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“Wonderful! This is the life!”

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The Ritz-Carlton, Half Moon Bay
Ranked #1 of 8 Hotels in Half Moon Bay
Certificate of Excellence
Mount Dora, Florida
Level Contributor
209 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
“Wonderful! This is the life!”
Reviewed 6 July 2014

The ladies and gentlemen here really know how to take care of you. This is a smaller Ritz-Carlton property that is very comfortable and perfectly maintained. The grounds are beautiful as are the views of course. We were in room 447 from May 11-14, 2014.

My daughter called ahead and arranged a surprise for us and reception was very good at keeping a secret. We went into our room and our eyes opened wide. Our room was done up for Mother's Day as a treat from my daughter. What a way to start a vacation. The pictures included say it all. Well almost. My daughter was asked what kind of music I like and all she could think of was Elton John. Very funny since I had been watching a "live" concert by him on the flight here. Playing softly in the room was Elton John. There was also a fireplace channel on the TV for a pleasant effect. Outside our sliding back door was a beautiful private fire-pit, a feature we used every single night of our 3 nights here. On the bed were old family pictures of the kids. It was all very impressive. We appreciated all the efforts everyone here put into this beautiful welcome, the beginning of our vacation.

The fitness center isn't huge but certainly large enough for the property. It's very well equipped with every thing you need from weights, both free weights and machines, to varied cardio equipment, to water, earbuds and towels of course.

I enjoyed running in the morning on the 3 mile round trip coastal path from beginning to end going both directions from the hotel. What a way to start the day. I returned to fresh coffee in the room. On Sunday and Tuesday nights we sat outside enjoying conversation with other guests while listening to the bagpiper play. There was plenty of seating for all and the service was excellent by the server. We walked down the path to the stairs leading to the beach which only had a few people on it. We saw a whale from shore one evening.

Since this isn't a resort property, they don't have a swimming pool on site. As guests of the Ritz-Carlton we had use of the pool belonging to the Ocean Colony Club just a short walk along the path. It's not fancy but it's very well kept and large enough to have lane ropes for swimming laps on one side of the pool. A few people came and went while we were there. From the outside it looks like a green house.

We shopped a couple of times in the signature shop. Carol is the lady who worked there. She was especially pleasant and helpful.

The wifi worked perfectly, quickly, and with no problem the entire time. Our bed was great and very comfy. I wish we could have stayed longer at this wonderful and well run property.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mommabean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ritz-CarltonHMB, General Manager at The Ritz-Carlton, Half Moon Bay, responded to this review, 8 July 2014
Dear mommabean,

Thank you for taking the time to share such a thoughtful, kind review of your recent stay at our resort. It was our pleasure to assist your daughter in pulling off a special Mother’s Day surprise, and we couldn't be happier to learn of its success. From relaxing by firelight, to exploring the bluffs on a run, to spotting a whale offshore, it sounds like you enjoyed a little bit of everything that makes our resort special. We hope to see you again soon.

Sincerely,
The Ladies & Gentlemen of The Ritz-Carlton, Half Moon Bay
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1,923 reviews from our community

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English first
Brisbane, Australia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 July 2014

Did not stay overnight so my review is based on the restaurant and our self guided tour of the property. The restaurant meals were superb with the sevice just as good. We were impressed with the cleanliness and spic and span grounds in a difficult coastal environment.Oh and of course the view is spectacular.

Room Tip: Do yourself a favour and drop in for a meal and you may just stay a while.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank DavefromAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 July 2014 via mobile

From the setting through to the food and furnishings, attention to detail is what separates this hotel from all others. Must recommend the spa facilities (complimentary too); full body massage (not complimentary) is absolutely amazing the ultimate relaxation! Tennis, basketball (half court) and the gigantic shared fire-pits make this Ritz feel like the most upmarket memorable family-oriented yet romantic resort (it's a huge plot) you could ever visit!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Earthismyoyster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ritz-CarltonHMB, General Manager at The Ritz-Carlton, Half Moon Bay, responded to this review, 8 July 2014
Dear Earth_is_my_oyster,

Thank you for sharing a few thoughts about your experience at The Ritz-Carlton, Half Moon Bay. We are delighted to know you enjoyed an exceptional stay complete with great dining and “ultimate relaxation.” As you mentioned, our resort can comfortably accommodate families, couples, and business travelers alike. We hope to have another chance to welcome you back next time you’re in town.

