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“Mixed bag”
3 of 5 bubbles Review of Hotel Brandwood

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Hotel Brandwood
Ranked #7 of 15 Hotels in Glendale
California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Mixed bag”
3 of 5 bubbles Reviewed 8 April 2013

Old hotel. Needs updating badly, though evidently that is in process.

I was in updated room #209 but still much to be desired. Old carpet. Drapes don't really close. Air/heat is through a wall unit that is completely blocked by drapes. Should have had half-drapes to allow wall unit to function. As result, room air was stale. Window opened to dark alley and building roof next door so appeared not safe to leave open. Bathroom sink was new but style required leaning over so far that my head almost hit wall.

Room was very small with too much furniture. Large cabinet instead of closet. Room designed for a giant: door's peephole was too high to see out of even if on my toes (I am 5'6"); cabinet hangers were literally a stretch to reach but cabinet so short that even a knee-length dress hit the bottom of cabinet when on hanger. Stall shower only, with water spout in the ceiling, coming directly down on top of head. No way to move the shower head unless you are at least 7 feet tall. All plumbing worked well. Refrigerator in room stocked with items for purchase but still usable for your own items.

Bad stuff: No elevator! Staff will help tote luggage to and from car but you have to walk up one very, very steep flight of stairs to even get to the lobby. Parking is through a dark alley, then a walk up an un-lit flight of un-lit stairs to un-lit lot.

Good stuff: Probably very best mattress I've ever head and I travel dozens of time per year, often staying in 4 to 5 star hotels. Location was good but poor signage made it hard to find. Free wi-fi worked very well. Lots of restaurants in same block.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank spyyyyyke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 reviews from our community

Traveller rating
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    34
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Golden, Colorado
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 16 March 2013

Have stayed at this hotel during my last 10 trips to the area. Location is close to the freeway as well as walking distance to the Americana on Brand. It's also close to a plenty of fun eateries and local cocktail establishments. Portos Bakery is just down the street - a must try! The restaurant and bar on the ground floor below the hotel is descent. They do have live jazz music, so this may pose a problem if you're on the lower floor of the hotel and an early to bed, early to rise traveler. Beds are phenomenal and rooms are clean! The singles I have stayed in are very European - small, and its never been a problem. The hotel is undergoing some renovations at the moment - just an FYI. Comfortable spot for business travelers. The staff has always been more than pleasant and helpful. A few need to knows: parking is on 2nd floor of the BofA parking structure behind the hotel. This has never really been a big deal, yet please note, stairs are the only access to the 2nd level of the garage, unless you want to walk down the parking structure ramp. Keep the parking pass so you can use it the next time without having to walk back to your car to place on your dash. Also, the hotel is on the 2nd and 3rd floor of the building and there are no elevators. The stairs are steep, so this may pose problems for elderly, or if you're a heavy packer. Enjoy, and safe travels!

Room Tip: Shoot for a King size bed as the rooms will be slightly larger.
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport Beach, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 9 March 2013

After a 10 hour flight and wanted to get some nice sleep... I highly do not recommend this hotel. Let me tell you why.

1. Parking is not too bad but it is a Bank of America parking area behind the hotel.
2. There is no elevator, so you'll have to carry your bags up a very steep stairs.
3. They are doing renovation/improvement. They won't mention this when you check-in but you will be woken up at 9 am even on Saturday to loud hammering. They do their renovation between 9am-4 pm.
4. At night the bar downstairs from this hotel has live music up till 1:30-2 am and you can hear the music in your room.
5. The worst part is that if you talk to the manager (Carlos) or the General Manager (Jon) they will tell you that their is nothing they can do for the renovation noise and that it's not like they are working after 5pm. Trying to tell them that when people who check in to a hotel and over the weekend, people do sleep past 9am. Jon said, it's already 10:30am. OMG.... so, I am allowed to sleep only till 9am???????? I thought I was on vacation/enjoying my weekend.
6. Overall, the General Manager even said because we complained, he is not going to do anything for us. I told him, that if the front desk would have told us about the renovation/improvement noise before we checked in or posted on their site, we would not have booked this hotel. He said that we could check-out early and will NOT give a refund for your remaining nights that you have already prepaid for. Would never expect this from the States...

