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“Simply Amazing”

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The Ritz-Carlton, Half Moon Bay
Ranked #1 of 8 Hotels in Half Moon Bay
Certificate of Excellence
Reviewed 30 June 2014

Just returned from an Amazing Night spent at the Ritz Half Moon Bay. From the Valet's who attend to your car, to the Registration person who hands you a nice glass of wine upon check-in and the Room with a Fire Pit, Views of the Ocean and Sunset...The Entire Experience was what you would expect from a First Class Hotel...While traveling to the San Francisco Bay Area, The Ritz Half Moon Bay is a must do.

Room Tip: Grab a Ground Floor Room with a Fire Pit on your Patio and enjoy the Cali Sunset...
  • Stayed: June 2014, travelled as a couple
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1  Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ritz-CarltonHMB, General Manager at The Ritz-Carlton, Half Moon Bay, responded to this reviewResponded 8 July 2014

Dear Dan P,

Thank you for taking the time to share such kind words about your recent stay. It was our pleasure to welcome you to The Ritz-Carlton, Half Moon Bay for a relaxing escape, and we look forward to serving you again soon. If you need anything at all, please do not hesitate to get in touch.

Sincerely,
The Ladies & Gentlemen of The Ritz-Carlton, Half Moon Bay

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Reviewed 29 June 2014 via mobile

We booked a 2 night stay to get away from the city for our anniversary. We noted this on our reservation. At check in there was no acknowledgment or asking if we were here for a special occasion. Nothing. My husband ordered (bought) flowers to be delivered to our room and they were nice, again no acknowledgment of it with the lackluster delivery. We never got a call once in our room to ask how things were or if we needed anything. The pre-requested extra pillows weren't in the room and we had to call and ask for them. The room is clean and nice as I'd expect at a Ritz but I am so disappointed in the service here. I've never stayed at a Ritz for an anni but every hotel I've stayed at for an anni getaway has done a little something to acknowledge it. Don't recommend this place for special occasions.

Stayed: June 2014, travelled as a couple
1  Thank PernicketyGF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ritz-CarltonHMB, Executive Office at The Ritz-Carlton, Half Moon Bay, responded to this reviewResponded 1 July 2014

Dear PernicketyGF,

We are honored that you would choose our destination to celebrate your special anniversary with us and we are disappointed to hear that your visit was not to your expectations. We sincerely regret that we missed the chance to celebrate along with you. While it sounds like you were able to enjoy many aspects of our lovely resort, we apologize that the service did not live up to The Ritz-Carlton standards. The comfort and happiness of our guests is our highest priority, and world-class service is one of our hallmarks. We’d love the chance to speak with you further. We can be reached by calling 650-712-7001. We hope to see you again someday at The Ritz-Carlton, Half Moon Bay and show you how special a stay at our resort can be.

Sincerely,
The Executive Office at The Ritz-Carlton, Half Moon Bay

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Reviewed 29 June 2014

How can you go wrong with ritz carton it was delightful stay with girls
They put great surprise for birthday girl with rose pedal and picture flame... Service make this place different
Comfy bed and great food from restaurant great wine bar had full experience with friends only "complain" nothing to do after dark -no around restaurant. Or place for drink so we were pretty much stay at hotel bar -they used to have shuttle service to downtown but no longer in service

Room Tip: Ocean view!!
  • Stayed: June 2014, travelled with friends
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Thank lovehawaiigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ritz-CarltonHMB, Executive Office at The Ritz-Carlton, Half Moon Bay, responded to this reviewResponded 1 July 2014

Dear lovehawaiigirl,

Thank you very much for taking a moment to share your review of your recent girls’ trip to The Ritz-Carlton, Half Moon Bay. It’s always nice to get away with friends and with Half Moon Bay as your backdrop it makes for a very special trip. For a future stay, we’d be happy to arrange transportation into town for dinner or cocktails. Feel free to speak with the concierge at any time to plan such an outing.

It would be our pleasure to welcome you back for your next special getaway. Please do not hesitate to get in touch if we may be of service.

Sincerely,
The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay

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Reviewed 29 June 2014

Came here for my 6th wedding anniversary and really enjoyed the hotel, the service, and the local sights. Based on recommendations from TripAdvisor, asked for a ocean view, but don't think a coastal view would have been too much worse. Can't imagine there's a bad view in the house. Service was impeccable, with everyone treating us with warmth and attention, from the front desk attendants to the valets.

Only about an hour away from San Francisco but felt like a world away and was a great place to rest, relax, and recharge. Highly recommend.

