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“Room swith-a-roo”

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Days Inn & Suites Hayward
Ranked #13 of 15 Hotels in Hayward
El Sobrante
1 review
“Room swith-a-roo”
Reviewed 9 October 2013

In confirming my stay I was notified that the room I reserved was not available. I made my reservation based on the room. It was too late to find another room, so I settled for a basic rrom. I would have appreciated a phone call or e-mail stating the availability glitch.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Willette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genna P, General Manager at Days Inn & Suites Hayward, responded to this review, 20 November 2013
I apologize that their was inproper communication and hotel will look into retraining front office staff to ensure proper procedures are being followed for reservation booking.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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285 reviews from our community

Traveller rating
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    105
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Erskine
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 September 2013

This is a basic hotel that provides just about basic facilities. Spent four nights here and I now wish we hadn't. On first sight the room looked ok but as you live with the facilities you begin to notice the problems. From the outside the buildings look a if they have been recently painted. If this is part if a make over then more needs to be done to raise standards. The air conditioning unit is noisy and does little to cool the room. The shower curtain needs to be changed. It had black spots over the inside surface.
The breakfast was limited. You have to be there very early otherwise the food is consumed. There seems to be no attempt to replenish items.
The coffee on one morning was old.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clachmhor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genna P, General Manager at Days Inn & Suites Hayward, responded to this review, 20 November 2013
I apoligize that you had a multiple issues, I ensure you that will be retraining each every department to ensure future guests do not have the same experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mcminnville
1 review
Reviewed 24 August 2013

Nothing fancy, just a simple, clean affordable place to stay approx, 30 mins, from the warf. I would stay there again. Nice staff and good simple breakfest.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Ken P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genna P, General Manager at Days Inn & Suites Hayward, responded to this review, 20 November 2013
Great Review! Thank you for taking out the time to inform us how your visit was at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn & Suites Hayward

Property: Days Inn & Suites Hayward
Address: 24400 Mission Blvd, Hayward, CA 94544-1618
Phone Number:
Region: United States > California > Hayward
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #13 of 15 Hotels in Hayward
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn & Suites Hayward 2*
Number of rooms: 41
Reservation Options:
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Also Known As:
Days Inn & Suites Hayward Hotel Hayward
Days Inn And Suites Hayward
Hayward Days Inn
Days Inn Hayward

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