My mom was visiting me in San Francisco and I wanted to take her on a nice vacation to the Mendocino Coast. We found Serenisea online and I called the day of to book a room for two nights. When we got there, we immediately regretted our decision to book the place. The cabin we stayed in (cabin no. 2) was really run-down. Also, we found out that the Gualala river was too rough for kayaking so we decided to continue up the coast to Mendocino to do some river kayaking. BUT the owner wouldn't allow us to check out early without losing our money for the second night's stay nor would he agree on giving us a voucher to use on the room later. The receptionist was extremely apologetic about the situation but when I tried to talk to the owner, Jim, he was incredibly rude.
The whole experience RUINED our trip. It was bad enough having to stay an extra night in those awful accommodations, but what really brought us down was being treated like a walking pocketbook rather than a person by the owner, Jim.
The other super weird thing about this place is that the contract you sign when you check-in has all this small print about all the extra things they will charge you if not completed. For instance, you have to strip your own bed! Or else get charged $26. Also, if you leave dirty dishes in the sink, it will cost you $5/dish! Super greedy.
I have stayed at other B&Bs on the Mendocino Coast and have never had a negative experience. These are small communities and people are always super friendly (for instance, check out Greenwood Pier Inn at Elk). Its unfortunate that the owner of Serenisea is NOT a people person.
So that I don't end on a totally negative note... There are two good things I have to say about Serenisea: (1) the receptionist (a woman, I don't remember her name) was really really sweet to us, (2) the cliffside hot tub is DA BOMB!
Long story short, great hot tub but stay at your own risk!
- Also Known As:
- Serenisea Resort Cottages Hotel Gualala
- Serenisea Hotel Gualala