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“Great place for you and your dog” 5 of 5 bubbles
Review of BEST WESTERN Gold Country Inn

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BEST WESTERN Gold Country Inn
Ranked #4 of 10 Hotels in Grass Valley
California
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great place for you and your dog”
5 of 5 bubbles Reviewed 7 July 2014

The Best Western Gold Country Inn, in Grass Valley CA is an excellent choice if you are seeking a moderately priced, conveniently located hotel that welcomes pets. Our room was modestly appointed but spacious and comfortable for both us and our Standard Poodle. There is a nice grassy area for the dogs and a small pool for people.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank SuzannaRoseanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review, 30 October 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

338 reviews from our community

Traveller rating
    90
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    66
    47
    19
See reviews for
132
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Grass Valley, United States
1 review
4 of 5 bubbles Reviewed 6 July 2014

We enjoyed our stay and the grandchildren and they loved the pool! The kids enjoyed the breakfast and yummy afternoon cookies. The location was perfect for our stay and we plan to visit soon. The staff was friendly and very helpful

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Tarrie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review, 30 October 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NorCal, California
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

Stayed 1 night in June 2014 along with many other people attending a wedding. I found a small, clean hotel with a small but adequate pool and spa and friendly staff who made check-in/check-out a breeze. More than met my needs.

Bear in mind, Grass Valley is a small town and you won't find a Sheraton, Hilton, etc here. If that's your usual level of hotel, temper your expectations. No luxury or perks here, but you will get a clean and comfortable room attended by friendly staff. That's good enough for me. I didn't eat the continental breakfast, but did try the diner across the street which served diner fare which was tasty enough.

One oddity... I called to reserve a room and was told none were available (multiple wedding parties had reserved room blocks). Immediately thereafter I booked a room on Travelocity. Not sure what the discrepancy was, but the room was waiting for me when I arrived, so no harm no foul.

This hotel isn't luxurious but it met my expectations and then some. Its probably more like a 3.5/5 but I'm rounding up based on the good experience. Stay here with confidence.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bron-Yr-Aur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review, 30 October 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

This BW is an older hotel. It is very clean and quiet, the staff is friendly and knowledgeable. Breakfast was very good with many choices. The beds need to be updated and the bath/shower room is very small. Beautiful area and quiet setting.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank 356marilynp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review, 30 October 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tiburon, United States
1 review
3 of 5 bubbles Reviewed 4 July 2014

Perfectly decent hotel for an out of town overnight or two. Not fancy but clean and comfortable. Nice staff. Allows pets and has a small pool. Breakfast is included. Plenty of choices for breakfast. Well located for our purposes and is set in a nice grove of trees. Near many shops and restaurants.

  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review, 30 October 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paso Robles, California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

I was moving my daughter from South Lake to Washington. I have always been a fan of Best Westerns but this was more than I expected. We were traveling with a blue nose pit bull and need a pet friendly hotel. Our room was very comfortable and clean. It had a sliding glass door that went out back to a manicured lawn for your pets. The staff was very friendly and the continental breakfast was good. Eggs, bacon/sausage, waffles, yogurt, cereal, it was all the yummy breakfast treats.

If your traveling with pets, don't hesitate to stay here. Well worth it!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RozieCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review, 30 October 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-273-1393.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Hamid Kazemi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monterey, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 30 June 2014

When I called to changed dates I was quoted the same rate as our original reservation, but when I arrived our rate had been raised. Had to wait until Monday to contact manager, as only he could refund the overcharge. He refused and apologized for his employees error. Come again and I will give you a discount he said. Don't think I will stay here ever again.

Stayed June 2014, travelled with friends
Helpful?
1 Thank MaryMaryQQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review, 30 October 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 530-273-1393.


Sincerely,

Hamid Kazemi
General Manager
BEST WESTERN Gold Country Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Gold Country Inn

Property: BEST WESTERN Gold Country Inn
Address: 972 Sutton Way, Grass Valley, CA 95945-5177
Phone Number:
Region: United States > California > Grass Valley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Grass Valley
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN Gold Country Inn 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to BEST WESTERN Gold Country Inn!Discover this pet friendly Grass Valley, California hotel offering convenient access to Empire Mine State Park, Historic Nevada City and the Tahoe National Forest. Located in northern, inland California just off highway 49, the BEST WESTERN Gold Country Inn is committed to providing the best in customer service, accommodations and amenities at the right price. Each well-appointed guest room at this Grass Valley hotel features cable satellite television and free high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast daily. This pet friendly hotel also offers guest laundry, an exercise facility and a full-service business center. Guests staying at the BEST WESTERN Gold Country Inn will be a short walk from a variety of dining and shopping in historic Grass Valley. The Empire Mine State Park, only two miles away, offer the perfect setting for hiking and afternoon picnics. This California hotel is also less than five miles from many other key area attractions including the Nevada County Fairgrounds, the South Yuba River, Scotts Flat Lake, Bridgeport Historic State Park and Historic Nevada City. Business travelers will appreciate being close to the Whispering Pines Business Park, the Grass Valley Group and the Loma Rica Industrial Park. The Grass Valley area is also home to a variety of annual events including the Draft Horse Classic, Music in the Mountains, Dog Shows, the Teddy Bear Convention and more!The friendly, helpful staff at the BEST WESTERN Gold Country Inn is ready to ensure a fun-filled memorable stay in Grass Valley, California. Make a reservation today and save!**Hot tub and Pool closed until further notice* ... more   less 
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