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“Customer Service at check in”

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Best Western Gold Country Inn
Ranked #3 of 10 Hotels in Grass Valley
San Diego, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Customer Service at check in”
Reviewed 26 February 2014

Great check in Customer Service experience, great bed, a little over priced for week day stays but overall a good experience. Nice grounds, convenient location, nice TV, good breakfast and ok price. I would recommend this hotel to friends and family and with the California Highway Patrol right next door this hotel is safe and secure.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teniah M, Manager at Best Western Gold Country Inn, responded to this review, 18 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
General Manager
BEST WESTERN Gold Country Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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376 reviews from our community

Traveller rating
    103
    125
    75
    51
    22
See reviews for
155
96
23
53
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 February 2014

This is a great hotel to stay at. Lobby is very clean and rooms were very clean as well. Staff were very friendly and breakfast was pretty good. Right off the freeway but set back far enough that road noise was not an issue.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank sacju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teniah M, Manager at Best Western Gold Country Inn, responded to this review, 18 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
General Manager
BEST WESTERN Gold Country Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sonoma, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2014

This is a nice hotel although like lots of hotels near freeways there is noise from traffic. Across the street is a nice restaurant for breakfast & lunch, plus a shopping center. It's inbetween Grass Valley and Nevada City which is nice for tourists.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank 54ELB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teniah M, Manager at Best Western Gold Country Inn, responded to this review, 18 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
General Manager
BEST WESTERN Gold Country Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nevada City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 January 2014

The Best Western Gold Country Inn is a great place to stay! If You need a nice clean well kept Motel this is definitely a good choice! The staff is friendly and courteous. The complimentary breakfast in the morning is excellent with scrambled eggs, bacon or sausage, waffles, pastries , fruit, yogurt, bagles and cream cheese!

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Arnold G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teniah M, Manager at Best Western Gold Country Inn, responded to this review, 18 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
General Manager
BEST WESTERN Gold Country Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hanford, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 January 2014

I am currently remodeling a home and stay here for the location. I enjoy the breakfast in the morning and having the computer room to keep up with my internet needs, while I am away from home. The staff is always friendly...:)

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Yvonne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teniah M, Manager at Best Western Gold Country Inn, responded to this review, 18 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
General Manager
BEST WESTERN Gold Country Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napa
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2014

The hotel is located close to Hwy 49, but not so close as to be a concern with road noise. It's easy to get to and conveniently located close to services such as groceries and restaurants. The room was large and comfortable and we enjoyed our stay very much.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teniah M, Manager at Best Western Gold Country Inn, responded to this review, 18 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
General Manager
BEST WESTERN Gold Country Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whittier, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2014

The room was very clean and comfortable. It was a nice plus to have breakfast included and the hotel was really clean- We enjoyed the area and you could walk to restaurants and grocery store if needed

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Alice T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teniah M, Manager at Best Western Gold Country Inn, responded to this review, 18 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
General Manager
BEST WESTERN Gold Country Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Gold Country Inn

Property: Best Western Gold Country Inn
Address: 972 Sutton Way, Grass Valley, CA 95945
Phone Number:
Region: United States > California > Grass Valley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Grass Valley
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Gold Country Inn 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to BEST WESTERN Gold Country Inn!Discover this pet friendly Grass Valley, California hotel offering convenient access to Empire Mine State Park, Historic Nevada City and the Tahoe National Forest. Located in northern, inland California just off highway 49, the BEST WESTERN Gold Country Inn is committed to providing the best in customer service, accommodations and amenities at the right price. Each well-appointed guest room at this Grass Valley hotel features cable satellite television and free high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast daily. This pet friendly hotel also offers guest laundry, an exercise facility and a full-service business center. Guests staying at the BEST WESTERN Gold Country Inn will be a short walk from a variety of dining and shopping in historic Grass Valley. The Empire Mine State Park, only two miles away, offer the perfect setting for hiking and afternoon picnics. This California hotel is also less than five miles from many other key area attractions including the Nevada County Fairgrounds, the South Yuba River, Scotts Flat Lake, Bridgeport Historic State Park and Historic Nevada City. Business travelers will appreciate being close to the Whispering Pines Business Park, the Grass Valley Group and the Loma Rica Industrial Park. The Grass Valley area is also home to a variety of annual events including the Draft Horse Classic, Music in the Mountains, Dog Shows, the Teddy Bear Convention and more!The friendly, helpful staff at the BEST WESTERN Gold Country Inn is ready to ensure a fun-filled memorable stay in Grass Valley, California. Make a reservation today and save!**Hot tub and Pool closed until further notice* ... more   less 
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