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“We love Sea Ranch!”
Review of Sea Ranch Escape

Sea Ranch Escape
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Sea Ranch Escape
Lodi, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“We love Sea Ranch!”
Reviewed 24 June 2011

We have rented houses through Sea Ranch Escape for 10+ years now and have always been very happy with our experience. Reservations are easy to make and the employees are very friendly and helpful. We like to stay in the older places, nearer the lodge as the area feels a bit less populated. But the amazing thing about Sea Ranch planning is that you never really can see your neighbors, so they don't really distract from the view or the peace you feel there, no matter where you end up staying.

We always opt to pay for the cleaning service. It's really not that much, and there is no hassle when you're leaving, they take care of everything.

Room Tip: Check out the view from the golf course!
See more room tips
  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lookbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Any
English first
SF, California
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 May 2011

We rented the Bel Mare house, it's a pet friendly home (but we didn't bring our pets), nice home but the bedding, etc smelled like dirty dog, lots of animal hair through out house, kitchen not very clean, house had a lot of little maintenance issues, we were charged extra cleaning for the pet hair, etc. but we never had a pet. Try other rental agencies like Beach Rentals.

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank c4eversf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Gualala hotels

California
1 review
Reviewed 16 December 2009

I've dealt with Sea Ranch Escape for 10 years and have never had a bad experience. The staff is professional and helpful and they have high standards for the homes they rent. I sometimes clean myself and sometimes ask them for the service but I have never been overly charged. If ever a problem is identified, they take care of it quickly and thoroughly. They are the best rental agency I've ever delt with at Sea Ranch or elsewhere.

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeanohman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san francisco
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 September 2009

Staff was friendly and the rental home was in good order. We had an issue with some cleaning fees but the staff was very responsive and the matter was settled. We would use Sea Ranch Escape again

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, CA
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 July 2009

Sea Ranch is a beautiful location and the house we rented had wonderful views however there were several things that were broken there that needed to be fixed while we were staying there(TV cable box, garage door).

The part that was upsetting and uncalled for was the cleaning fees. We had agreed to clean the house and spent 2 hours doing that yet they charged us an additional cleaning charge on our credit card. When we called to question an additional charge from Sea Ranch Escape they said that it was a cleaning charge. The only thing the woman on the phone was able to say was that it wasn't "to their standards"! Supposedly we didn't vacuum the bedroom well enough?!?!?! And, because of that they charged us $45! She was very rude and condescending and gave us no recourse to fight the charge.

I will definitely go back to Sea Ranch but never use this rental company again!

I will never use that

  • Stayed May 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Greenbean8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barefootexplorer, Reservationist at Sea Ranch Escape, responded to this review, 2 October 2009
Thank you very much for your comments. I know it must be disconcerting to be charged cleaning fees when you have cleaned. We try our best to see that everything runs smoothly.

We have been in business for over 20 years, and occasionally this happens. We do have very high standards for our housekeeping. We believe that every renter deserves the cleanest house possible.

We are deeply sorry for any disappointment but we must keep our standards high as that is what our hundreds of satisfied guests are accustomed to.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SF
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 May 2009

House was filthy, covered in dog hair, rotting pee smell in the bathrooms. We had no choice to clean it all ourselves since we had contracted for a longer-term stay.

When it came time to leave, the people from Sea Ranch Escape sent someone to inspect the place. The inspector (actualy, the cleaning person who would get paid to clean the place) gave us the big thumbs up and complimented us on the "best" cleaning job she had ever seen.

The we got hit with a cleaning charge deducted from our deposit.

This is a scam outfit which is on the lookout for 'city slickers' to fleece. The sing-song fake voice they use on the phone should be the first red flag.

I'm assuming they don't get much in the way of repeat business, so they think it is ok to rip their customers off.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank sfcouple111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barefootexplorer, Reservationist at Sea Ranch Escape, responded to this review, 29 September 2009
We have written to this person on Yelp. We have been in business for over 20 years and take great pride in the condition and the quality of our homes.

Since, we do not have anyone that inspects the homes while renters are there, we are wondering if this person has the wrong agency.

Our housekeepers are trained to go in after all renters to check the houses and make sure they are ready for the next renter. They never enter the home when renters are there unless the renters ask them to. This scenario does not fit our company policies at all.

We have mostly return renters that have been more than satisfied with our method of operation and very very satisfied with the homes that we manage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, CA
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 May 2008

My family and I did not stay at the Lodge but rented a house through Sea Ranch Lodge. We arrived at the house at 4 pm Friday, left early Saturday am for a brunch in Mendocino, ate dinner out and left Sunday am. It was a nice, comfortable house but nothing fancy. The hot tub was about 12"deep, but I'm not a diehard spa fan anyway. We ate no meals in the house, and were barely in the house except to sleep. We left everything just as we found it and still we were charged $30 for an hour and a half of cleaning... charges that they can't even specify! I've been renting vacation houses in the area for 20 years and have not bee charged a "cleaning fee" before. For a $30 fee they have lost customers who are willing to pay over $200 per night lodging? I don't get the logic of it. For rentals, my standby is Beach Rentals in Gualala, they are honest and helpful (and I would have rented through them if they'd had a dog-friendly house available that weekend.) I'll not rent through the Sea Ranch Lodge again.

  • Liked — nice view
  • Disliked — cleaning fees
  • Stayed February 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Mendo412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barefootexplorer, Reservationist at Sea Ranch Escape, responded to this review, 13 October 2009
Thank you for your comments.
Housekeeping at the end of a reservation continues to be one of our biggest challenges. Even so, we always give the renters the opportuntity to do their own cleaning.
Again, we feel that every renter deserves the cleanest house possible. If the cleaning does not meet our standards, our housekeepers will go in and clean.
We are sorry for your disappointment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sea Ranch Escape

Property: Sea Ranch Escape
Address: 60 Sea Walk Dr, Gualala, CA 95445
Region: United States > California > Mendocino County > Gualala
Hotel Style:
Ranked #2 of 2 Speciality Lodging in Gualala
Number of rooms: 65

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