FYI the street in front of the hotel do close down for races (this weekend is 5K race). That means, roads are close.... They won't tell you that either (we saw the sign on the street), you'll have to figure out how to leave because the road is close before way before check-out time and do not reopen till late afternoon.

So, this is a warning. If you have any complaint about anything in this hotel ... They will not take any responsibility for it. Don't get me wrong, hotels in the States are great! Just not this one.

By the way, we did leave the hotel that afternoon and didn't care about the refund for the remaining nights. That's how this bad it was.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank E_Suk_78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Podgorica, Montenegro
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 25 February 2013

We found a bargain deal over Booking. com and given the money invested, it worth every peny. Rooms are ok, nothing special really, but clean and well maintained. There has been some refurbishing of several rooms while we were staying there, but we couldn’t complain about the noise since there hasn’t been any. Area around hotel is amazing. Clean and wide streets, nice neighborhood with plenty of good restaurants.

Be aware that hotel doesnt have an elevator. Steep steps at the entry could represent a serious problem for some

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Srdjan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego CA
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 24 February 2013

The rooms were clean and maintained, maybe a little dated. The hotel is on the second floor with out elevators. So if you cant do stairs this might be a problem. The location was excellent for Dinner and drink afterwards. (Jazz club on ground floor)

Room Tip: The higher floors on the south side have a view.
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richhines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 5 February 2013

If you are visiting Glendale, California, and want to be walking distance from the major restaurants, stores and shopping areas them I recommend you consider this delightful hotel. It's not your typical motel/hotel...not even close. It's what you would expect in a small hotel in a European city. There's no parking area in front or even a drop off area. They do have free parking on the 2nd floor of a parking garage directly behind. Reaching the lobby is a hike up a very long flight of stairs. Some of the rooms are 1 additional flight above the lobby. The rooms are small but very well appointed...very comfortable bed, large flat screen tv, free internet, and a very large bathroom with both a spa tub and walk in shower. I stayed 1 night to attend a family function being held a few blocks away. It was a joy to be able to walk to/from the event. In the morning I had breakfast at Portos's Bakery & Cafe. The owners are probably Cuban. I swear it's worth the 4 hr round trip drive from San Diego to eat there again. It's easy to see why Sunday morning it was jammed with people buying their incredible baked goods or for breakfast. Having lived in Puerto Rico for many years it was a joy to have Cuban coffee, quesitos, pan tostado, fresh squeezed OJ, and see many familiar items on the menu. There had many traditional American fare items on the menu and once again the cakes and pastries were incredible. There was a line of probably 30 people waiting to buy baked items to take out. They also have places in Burbank and Downey.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank PRgolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 January 2013

I was in LA for Buisness and was very lucky that i chose the Brandwood an booking.com.
Very quite, clean and friendly antique Hotel in Glendale. A perfect spot to reach every important corner of the city in aprx. 20min.
The Staff was very competant and friendly. The parking possibility was just right behind the hotel in a parking house!
I had a very pleasent stay at the Brandwood an can recommend it to all kind of travellers. I you are an older age or have walking problems book a room in the first floor, the house is propably to old for an elevator! Anyway, i recommend this place by heart!

Room Tip: 112, right next to the stairway to the backside, straight to the parking lot!
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  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hkLinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Brandwood

Property: Hotel Brandwood
Address: 339 1/2 N Brand Blvd, Glendale, CA 91203-2303
Region: United States > California > Glendale
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #7 of 15 Hotels in Glendale
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Brandwood 3*
Number of rooms: 37
Official Description (provided by the hotel):
Experience exceptional hospitality at the historic Hotel Brandwood in the heart of Glendale, California. Our boutique hotel is ideal for guests who value a downtown location that is convenient for both leisure and business travelers. Stylish, European-style rooms provide intimacy and charm, and a full range of amenities including free parking and free WiFi. ... more   less 
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Also Known As:
Brandwood Hotel Glendale

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