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“They make a mistake, and blame you!”
Review of Sea Ranch Escape

Sea Ranch Escape
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Sea Ranch Escape
Reviewed 28 January 2012

Hopeless. Incompetent and major attitude problem.

Office for key pick up is far from the condo (just moved apparently).

The staffer at the office gave us the wrong unit, which we only discovered after we'd driven back to the unit and unpacked, just ready to settle in to relax. We then received a rude phone call saying "you gotta come back here, you are in the wrong unit. The lady who booked your unit is waiting! "

Umm, and whose fault is that?

But the word "sorry" does not feature in her vocabulary.

Well it does in mine. "Sorry", Sea Ranch Escape but I won't be renting from you again. Sea-ya later (not).

Avoid. Advice to the owners, get a new agency! Agency, get some manners and get your act in gear...

In the meantime, there are much better options.

PS Thanks to the other innocent renter who kindly brought the key down rather than having us drive up, even though that was only at our request, not the grumpy agent's initiative!

  • Stayed: January 2012, travelled with friends
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5  Thank Beijingexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (22)
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12 - 18 of 22 reviews

Reviewed 2 October 2011

This agency is dishonest. We cleaned the place thoroughly, yet they didn't refund our security deposit and gave no explanation. They ignored e-mails enquiring about my refund.

Thank goodness for the internet. Now other people can find out in advance of making a reservation that these people are dishonest thieves and instead choose a different agency.

  • Stayed: June 2011, travelled with friends
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3  Thank Jacob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2011

We rented a house from Sea Ranch Escape. This area was carefully developed to keep the views pristine. There is a beautiful chapel on site, as well as pools, tennis and basketball courts and many trails for walking.
There are nearby redwood forests, and its not too far to several wineries.
If you are looking for some peace and quiet in a beautiful location, this is it.

Stayed: April 2011, travelled with family
Thank ownuniverse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2011

We have rented houses through Sea Ranch Escape for 10+ years now and have always been very happy with our experience. Reservations are easy to make and the employees are very friendly and helpful. We like to stay in the older places, nearer the lodge as the area feels a bit less populated. But the amazing thing about Sea Ranch planning is that you never really can see your neighbors, so they don't really distract from the view or the peace you feel there, no matter where you end up staying.

We always opt to pay for the cleaning service. It's really not that much, and there is no hassle when you're leaving, they take care of everything.

Room Tip: Check out the view from the golf course!
See more room tips
  • Stayed: June 2011, travelled with friends
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1  Thank lookbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2011

We rented the Bel Mare house, it's a pet friendly home (but we didn't bring our pets), nice home but the bedding, etc smelled like dirty dog, lots of animal hair through out house, kitchen not very clean, house had a lot of little maintenance issues, we were charged extra cleaning for the pet hair, etc. but we never had a pet. Try other rental agencies like Beach Rentals.

  • Stayed: August 2010, travelled with friends
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6  Thank c4eversf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2009

I've dealt with Sea Ranch Escape for 10 years and have never had a bad experience. The staff is professional and helpful and they have high standards for the homes they rent. I sometimes clean myself and sometimes ask them for the service but I have never been overly charged. If ever a problem is identified, they take care of it quickly and thoroughly. They are the best rental agency I've ever delt with at Sea Ranch or elsewhere.

  • Stayed: December 2009, travelled with friends
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Thank jeanohman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2009

Staff was friendly and the rental home was in good order. We had an issue with some cleaning fees but the staff was very responsive and the matter was settled. We would use Sea Ranch Escape again

  • Stayed: July 2009, travelled with family
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Thank cchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sea Ranch Escape

Address: 60 Sea Walk Dr, Gualala, CA 95445
Region: United States > California > Mendocino County > Gualala
Hotel Style:
Ranked #2 of 2 Speciality Lodging in Gualala
Number of rooms: 65

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