Sincerely,
The Ladies & Gentlemen of The Ritz-Carlton, Half Moon Bay
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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 July 2014

We stayed only one night which was unfortunate. This place was amazing, from the view to the amenities, service and food. It was expensive but if you want to be treated well or celebrate a special event this is the place to do it. I can't say enough about how fabulous it was.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fordsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 30 June 2014 via mobile

The views are excellent ! We had a room that was on the main level in the main building, with a fire pit that overlooked the ocean. The room is very comfortable and the staff was outstanding. Everything you would expect at a Ritz Carlton property. Excellent food and room service.

Stayed June 2014, travelled as a couple
Helpful?
Thank Chitown F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 June 2014

Just returned from an Amazing Night spent at the Ritz Half Moon Bay. From the Valet's who attend to your car, to the Registration person who hands you a nice glass of wine upon check-in and the Room with a Fire Pit, Views of the Ocean and Sunset...The Entire Experience was what you would expect from a First Class Hotel...While traveling to the San Francisco Bay Area, The Ritz Half Moon Bay is a must do.

Room Tip: Grab a Ground Floor Room with a Fire Pit on your Patio and enjoy the Cali Sunset...
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  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ritz-CarltonHMB, General Manager at The Ritz-Carlton, Half Moon Bay, responded to this review, 8 July 2014
Dear Dan P,

Thank you for taking the time to share such kind words about your recent stay. It was our pleasure to welcome you to The Ritz-Carlton, Half Moon Bay for a relaxing escape, and we look forward to serving you again soon. If you need anything at all, please do not hesitate to get in touch.

Sincerely,
The Ladies & Gentlemen of The Ritz-Carlton, Half Moon Bay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 June 2014 via mobile

We booked a 2 night stay to get away from the city for our anniversary. We noted this on our reservation. At check in there was no acknowledgment or asking if we were here for a special occasion. Nothing. My husband ordered (bought) flowers to be delivered to our room and they were nice, again no acknowledgment of it with the lackluster delivery. We never got a call once in our room to ask how things were or if we needed anything. The pre-requested extra pillows weren't in the room and we had to call and ask for them. The room is clean and nice as I'd expect at a Ritz but I am so disappointed in the service here. I've never stayed at a Ritz for an anni but every hotel I've stayed at for an anni getaway has done a little something to acknowledge it. Don't recommend this place for special occasions.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank PernicketyGF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ritz-CarltonHMB, Executive Office at The Ritz-Carlton, Half Moon Bay, responded to this review, 1 July 2014
Dear PernicketyGF,

We are honored that you would choose our destination to celebrate your special anniversary with us and we are disappointed to hear that your visit was not to your expectations. We sincerely regret that we missed the chance to celebrate along with you. While it sounds like you were able to enjoy many aspects of our lovely resort, we apologize that the service did not live up to The Ritz-Carlton standards. The comfort and happiness of our guests is our highest priority, and world-class service is one of our hallmarks. We’d love the chance to speak with you further. We can be reached by calling 650-712-7001. We hope to see you again someday at The Ritz-Carlton, Half Moon Bay and show you how special a stay at our resort can be.

Sincerely,
The Executive Office at The Ritz-Carlton, Half Moon Bay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Half Moon Bay

Property: The Ritz-Carlton, Half Moon Bay
Address: 1 Miramontes Point Road, Half Moon Bay, CA 94019-2376
Phone Number:
Region: United States > California > Half Moon Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Half Moon Bay
#1 Romantic Hotel in Half Moon Bay
#1 On the Beach Hotel in Half Moon Bay
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Half Moon Bay 5*
Number of rooms: 261
Official Description (provided by the hotel):
The Ritz-Carlton, Half Moon Bay, an elite golf and spa resort hotel. With two distinct guest room experiences from the guest houses to our main building, the hotel highlights the beauty of the Northern California coast with a modern and elegant decor. ... more   less 
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Also Known As:
The Ritz Carlton Half Moon Bay Hotel Half Moon Bay
Ritz Carlton Half Moon Bay
Ritz Half Moon Bay
Half Moon Bay Ritz Carlton

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