This hotel is only pet friendly in specific rooms. the website is not clear. after a full day in yosemite, we were told as we checked in that we had not booked a pet friendly hotel. then i brought my 2 year old daughter in to use the restroom and the lady said loudly "OH MY AND YOU HAVE A KID?" and told me my two year old would be $20 extra charge. on the website it states the room is good for three people and there is no explanation that the room is not pet friendly and about the $20 extra charge. at this point i told them to cancel it and give me my refund. they refused to give me a full refund and charged me a $30 cancellation fee. i was charged for their false advertising. we were forced to drive three hours home, causing my daughter to get sick because of all the time spent in the car, which is what we were trying to avoid. The lady assisting me agreed the website was not clear yet charged me a cancellation fee. what an awful place and an awful experience, they ruined our vacation. i would not suggest this hotel.
- Official Description (provided by the hotel):
- Come experience a wonderful escape at the Hotel Charlotte, located at the gateway to Yosemite. Enjoy the rustic quirks of a charming, historic boutique hotel coupled with a wonderfully inviting ambiance and stellar service that will leave you wanting more.At the Hotel Charlotte, you'll be welcomed by friendly, knowledgable staff who will help you settle in to one of our 10 hotel rooms or 6 guest houses. Whether you want to experience the natural wonders of the surrounding area and Yosemite, have a romantic getaway, or enjoy a stay in an authentic old west hotel, you will find what you are looking for at the Hotel Charlotte. The owners, Doug and Jenn Edwards, wanted to retain the gold rush feel of the hotel while at the same time modernizing and simplifying. The sage green walls, the throwback Edison lightbulbs, the oversized, brown velvet sofas - invite guests to step into a contemporary old west. The look of the hotel also carries into the adjoining restaurant, the Charlotte Bistro & Bar. Under the direction of Chef Doug Edwards, the restaurant features locally grown produce and innovative Modern American fare. ... more less
- Reservation Options:
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- Also Known As:
- Charlotte Hotel Groveland