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“Spacious room” 4 of 5 bubbles
Review of Oceano Hotel & Spa Half Moon Bay

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Oceano Hotel & Spa Half Moon Bay
Ranked #4 of 8 Hotels in Half Moon Bay
Certificate of Excellence
Bethany Beach, Delaware
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Spacious room”
4 of 5 bubbles Reviewed 21 July 2014

We stayed for two nights with young children and loved having extra space. The room was beautiful and overlooked the harbor. The horn that sounded non stop was a bit annoying, but the hotel did supply ear plugs in the nightstand.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Julie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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547 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (157)
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English first
Surprise, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 July 2014

This is a really nice hotel. The rooms are as nice as they look with a fireplace and deep bathtub. They supply you with bath products from Aveda and even a cork screw for wine. Beds are firm but comfortable.

There is a fog horn that sounds every 15 seconds. I knew that going in and it did not bother me. It was not that loud and I was facing the bay. I did put a rain app on my iPad for sleep. But if you have issue with sounds you may want to choose another hotel.

The staff was fine but not overly friendly or helpful.

I did notice room service trays in the hallway overnight. It may just be that this hotel is not staffed well. Or perhaps not that busy because of the fog horn. I did not see any other guests while I was there.

I was happy with my stay, but as I said I knew about the fog horn going in.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 2dream2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 14 July 2014 via mobile

We just spent the weekend there in one if their King Suites. Before we arrived we were assured that we would have a lovely view overlooking the harbor and bay. When we arrived we were shown to a lively suite that looked directly at the back of another building and the parking lot. When my husband called to complain he was told very abruptly that we got the last suite and no one would have mislead us but they'd knock $50 off the price. A lower price wasn't going to make up for the view. I have been ill for the last several months and had been looking forward to this more than I can say. After that abrupt response I called the front desk and complained again a bit more vociferously this time. I was put on hold for ten minutes before I was told they would get back to me. About ten minutes later they called to say they were moving us across the hall and that they'd be right up with the new keys. We went out into the hall and waited and waited and waited. Finally my husband just went down and they gave him the keys. No apology for not bringing them up.
The new room was just as nice and did overlook the harbor and the bay! From then on the weekend was lovely. It's a lovely hotel. It just seems a few of the staff need a refresher course in customer service!

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank jsongbyrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 13 July 2014 via mobile

I love staying in boutique hotels. I love the decor and I love the personal touches and attention from the staff. Such was not the case at Oceano. Aside from during check in, not one person on the staff greeted my husband or I when we entered or left the hotel. Even when there were 4 of them chit-chatting in the lobby, not one of them gave a friendly smile or a nod in our direction. If they don't care to interact with customers then maybe they shouldn't have gotten into the hospitality business!
On top of that, the fog horn sounding off every 10 minutes at the harbor prevents you from getting any quality sleep. To counter this, the room is outfitted with earplugs and a noise machine. Really?
I may be able to put aside the poor quality of sleep that I got during my stay but the pretentious staff, no. This hotel is more concerned about being posh than actually pleasing their customers.

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank suyen888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

Wow--staff were all amazing. Rates are reasonable. Restaurants nearby are really good. Just an amazing experience overall. Jen and the owner were both available and took great care of every last detail. We're going back for our Honeymoon. If you haven't stayed at Oceano you're missing out! If you're considering wedding destinations, you should at least speak with them.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank JamesJames1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galt, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 22 June 2014 via mobile

The staff was great and they let us check in at 2pm. I recommend the deluxe ocean view rooms, especially on the third floor. We also liked the couples massage at the spa and easy accessibility to walk to different restaurants. The only thing we had a little issue with was the slow wifi.

Stayed June 2014, travelled as a couple
Helpful?
3 Thank mike p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wailuku, Hawaii
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

Enjoyed two nights at this amazing property. The staff is wonderful and makes for a enjoyable stay. They were always there to assist your every need. Most impressed with Jackson, the evening front desk clerk. We arrived at 9:45pm and were hungry. The restaurant was closing in 15 minutes. He ordered food for us from the front desk and it was ready in ten minutes. We were impressed right from the minute we walked in the front door. Rooms are extremely clean with high end beds, fireplace, and plenty of room to call it home for a few days. Loved everything about Oceano. Thanks so much for making our staff to enjoyable. We will be back.

Room Tip: Go for the king suites. Amazing.
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Michael808Wailuku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oceano Hotel & Spa Half Moon Bay

Property: Oceano Hotel & Spa Half Moon Bay
Address: 280 Capistrano Road, Half Moon Bay Harbor, Half Moon Bay, CA 94019
Region: United States > California > Half Moon Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Half Moon Bay
#4 Romantic Hotel in Half Moon Bay
#4 Family Hotel in Half Moon Bay
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Oceano Hotel & Spa Half Moon Bay 4*
Number of rooms: 95
Official Description (provided by the hotel):
Located in beautiful Half Moon Bay Harbor, the Oceano is one of the Bay Area's favorite hotels. Luxurious suites boast private balconies and fireplaces within a seaport architectural style. The hotel offers over 12,000 square feet of outdoor and indoor meeting space including the Grand Ballroom, meeting rooms with ocean views, and outdoor garden and tent space. The lobby Bar and Grill offers guests casual coastal fare for breakfast, lunch and dinner or private in-room dining. With coastal views and dedicated events staff, Weddings and banquets are our specialty. Several fine restaurants and boutiques within walking distance. Surrounding activities include golf, championship surfing, kayaking, pier and deep sea fishing, horseback riding, sailing, hiking and more. ... more   less 
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Also Known As:
Oceano Hotel And Spa Half Moon Bay
Oceano Hotel Half Moon Bay

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