I'm writing this review at 12:41am! First room was dirty and dead flies in bed. Also shower was broken, there was very little water pressure not enough to rinse soap off!! Water was either ice cold or scolding hot. Requested that they move us to another room with a working shower and CLEAN. Huge inconvenience with 2 small children.
Next room they moved us to was smaller! Also TV cabinet door is broken and hang off cabinet. Crib didn't have a blanket for our child and we called twice requesting one. Just called again to ask for a manager and I was told he was busy and would call back.., still waiting!! Just got a knock on the door with a blanket and its dirty and smells. Manager still has not called back.
It's obvious this hotel is going down hill and not close to a 5 star, a 3 star rating would be generous! If you have a different option don't stay here. I'm just going to cover my daughter with my sweatshirt and try to get some sleep! #FRUSTRATED #5starprice2starquality
- Official Description (provided by the hotel):
- Along the bluffs and beaches of the Gaviota coast lies The Ritz-Carlton Bacara, Santa Barbara, a resort of stunning natural beauty and relaxed luxury. With 78 acres of oceanfront property, including two miles of natural beach, we offer an expansive sun-drenched setting with endless vistas of sea and sky. Our resort in Santa Barbara, California features innovative and artful design that is in keeping with the intimacy and aesthetics of a Mediterranean village. Unwind at an award-winning 42,000-square-foot spa and fitness center or relax beside one of three zero-edge swimming pools and 26 private cabanas. The resort's 358 newly-renovated guestrooms and signature suites artfully infuse luxurious interiors with modern technologies for a true sense of comfort. Additional resort amenities include a new oceanfront restaurant, Angel Oak, four Har-Tru clay tennis courts, a Foley wine tasting room, and the adjacent Sandpiper Golf Club. ... more less
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- Also Known As:
- Santa Barbara Bacara Resort
- Bacara Spa Resort Santa Barbara
- Bacara Resort Santa Barbara Ca
- Bacara Santa Barbara
- Bacara Hotel Santa Barbara