Well just got back and i have to say, the house was nice and clean for the most part, but the customer service was awful!!! we checked in on thursday, i left messages for the manager on fri, sat and sun and no call back, finally i got a hold of him after i was already home, and he was EXTREMELY rude and obnoxious. i was trying to tell him that there should be some sort of notification to customers if the house does not contain an air conditioner, washer/dryer or borders a cemetery!!!! none of these things were disclosed when i made the reservation. it was cool at night, but its creepy leaving your windows open when there's a cemetery RIGHT THERE!!! and it's 80 degrees in the house. Don't rent with this company if you can avoid it. bad bad business practices....
- Also Known As:
- Serenisea Resort Cottages Hotel Gualala
- Serenisea Hotel Gualala