This place has really gone down hill over the last year. The pool has been "temporarily" closed all summer. From what the hotel people tell me, I doubt it will open up at all. The room we had smelled like vomit, there was dirty washcloths in the bathroom, and the shower light didn't work. I asked the ladies up front to move me to a different room because of the shower light issue and they told me that none of the rooms have shower lights - I later found out that this was a lie. The carpets were stained, there were burn holes in the bedding, and the heat lamp in the bathroom was an eerie hue of red. The people that stay at the motel are scummy. We had the pleasure of meeting a lady a few doors down who had just gotten evicted from her apartment for selling drugs. She was now living in the motel with her teenage daughter. She bragged about "smoking glass" the night before. She said that the hotel management let her live there for free because she was down on her luck. That's all fine and well, but I wasn't too thrilled about paying $75 for a room when it seemed as though the lowlifes of Grass Valley were living there for free. The staff is nice but extremely unprofessional. I overhead the cleaning lady joking about what a horrible job she does. I can confirm her lack of cleaning skills due to the filthiness of the room. We had stayed at the Golden Chain numerous times over the past year, but we will definitely not be returning. The prices went up, the quality went down, and the staff constantly uses the excuse of not having enough money from corporate to do anything about it. Maybe if they charged for the rooms instead of letting crackheads live there for free, they'd be alright. The place gave me the creeps and I will never return.
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- Also Known As:
- Golden Chain Hotel Grass Valley