a wonderful job of keeping the room beautiful, including any number of thoughtful extras. It's the difference between 'we do our job' and 'we care.' On the rare occasion that we have a need from housekeeping or maintenance, they are quick to appear at our door, and the front desk often calls afterward to be certain our needs were met. In this family hotel, the kids who may be supercharged at holiday time, magically get quiet at night, allowing a good night's sleep to prepare for the next day.
The breakfast buffet and seating areas have been beautifully renovated in the past year. The impressive array of choices at the complimentary breakfast is a big plus. We are always cheered each morning by the friendly, hard-working breakfast area staff, and we are getting to know Irene, Carmen, the busy gentleman, and each staff member there who makes breakfast so pleasant.
If a workout is on your schedule, you will appreciate the impressively renovated, enlarged workout room, and if computer or printing needs are on your agenda, the computer room with two computers and printers are at the disposal of guests.
The new, stylish lobby offers sofas and large TV screens gracing several locations. And every afternoon, a treat or fun craft for the kids contributes to the family atmosphere. As weather usually permits, an outdoor pool and patio with umbrella-covered tables are available and inviting.
At times the manager was around the lobby area talking to guests, chatting and ensuring they were satisfied with their experience. As we were checking out, Erica asked if we had any suggestions to improve the hotel, but they already exceed expectations! It would be impossible to find another hotel, however elegant their reputation for service, with a better staff who welcomes a returning guest like family, and sincerely does its best to make your stay a memorable home away from home!

Room Tip: You can see Disneyland fireworks from higher floors on north side.
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  • Stayed: December 2013, travelled with family
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1  Thank DesertRoses2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIke S, Front Office Manager at Hampton Inn and Suites Los Angeles - Anaheim - Garden Grove, responded to this reviewResponded 28 January 2014

Thank you for your kind comments and for taking the time to fill out a review of your stay with us. We will share your review with the entire staff. We hope to see you again next time you decide to visit the Anaheim/Garden Grove Area.

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Reviewed 21 January 2014

The hotel stay was wonderful. The room and amenities were very nice and the staff was very courteous. We would really like to thank Erica Guerra for helping us to cancel 3 rooms without penalty, even though we were past the deadline to make changes. That was very nice of her. We did not see those changes coming when the deadline came. Our only complaint is the deadline by which to make changes to reservations of 10+ rooms. You are only given until 3 weeks prior to arrival to make changes/cancellations to your reservation, whereas other hotels allow you to make changes/cancellations up to 48 hours prior to arrival.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Hampton
2  Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIke S, Front Office Manager at Hampton Inn and Suites Los Angeles - Anaheim - Garden Grove, responded to this reviewResponded 23 January 2014

Thank you for your awesome feedback and for staying with us when you were in the area. We hope to see you again next time you are in town. Hope the New Year is going well.

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A TripAdvisor Member
12
Reviewed 19 January 2014

Went for one night before visiting Disneyland. Was surprised by the quietness of the room, this is a busy area and noise was a problem in few other hotels, but not this one. Got complimentary upgrade to two-room suite, which was really nice (including full kitchen).

  • Stayed: January 2014, travelled with family
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    • Location
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    • Rooms
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Review collected in partnership with Hampton
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIke S, Front Office Manager at Hampton Inn and Suites Los Angeles - Anaheim - Garden Grove, responded to this reviewResponded 23 January 2014

Thank you for your great feedback! Hope to see you again in town when you decide to come back to the Anaheim/Garden Grove Area.

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Reviewed 16 January 2014

We stayed at the Hampton Inn & Suites for 4 days in December during the Christmas week. The hotel stay was comfortable, rooms were clean and more importantly the staff was very responsive to our requests as we were a group of 2 families travelling with small children.

Easy access to Disneyland and restaurants. The breakfast buffet was wonderful. Kid friendly.

Thank you!

  • Stayed: December 2013, travelled with family
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1  Thank wanderer1408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIke S, Front Office Manager at Hampton Inn and Suites Los Angeles - Anaheim - Garden Grove, responded to this reviewResponded 19 January 2014

Thank you for filling out a review of your most recent stay and we are glad you enjoyed your time with us. Please let us know if we can do anything more as we look forward to seeing you next time you are in town.

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Additional Information about Hampton Inn and Suites Los Angeles - Anaheim - Garden Grove

Address: 11747 Harbor Blvd, Garden Grove, CA 92840-2701
Phone Number:
Region: United States > California > Orange County > Garden Grove
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Garden Grove
#5 Family Hotel in Garden Grove
#7 Business Hotel in Garden Grove
Price Range: £84 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Los Angeles - Anaheim - Garden Grove 2.5*
Number of rooms: 172
Official Description (provided by the hotel):
This hotel in Garden Grove, CA is located 1 mile from Disneyland(R) Resort. The Hampton Inn & Suites Los Angeles/Anaheim-Garden Grove is one of the Disney Good Neighbor hotels. Enjoy complimentary hot breakfast daily and in-room internet access. ... more   less 
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Also Known As:
Hampton Inn And Suites Los Angeles / Anaheim / Garden Grove Hotel Garden Grove
Hampton Inn Garden Grove
Garden Grove Hampton Inn
Hampton Inn And Suites Los Angeles - Anaheim - Garden Grove Orange County

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