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“Terrible stay”

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Days Inn & Suites Hayward
Ranked #13 of 15 Hotels in Hayward
Hayward
1 review
“Terrible stay”
Reviewed 15 April 2014

This hotel was not what I expected. Although it was listed on the Cal State East Bay recommendation list, it is not a hotel I would every stay at again. It's is dirty and unkept. The other guests staying there actually lived there. The hotel clerks were not helpful either. It was truly a trashy hotel that looked and felt like it was a pay by the hour hotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Rosina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Days Inn & Suites Hayward, responded to this review, 29 May 2016
Dear Rosina W,

Thank you for your review of your stay at The Days Inn & suites. We apologize that we were not able to exceed your expectations. We have expressed your concerns with the appropriate staff and are making sure to correct these issues. We value your business and hope you will consider giving us a chance to exceed your expectations on your next stay in Hayward.


Thank you, Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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281 reviews from our community

Traveller rating
    28
    30
    55
    64
    104
See reviews for
86
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82
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Hayward
1 review
Reviewed 30 March 2014

customer service was ok but staff at front desk not very friendly. no wifi in room & I had to do my homework asked front desk if I can stay in lobby to complete my homework, she stated no.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Ammara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Days Inn & Suites Hayward, responded to this review, 29 May 2016
Dear Ammara K,

Thank you for your review of your stay at The Days Inn & suites. We apologize that we were not able to exceed your expectations. We have expressed your concerns with the appropriate staff and are making sure to correct these issues. We value your business and hope you will consider giving us a chance to exceed your expectations on your next stay in Hayward.


Thank you, Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2014

We reserved 2 rooms. #119 and #120. Upon arrival one room was filthy with a large amount of empty liquor bottles and a smell that could only be one thing. One bed was broken underneath, it had a hole in the middle - I slept like a taco. The other room had a moldy smell. We went to Target and got candles to burn.We had come for a sports competition and no other rooms were available. Housekeeping did make up our room. When we checked out the General Manager, Geena Polonia offered to give us one room free. I just now checked our credit card statement and have been billed for both rooms. Guess Ill try to email Geena and remind her of her offer. The Days Inn Hayward on A st was much better when we were at our last competition. I wont stay at this one on Mission again.



  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Ruby K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Days Inn & Suites Hayward, responded to this review, 29 May 2016
Dear Ruby K,

Thank you for your review of your stay at The Days Inn & suites. We apologize that we were not able to exceed your expectations. We have expressed your concerns with the appropriate staff and are making sure to correct these issues. We value your business and hope you will consider giving us a chance to exceed your expectations on your next stay in Hayward.


Thank you, Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Castro Valley, California
1 review
Reviewed 4 March 2014

The room was a nice size, but was not that clean. The day bed in there was all stained up that we didn't even want to sit on it. Ice machine hardly worked.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Yvette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Days Inn & Suites Hayward, responded to this review, 29 May 2016
Dear Yvette L,

Thank you for your review of your stay at The Days Inn & suites. We apologize that we were not able to exceed your expectations. We have expressed your concerns with the appropriate staff and are making sure to correct these issues. We value your business and hope you will consider giving us a chance to exceed your expectations on your next stay in Hayward.


Thank you, Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn & Suites Hayward

Property: Days Inn & Suites Hayward
Address: 24400 Mission Blvd, Hayward, CA 94544-1618
Phone Number:
Region: United States > California > Hayward
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #13 of 15 Hotels in Hayward
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn & Suites Hayward 2*
Number of rooms: 41
Reservation Options:
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Also Known As:
Days Inn And Suites Hayward
Days Inn & Suites Hayward Hotel Hayward
Hayward Days Inn
Days Inn Hayward

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