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Best Western Gold Country Inn
Ranked #3 of 10 Hotels in Grass Valley
Reviewed 5 July 2014

This BW is an older hotel. It is very clean and quiet, the staff is friendly and knowledgeable. Breakfast was very good with many choices. The beds need to be updated and the bath/shower room is very small. Beautiful area and quiet setting.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
Thank 356marilynp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at Best Western Gold Country Inn, responded to this reviewResponded 30 October 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (405)
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279 - 285 of 405 reviews

Reviewed 4 July 2014

Perfectly decent hotel for an out of town overnight or two. Not fancy but clean and comfortable. Nice staff. Allows pets and has a small pool. Breakfast is included. Plenty of choices for breakfast. Well located for our purposes and is set in a nice grove of trees. Near many shops and restaurants.

  • Stayed: June 2014, travelled with friends
    • Value
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Review collected in partnership with Best Western
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at Best Western Gold Country Inn, responded to this reviewResponded 30 October 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

I was moving my daughter from South Lake to Washington. I have always been a fan of Best Westerns but this was more than I expected. We were traveling with a blue nose pit bull and need a pet friendly hotel. Our room was very comfortable and clean. It had a sliding glass door that went out back to a manicured lawn for your pets. The staff was very friendly and the continental breakfast was good. Eggs, bacon/sausage, waffles, yogurt, cereal, it was all the yummy breakfast treats.

If your traveling with pets, don't hesitate to stay here. Well worth it!

  • Stayed: May 2014, travelled with family
    • Value
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Thank RozieCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at Best Western Gold Country Inn, responded to this reviewResponded 30 October 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

When I called to changed dates I was quoted the same rate as our original reservation, but when I arrived our rate had been raised. Had to wait until Monday to contact manager, as only he could refund the overcharge. He refused and apologized for his employees error. Come again and I will give you a discount he said. Don't think I will stay here ever again.

Stayed: June 2014, travelled with friends
1  Thank MaryMaryQQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at Best Western Gold Country Inn, responded to this reviewResponded 30 October 2014

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 530-273-1393.


Sincerely,

Hamid Kazemi
General Manager
BEST WESTERN Gold Country Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

Stayed for the third time here, very nice. Rooms are average size, had fridge and microwave. Had a deck with table and chairs. Wifi worked. Always stayed away from freeway so haven't had noise problems. Breakfast was good, all the usual food. My pet peeve in hotels is water pressure, this one was pretty good, no problems.

Room Tip: Stay away from rooms near freeway. Ask for the rooms above the housekeepers, quiet at night, not sur...
See more room tips
  • Stayed: June 2014, travelled with friends
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Thank kruizerkarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at Best Western Gold Country Inn, responded to this reviewResponded 30 October 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

Room was old, dirty, outdated. Asked to stay in our favorite room we have had for several years. Front desk lied by saying the room was occupied. The maid said it was cleaned and available. Front dest said we had a dog so they did not want a dog in the main building. The same room we had for several years. The put us in the far back building with old furnishings and we were the only people there.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
1  Thank 1winston1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at Best Western Gold Country Inn, responded to this reviewResponded 30 October 2014

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 530-273-1393.


Sincerely,

Hamid Kazemi
General Manager
BEST WESTERN Gold Country Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

We booked this as a stop over on a tour of California. Room was clean and comfortable after booking in at Reception. Great pool at rear of Hotel with seating all around. had a really quiet night on first floor and nice to have parking available at bottom of staircase. Breakfast one of the best we came across at Best Western and many local restaurants including "Lumberjacks" which is a must if you are in the area. Wi-Fi more than adequate too.

Room Tip: join Rewards club for upgrade if available
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at Best Western Gold Country Inn, responded to this reviewResponded 30 October 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Gold Country Inn

Address: 972 Sutton Way, Grass Valley, CA 95945-5177
Phone Number:
Region: United States > California > Grass Valley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Grass Valley
Price Range: £89 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Gold Country Inn 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to BEST WESTERN Gold Country Inn!Discover this pet friendly Grass Valley, California hotel offering convenient access to Empire Mine State Park, Historic Nevada City and the Tahoe National Forest. Located in northern, inland California just off highway 49, the BEST WESTERN Gold Country Inn is committed to providing the best in customer service, accommodations and amenities at the right price. Each well-appointed guest room at this Grass Valley hotel features cable satellite television and free high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast daily. This pet friendly hotel also offers guest laundry, an exercise facility and a full-service business center. Guests staying at the BEST WESTERN Gold Country Inn will be a short walk from a variety of dining and shopping in historic Grass Valley. The Empire Mine State Park, only two miles away, offer the perfect setting for hiking and afternoon picnics. This California hotel is also less than five miles from many other key area attractions including the Nevada County Fairgrounds, the South Yuba River, Scotts Flat Lake, Bridgeport Historic State Park and Historic Nevada City. Business travelers will appreciate being close to the Whispering Pines Business Park, the Grass Valley Group and the Loma Rica Industrial Park. The Grass Valley area is also home to a variety of annual events including the Draft Horse Classic, Music in the Mountains, Dog Shows, the Teddy Bear Convention and more!The friendly, helpful staff at the BEST WESTERN Gold Country Inn is ready to ensure a fun-filled memorable stay in Grass Valley, California. Make a reservation today and save!**Hot tub and Pool closed until further notice* ... more   less 
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