The hotel is in a great location for business or attractions. It is between the Rosebowl in Pasadena and the Los Angeles Zoo. For me the check-in staff is the face of the hotel and sets the tone. Unfortunately the gentlemen who checked us in was not in the mood to provide customer service. Other than providing our key cards, he did not take the time to go over items included in our hotel package nor any amenities at the hotel.
I had a salad and sliders for dinner. Not impressed...If I wanted dressing in a plastic packet I could have gone through a fast food drive through. While the room was larger than a standard it was dated and literally had a cobweb. After being so tired and coupled with the underwhelming reception and light dinnerr I let it go.
I will say that this hotels saving grace was the view from the room and the breakfast.
The breakfast manager and staff was fantastic. With a warm welcome and a sense of pride they took the time to speak to all of the breakfast options. From made to order stations to coffee, juice and muffins, the breakfast was fantastic. Whether for business or leisure breakfast is by far the main attraction at this hotel.
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- Also Known As:
- Hilton Los Angeles North/Glendale And Executive Meeting Ctr
- Hilton Los Angeles North/Glendale & Executive Meeting Ctr Hotel Glendale
- Hilton Glendale
- Glendale Hilton Hotel