Arrived at check-in to find a notice, 'Receptionist on break' and instructions to use phone on porch. This had a recorded message to leave a cell phone number and we would be contacted shortly. Unfortunately, there was no cell phone reception. Had to wait over 1/2 hour for the owners to turn up with apologies citing, 'out of range' telephone reception. My concerns about the poor level of service were dismissed as a one off problem despite the fact we had met some guests coming out of the hotel telling us they had the same problem. The owners were, in my opinion disingenuous.
The BCM Ranch was small and quaint with limited facilities and a very friendly couple as managers.Suitable for one or two nights because it is a little different.More
- Free Parking