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La Quinta Inn & Suites NE Long Beach/Cypress
Reviewed 28 April 2014 via mobile

Stayed one night. Hotel was very clean. Easy
Check in and out. Breakfast ok. Rooms cleans and beds comfortable. Plenty of parking. Easy access to freeway. When you first drive through area, it seems a little shady, but we felt very safe. Would stay there again.

Stayed: April 2014
Thank tekkygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 - 145 of 262 reviews

A TripAdvisor Member
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Reviewed 5 April 2014

Hello people this is the perfect hotel I've stayed in ,in a long time the price is right the service is outstanding and the rooms are A+ I give this hotel 5 stars and recommend it highly.The bathrooms are clean and have nice white clean towels ,the Jacuzzi is clean and works great and they have a work out room so if you feel like getting your work out on,this is the place to go we will be back soon

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with La Quinta
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2014

Stayed here rather than pay the high prices for hotels near the Long Beach Convention Center during an Expo. This hotel was easy access to the 610 Freeway and about 20 minutes from the Long Beach Convention Center. I didn't know the area too well and it looked like mostly fast food or local strip mall restaurants nearby. Check in was easy and the room was clean and fairly large. Not much decoration on the walls as I have seen in other La Quinta's Inns & Suites which made the room seem sort of sterile. The breakfast was standard La Qunita continental. Pretty much average hotel and if I had to stay in this area again, I wouldn't have a problem staying here.

  • Stayed: April 2014, travelled on business
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1  Thank Dan93117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2014

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with La Quinta
Thank Tara S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 16 March 2014

We were told that the La Quinta in Hawaiin Gardens, was worth the stay, and they were right. It is a great Hotel, and a very nice kept secret. The hotel was very clean, in side and out. The hotel was close to Disney Land and Knotts Berry farm, For the price this is well worth staying here, The people at the front desk, were very helpful, they answered you questions, The breakfast was nice and just what you want, I would stay here again if I return to Hawaiin Gardens, to visit

Room Tip: What ever room you get you will enjoy, there is no out side noise coming in
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  • Stayed: March 2014, travelled as a couple
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Thank popo45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014 via mobile

First...there were two young girls behind the counter with thier feet up using cell phones. It took the one girl forever to get us checked in. The security lock on our door was only bolted on one side, so that would do nothing. We were on the second floor and it took 4 minutes for the water to get warm for the shower...which had crappy water pressure anyhow. Rooms were clean and the beds comfortable. ..saving it from a 1 rating.

Stayed: February 2014, travelled with friends
Thank Troy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lqinnhawaiiangardens, Webmaster at La Quinta Inn & Suites NE Long Beach/Cypress, responded to this reviewResponded 14 March 2014

Dear Guest,

Thanks for pointing out both positive and negative qualities about our hotel. We strive for a good combination of value, amenities and customer service. We clearly failed you in some ways and for that I apologize. These comments are very helpful to us because they show us how we can improve. While hundreds of people stay each week without making any negative comments, we learn a lot from those of you who do make critical remarks.

Sincerely,
Hotel Manager.

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Reviewed 22 February 2014

Before we checked in, i called the 1800 number and was told that they could provide a roll away bed since there were 5 of us staying only for a night. When we got there, they denied that they could provide a roll away bed. They did not even provide an alternative or a solution to solve our situation. Having driven for more than 4hrs was a challenge and we were all tired and exhausted. They could only provide breakfast for the fifth person as stated when i booked it but not a roll away bed. Service was horrible and I'm not coming back to this hotel.

  • Stayed: February 2014
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Thank symphony989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lqinnhawaiiangardens, Webmaster at La Quinta Inn & Suites NE Long Beach/Cypress, responded to this reviewResponded 14 March 2014

Dear Guest,

Thanks for commenting about our hotel. I’m sorry that you were misadvised by the customer service staff at the 800 number. For special requests, we always recommend you call us directly to make sure we can accommodate your needs fully. I apologize that we were not able to do that in this case. We’ll send your comments to the corporate office so they can address this issue on their end. Thanks again for sharing your opinions.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites NE Long Beach/Cypress

Address: 12441 Carson St, Hawaiian Gardens, CA 90716-1605 (Formerly La Quinta Inn & Suites Hawaiian Gardens)
Phone Number:
Region: United States > California > Hawaiian Gardens
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hawaiian Gardens
Price Range: £88 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites NE Long Beach/Cypress 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Hawaiian Gardens Hotel Hawaiian Gardens
La Quinta Inn And Suites Hawaiian Gardens

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