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Hotel Les Mars, Relais & Chateaux
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136 - 141 of 250 reviews
Reviewed 26 May 2013

First of all, this is not a B and B. This is a 16 room boutique hotel in the Relais and Chateau family.
The location is superb, just a block and a half off the square near shops and restaurants. The architecture evokes images of France. For us it felt a little like Disney does France with $600/n modest rooms meant to be elegant but translating to not too comfortable.
The rooms are full of fake antiques, four poster beds too big for the scale of the room, bad lighting and not a comfortable place to sit. The rooms are furnished like bedrooms and not hotel rooms. The bed is very comfortable, the A/C works well and the bathroom is nice. The TV is hard to view through the bed posts, is too small anyway and the remote works only when it wants too.
The staff is very pleasant and very accommodating. But I don't get the feeling they have gotten any particular Relais and Chateau training. This could be any nicer hotel in any tourist town in America.

Les Mars is the third hotel for us on this trip. The room at Hotel Cheval in Paso Robles was much nicer and less expensive. The room at Ventana Inn and Spa at Big Sur while more expensive was much bigger and more comfortable. The seasoned serviced there should serve as a model for this place. I didn't mind spending nearly $1,000/n there, I got my money's worth. I'm not happy spending $600/n here. This should be a $300/n hotel, max.

  • Stayed: May 2013, travelled as a couple
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3  Thank racar22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NicoleLesMars, General Manager at Hotel Les Mars, Relais & Chateaux, responded to this reviewResponded 31 May 2013

Dear Guest,

We appreciate you taking the time to provide us with your feedback of your recent stay at Hotel Les Mars. Thank you for your comments on our service, as we take great pride in the attention that we are able to provide to our guests being such a small hotel and a member of Relais and Chateaux.

We are proud of our accommodations, given that they have canopied, hand-carved beds with Versai linens and gas fireplaces, along with all-marble bathrooms. The room you experienced was fastened with 18th Century, Italian NeoClassic chairs, and an early 20th Century Italian writing table, among other antiques.

At Les Mars, our desire is to ensure that each guest is well looked after. Had we been made aware that you felt uncomfortable in any way we would have done everything possible to make your stay more comfortable.

Our rates at Les Mars begin at $400.00 per night, but vary depending on the room category and most importantly the dates in which you will be staying. Since this reservation fell over the busy Memorial Weekend rates were impacted by the holiday weekend.

I thank you again for your comments, and for taking the time to express your recent stay at Les Mars. Please feel free to contact me either at the hotel (707-433-4211) or directly via e-mail (nabela@hotellesmars.com) at your convenience.

Kind regards,

Nicole Abela
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2013

This was our first time in Healdsburg and to this property. We were very pleased with our time there. The property is beautiful, well located, quiet, and comfortable. We stayed in a large room on the third floor with a gas fireplace, large jetted tub, canopy bed, sitting area, etc. The room was comfortable and well appointed. If I had any criticism it would be that there is not any good place for reading as the lighting is not great next to the bed or near the chairs. The service was top notch in all respects. Everyone we dealt with was helpful, pleasant and knowledgable. A bottle of wine and a continental breakfast was included, and a nice wine and cheese event in the afternoon. The breakfast that was provided was delicious and we felt satisfied. Although it was not hearty enough for someone with a big appetite, for an additional charge there were heartier options available. As a same sex couple we felt welcome and comfortable. We would definitely stay there again and look forward to returning.

  • Stayed: March 2013, travelled as a couple
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Thank blossomaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2013

This hotel is hands down amazing! The staff goes the extra mile for their guests, lead by Ramon who is a great asset to this hotel. The hotel is a 1800 french themed hotel from the artwork to the bed frames. The wine and cheese at 6pm is a great way for guests to get together. This hotel is owned by the owner of Chalk Hill Wineries, go on the tour!!! We had such a nice time! The beds in the hotel make you not want to leave, the breakfast is wheeled in at your time of choosing. We had a huge bathroom with a nice walk in shower. We had the standard room with a fireplace which is the kicker!!!

I know some people say this hotel isn't worth 625 per night (but I have no idea what would be), I would agree with that statment, but it is more like 400 dollars a night.

  • Stayed: March 2013, travelled as a couple
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Thank Bryan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2013

Les Mars is a lovely small hotel. It is certainly a good choice for during the week in Jan. when the rates are substantially reduced, there are very few guests in the hotel, car gets parked right in front of hotel. At rack rates, I think it makes sense to consider several other good choices in Healdsburg. The Estate. King with fireplace, whirlpool tub, high ceilings is an excellent room. Location probably doesn't matter much b/c there is no view. There is construction on the side street but that should be over soon. I'd have some concern about second floor rooms facing front once the restaurant opens.

  • Stayed: January 2013, travelled as a couple
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1  Thank sjlm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2013

Everyone was wonderful at Hotel Les Mars. From start to finish they treated us so well. The room was gorgeous and comfortable. It was easily one of our best vacations ever. We will definitely be back.

  • Stayed: February 2013, travelled as a couple
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Thank Lori D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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