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Americas Best Value Inn & Suites
Ranked #8 of 9 Hotels in Healdsburg
GreenLeadersGold level
Reviewed 29 October 2013

The thing to remember here is not to confuse America's Best Value with America's best quality! We stayed here for one night, not our first choice of accommodation but we got to Healdsburg later than expected so our choice was limited. From the outside the Inn looked smart although I didn't like the surrounding area much and wouldn't have felt happy to walk to the shops after dark.
The best aspect of our stay was the very cheap walk-in rate and for what we paid it was reasonable value. It would have been good if the receptionist had apologized for the wait at check-in while she finished her phone call and better still if she'd mentioned that breakfast was included in the room rate (unless of course she thought breakfast wasn't worth mentioning)! The room seemed clean enough although there was a slightly odd smell in the bathroom and a stickiness to the floor I preferred not to think about. The air conditioning was noisy and the bed wasn't very comfortable. We had trouble persuading the TV to change channels and phoned for advice, which didn't help at all.
If you're booking in advance there must be better options for somewhere to stay in Healdsburg.

  • Stayed: September 2013, travelled as a couple
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1  Thank rosiepDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at Americas Best Value Inn & Suites, responded to this reviewResponded 31 March 2014

Dear Guest,
We apologize that we didn't meet your expectations during your stay with us. We do appreciate your feedback and will evaluate our procedure to improve service to our guests.

Sincerely,
GM

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71 - 77 of 135 reviews

Reviewed 29 October 2013

I travel to the Healdsburg area about once or twice a year for work. This past trip my co-workers and I stayed at the America's Best Value Inn & Suites... I stayed in 2 different rooms throughout the week, one had wood-like floors and the other had carpet. The hotel is really cheap during the week and is a pretty good value... the price nearly doubles on fri, sat, & sun so watch out for that. To begin, I will say that the front desk person had a very thick accent and was really hard to understand... it was nearly impossible to converse with him on the phone so I finally said, "I'll just come by and book a room". Not his fault, but a bit of a frustrating start. Next, the room I was given hadn't been cleaned yet when I got there... so after asking to have it cleaned I had to wait in the parking lot in my vehicle for 15 minutes while it was prepared. Once cleaned, I got into the room and it wasn't half bad. The bed was pretty nice and the T.V. was a newer flat screen. I had no problems with the wi-fi durning my stay. The bathroom was pretty nice too with decent pressure in the shower head. The hotel does have a good location right off the highway and close to downtown H-burg. All-in-all, I can't put my finger on why, but the room was just average. I would stay there again, but it certainly isn't my first choice.

  • Stayed: October 2013, travelled on business
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Thank mattster03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at Americas Best Value Inn & Suites, responded to this reviewResponded 31 March 2014

Dear valued guest,
We sincerely appreciate your feedback we do hope you choose our property for your future stay. Our normal check-in time is after 2:00 pm however we do offer early check-in when requested in advance and when possible.
Thank you,
GM

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Reviewed 21 October 2013

You get exactly what you'd expect from a hotel with these prices. Cleaner and a little nicer than we expected. A perfect location to visit wineries and the square. Beds were comfortable, pillows a little hard. Good Wi-Fi excellent showers and very quiet. Not too many dog friendly places in Healdsburg and this has a much better location and nicer rooms than the BW in Dry Creek. Don't expect much at breakfast. Swimming pool and flat screen tvs. Everything worked well in the room. Can't ask for more at these prices.

Room Tip: I'd ask for a room in the new building (about 6 years old); the older one story building has bee...
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  • Stayed: October 2013, travelled with family
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Thank tahoeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at Americas Best Value Inn & Suites, responded to this reviewResponded 31 March 2014

Dear Guest,
Thank you for taking the time to share your experience with us. We continaully strive to provide the best overall value to our guests. We sincerely hope you will come stay with us again.
Thank you,
Kam

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Reviewed 10 October 2013

This Inn was quite comfortable and clean. The price is about half of other places I tried to book, so we thought we'd give it a try. It was a bit dated, but perfectly fine. There was an outdoor hot tub and small swimming pool. The breakfast was minimal, but satisfactory. Good value for sure!

Room Tip: One of our rooms had a jacuzzi right in the middle of the sitting room! Interesting!!
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  • Stayed: October 2013, travelled as a couple
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1  Thank laf81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at Americas Best Value Inn & Suites, responded to this reviewResponded 11 October 2013

Dear guest,
We really appreciate you taking the time to share your comments with us. We understand that you have many choices for your lodging needs and we are delighted you choose to stay with us.
Thank you very much and we hope to see you again soon.

Sincerely,
Kam
General Manager

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Reviewed 6 October 2013

There was hair in the shower. The mini fridge had a weeks-old leftover salad from a previous desk. There was a rotting lime under the bed. Shouldn't I expect more for $200/night?

On the plus side, it's near downtown and they allow dogs for a small fee ($15/night).

Next time I'd rather camp.

  • Stayed: October 2013, travelled as a couple
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Thank iamthewhale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at Americas Best Value Inn & Suites, responded to this reviewResponded 11 October 2013

Dear Valued Guest,
We regret the room cleanliness issues you encountered and apologize for the inconveniences. We are taking steps to prevent them in the future which will involve better training of our housekeeping staff.
Sincerely,
Kam
General Manager

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Reviewed 28 September 2013

We weren't expecting anything from this place. We'd decided to go to Healdsburg last-minute so all the posher places were full. But! This place was great. Large, clean room. Breakfast isn't exactly cordon-bleu, but what do you wnat for this price? Healdsburg Plaza a 10 minute walk away. Great value place to stay.

  • Stayed: September 2013, travelled with family
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Thank richparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at Americas Best Value Inn & Suites, responded to this reviewResponded 7 October 2013

Dear Mr. Parker,
Thank you very much for your comments. We sincerely appreciate it and will continue to provide the best value to for our guests.

Sincerely,
Kam.

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Reviewed 12 September 2013

The room was clean. The bed was comfortable. The room was small. The wifi internet service did not work. The room rate was supposed to include a continental breakfast. The lobby was not open at 7:30 so we had to leave. Asking for a breakfast area to be open by 7:30 isn't asking for a lot.

  • Stayed: September 2013, travelled as a couple
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1  Thank albwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at Americas Best Value Inn & Suites, responded to this reviewResponded 16 September 2013

Dear Mr. Wilson,
We sincerely apologize for the inconvenience. We make every effort to have our breakfast area ready for guests starting at 7:30 but on this particular occasion we were a bit delayed. We definitely need to improve our service and do a better job. I am also looking into the wifi issue and will get it corrected quickly. I hope you give us another opportunity and come stay with us on your future trip.
Sincerely,
Kam - General Manager.

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Additional Information about Americas Best Value Inn & Suites

Address: 74 Healdsburg Ave, Healdsburg, CA 95448-4017
Region: United States > California > Sonoma County > Healdsburg
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#3 Green Hotel in Healdsburg
Price Range: £67 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn & Suites 2*
Number of rooms: 36
Official Description (provided by the hotel):
The Americas Best Value Inn & Suites just completed a major expansion and renovation project. We now have a total of 36 units consisting standard Queen beds, Standard King beds, Two room King bed suites and Two room King bed suites with in room Jacuzzi. Please see the accommodations page for additional information and pictures of our rooms. We are centrally located in Healdsburg, right off the Central Healdsburg Exit traveling north bound on Hwy 101. The Famous Healdsburg Town Square is a short walk of only two blocks. ... more   less 
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Also Known As:
America`s Best Value Inn And Suites
America`s Best Value Hotel Healdsburg
Americas Best Value Inn Healdsburg

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