My husband and I stayed here in 2008 on a trip to San Fransisco. We loved the place and stayed for about three nights then as well as our recent stay of this week 8/29-9/1. We take the Bart system into SF.
The first time we stayed in 2008 we were on the first floor and the place actually won a 3 diamond that year from AAA. This time they had a new owner the place is still very nice but we notice the upkeep wasn't there. It wasn't bad but we noticed in our room on the second floor we had a broken drawer in the Mini kitchen and a few tiles missing from the kitchen as well. We told the front desk about the drawer and they never did fix it. The bathroom towel rack was coming off the wall and all it needed was a new screw in my opinion little stuff like that speaks volumes on the care of the place. The Lobby needed a fresh paint and carpet cleaning just little stuff like that. The elevator needed to be cleaned as well.
The First night of our recent trip we had very inconsiderate nieghbors above us. They were thumping and bumping around untill about 3:00a.m. along with a couple of other things. The third floor is the smoking floor so all the windows were open and we are sure that other people were hearing this too. Thank god it was only one night because I was going to request a different room.
My husband and I will not be back not because we didn't like the place or because of one bad nieghbor but basically because we know that the upkeep isn't there and when we come back in a couple of years it will need more work and that is really a shame because it really is a nice place. Choice Hotels has a very good reputation and unfortunately we have not had very good luck with them lately. It depends on the owners as well.
- Official Description (provided by the hotel):
- Close To Oakland International California Airport ... more less
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- Also Known As:
- Mainstay Hotel Hayward
- Mainstay Suites Hayward
- Mainstay Hayward