Room Tip: Don't think you can pick a bad room.
  • Stayed: June 2014, travelled as a couple
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Thank buddha9090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

This has to be one of the most unique settings for a hotel on the west coast. The setting is spectacular on the bluffs overlooking the Pacific. The hotel itself is beautiful and seems to fit in with the coastal setting. Our room was in the Fairway "guest house" which turned out to be a perfect spot for us. We had a ground floor room with a patio with a gas fireplace. It opened onto one of the golf course fairways and was relatively private and very quiet in the evening. It was great for enjoying a glass of wine in the evening and morning coffee. The room was well appointed and everything in good working order. They offer transportation to and from the main hotel building which was useful. The ocean lawn with the large fire pits and a bagpipe player at sunset was our favorite part. It was chilly for summer but the combination of the cool temperatures, the rugged coast and the fog rolling in and out made one feel as though you were in Ireland! It is hard to believe you are only 25 miles from San Francisco.

Room Tip: Choose one of the three "guest houses" if you like to be away from the hustle and bustle o...
  • Stayed: June 2014, travelled as a couple
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Thank DineOutOften10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ritz-CarltonHMB, Executive Office at The Ritz-Carlton, Half Moon Bay, responded to this reviewResponded 1 July 2014

Dear DineOutOften10,

We’d like to thank you for taking the time to share your review of your stay and for sharing all your kind words about your visit. It sounds like you were able to enjoy all the best that The Ritz-Carlton, Half Moon Bay has to offer from a private patio fireplace to evenings on the Ocean Lawn. It truly is an idyllic place to getaway. Thank you again for your review; please let us know if there is anything we can do to help you plan your next escape.

Sincerely,
The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay

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Reviewed 21 June 2014

I have been to this place numerous times and every single time has been absolutely amazing! I am not sure what I love the most if the beautiful people who come by and bring you warm blankets to enjoy by the fire pits as the bag pipes play right at sunset, or the glorious views or the delicious beds or the absolutely scrumptious rhubarb pie or the various heavenly desserts.

Make sure you are prepared for a stroll by the beach and bring a nice warm jacket as even in the mid of summer it can be cold.

enjoy,

Room Tip: The Beach view is glorious! and the balconies have your own fire pit which is great fun!
  • Stayed: September 2013, travelled with family
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1  Thank alexanderofjesus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ritz-CarltonHMB, Executive Office at The Ritz-Carlton, Half Moon Bay, responded to this reviewResponded 1 July 2014

Dear Adiel A,

Thank you for taking the time to share a few thoughts about your experiences at The Ritz-Carlton, Half Moon Bay. It’s wonderful to know you’ve been able to enjoy our little “piece of heaven” throughout the years. We hope to continue welcoming you back for years to come. Until next time, please don’t hesitate to get in touch if there’s anything we can do to be of service.

Sincerely,
The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay

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Reviewed 18 June 2014

We were disappointed, considering the $$$$$. The curb appeal and grounds are outstanding, the bed was very comfortable, the pillows were some of the best we've had, bottled water was complimentary, there was a good supply of coffee, the view was beautiful and staff was very courteous and helpful. However, we could hear our neighbors in their rooms and the marble bathroom was uncomfortably cold, a heat lamp in the ceiling is needed. The bathroom also needs a vent fan; to clear the steam the bathroom door had to be opened, which chilled it down again. Since we were unable to have an accessible room we requested a riser for the commode, and were informed they didn't have any. We have been just as comfortable at less $$$$$ hotels.We prefer having our needs met.

  • Stayed: June 2014, travelled as a couple
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1  Thank travelconsultant4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ritz-CarltonHMB, Executive Office at The Ritz-Carlton, Half Moon Bay, responded to this reviewResponded 19 June 2014

Dear travelconsultant4u,

Thank you for sharing a few thoughts about your recent stay. While it sounds as though you found much to love about our resort, we regret that your needs were not fully met. Depending on availability, we are happy to make a room change at check-in, our sincerest apologies that an accessible room was not available during your stay. We always encourage our guests to request accessible features to meet their needs when making their reservation.

We have made note of your feedback regarding bathroom temperature and ventilation. At the very least, it sounds like a pair of Ritz-Carlton slippers could have made a difference during your stay. Our ladies and gentlemen are always just a quick phone call away should you need any assistance.

We hope to welcome you back to The Ritz-Carlton, Half Moon Bay in the near future. Please let us know if we can be of further assistance.

Sincerely,
The Executive Office at The Ritz-Carlton, Half Moon Bay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Half Moon Bay

Address: 1 Miramontes Point Road, Half Moon Bay, CA 94019-2376
Phone Number:
Region: United States > California > Half Moon Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Half Moon Bay
#1 Romantic Hotel in Half Moon Bay
#1 Family Hotel in Half Moon Bay
Price Range: £453 - £1,103 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Half Moon Bay 5*
Number of rooms: 261
Official Description (provided by the hotel):
The Ritz-Carlton, Half Moon Bay, an elite golf and spa resort hotel. With two distinct guest room experiences from the guest houses to our main building, the hotel highlights the beauty of the Northern California coast with a modern and elegant decor. ... more   less 
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Also Known As:
The Ritz Carlton Half Moon Bay Hotel Half Moon Bay
Ritz Carlton Half Moon Bay
Ritz Half Moon Bay
Half Moon Bay Ritz Carlton

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