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“Best Hotel we have stayed at in years!”

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Hotel Les Mars, Relais & Chateaux
Ranked #4 of 9 Hotels in Healdsburg
Certificate of Excellence
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Hotel we have stayed at in years!”
Reviewed 16 November 2008

My husband and I never think a hotel is perfect. We just spent a weekend at Les Mars hotel and it was perfect. We booked a Salon room on the third floor, which has soaring ceilings and a gas fireplace. The room was beautifully decorated with a bottle of chilled chardonnay waiting for us. But what really impressed us was all the special touches that weren’t so obvious. The bathroom, with Waterworks pewter fixtures, drawers lined with hand-pressed linen cloths, and the Bulgari toiletries that other guests have commented on. The incredible bed that you sink into and never want to leave, with fabulous bed linens and pillows that made my husband say we should replace our bed at home. The complimentary breakfast brought to our room with amazing scones, yogurt with honey, and other delicious pastries and granola. The incredible staff, who were unfailingly polite and helpful. We had dinner two nights in a row at Cyrus, the restaurant connected to Les Mars and one of the top restaurants (along with French Laundry) in the SF Bay area. Cyrus was incredible – we ate in the bar where they serve the full dinner menu. We were blown away by the quality of the food, the inventiveness of the cocktails, and the knowledgeable waitstaff. Les Mars is one of the top three hotels that we have stayed at –the St. Regis NYC and the Four Seasons Hualalai (Big Island) being the other two. When you want to experience a very special moment, stay at Les Mars (and eat at Cyrus).

  • Liked — Just perfect!
  • Disliked — Nothing
  • Stayed November 2008, travelled as a couple
    • Value
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    • Business service (e.g., internet access)
Helpful?
1 Thank LincolnPark1620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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226 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Danish first
  • English first
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  • Any
English first
Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 November 2008

As a huge fan of Relais & Chateaux, and many of its properties, I had high expectations when booking a room at Les Mars. Luckily for me, the property, and more importantly, its outstanding staff was more than prepared to out do any expectations I could have had.

Obviously, the area is outstanding. Enough said. But, the hotel almost makes you not want to even venture out. The rooms are incredibly decorated, the baths are luxurious (the equal to The Inn at Little Washington) and the beds, are quite literally, the best I have ever laid (or floated if you will) on. If you brave the world outside of your room, the staff will make you feel right at home, as they get you some fresh lemonade and cookies, or, if you join them before dinner they will lead you through a tasting of local wines and outstanding small production cheeses. The staff is very knowledgeable, and makes out stand reservations if you want to go out for dinner...but why would you do that. Not only is the hotel outstanding, but its restaurant is the best you will find in the valley (if not the state). With the entrance right in the lobby, you do not even have to venture outside. But do not get it wrong, this is far from a "hotel restaurant". Cyrus is not only Relais Gourmand, it is Michelin starred. As mentioned, not your average "hotel restaurant". Be prepared to be dazzled. And when you are done there, a (very) short walk will return you to your room where a box of chocolates awaits.

Beautiful. Relaxing. Friendly. Outstanding. Everything I have come to expect from the best hotels.

  • Stayed September 2008, travelled on business
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Helpful?
4 Thank CPB24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san francisco
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 November 2008

My wife, daughter and I tried to stay at Les Mars with ample vacancy, they said the mere sight /soundsof a 6 year old child would offend their guests. As a mixed race couple, we are deeply offended by the notion that somehow a well behaved little girl could ruin a weekend. Certainly, if they believe their guests are offended by mixed race or children, then we dont want to stay their. i would encourage all to avoid this hotel or any Relais & Chateaux hotel/restaurant as this policy clearly comes from the top.

Stayed November 2008
Helpful?
6 Thank ironmansf2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 October 2008

Beautiful rooms; an intimate, small hotel; an extraordinarily accommodating staff--staying at Les Mars was a great experience. You get what you pay for.

  • Stayed October 2008, travelled as a couple
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    • Check-in / front desk
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Helpful?
3 Thank AndyWashingtonDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Tx
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 September 2008

Absolutely gorgeous. Flawless service. Over the top beautiful room. Make a reservation at Cyrus for a once in a lifetime amazing dinner. Splurge on Les Mars for a truly luxurious upscale romantic getaway. It's just a block from town square, which is cute and has some good shopping and other good dining optons.

  • Stayed September 2008, travelled as a couple
    • Value
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Helpful?
2 Thank UTtrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 5 Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 June 2008

We stayed several nights last November. Our 15th anniversary and first visit to Sonoma/Napa. Les Mars is one of the best hotels we've ever stayed in, including 'big name' 5-star places on several continents. We especially appreciated the small size and unpretentious elegance; everything had been thought of and was included (okay, appropriate given the prices), all staff were outstanding! Certainly not an inexpensive getaway but absolutely fabulous!

  • Liked — Elegance, Quiet, Good location for touring Sonoma Valley.
  • Disliked — N/A
  • Stayed November 2007, travelled as a couple
    • Value
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Helpful?
3 Thank BabyBlueOwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 13 June 2008

My husband and I were looking for a quick getaway within driving distance and stayed one night at Les Mars Hotel in Healdsburg. The experience exceeded all of our expectations!

Our large beautifully appointed antique room was so luxurious we couldnt decide whether to spend the entrie day in the room and at the pool or to explore the adorable town of healdsburg! We did a little bit of both!

From the moment we checked in we were treated like very important guests from all the staff--from top to bottom! We met the GM, a gracious woman named Katie Ciocca, who is so warm and professional. She poured some exquisite Sonoma Valley wines and offered us cheeses in the library at 5 pm. We met several interesting guests from San Francisco and a couple who flew in for the week's stay on their private jet from Texas.

It is the only Relais and Chateux property in the entire Sonoma Valley. We have stayed at all the upscale hotels in both the Napa Valley and the Sonoma Valley and by far, Les Mars had the best service, rooms, staffing--including the concierge--and breakfast!!

Although we could only get away from both business and family obligations for 24 hours, it felt like we had a true mini vacation from all the daily pressures. Next trip I hope we can spend a few more nights as there are so many places to explore in and around Healdsburg. It was a truly memorable visit and i give it the highest recommendation possible! Thank you Les Mars!!!!

  • Liked — elegance of property
  • Disliked — nothing
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank amynapavalley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Les Mars, Relais & Chateaux

Property: Hotel Les Mars, Relais & Chateaux
Address: 27 North St, Healdsburg, CA 95448-3827
Phone Number:
Region: United States > California > Sonoma County > Healdsburg
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Healdsburg
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hotel Les Mars, Relais & Chateaux 4*
Number of rooms: 16
Official Description (provided by the hotel):
Opened in May 2005 and created by the Mars family, Hotel Les Mars brings the elegance and unobtrusive service of the finest European family hotels to Northern California. Hotel Les Mars follows the philosophy that patrons should be treated more like visiting friends than guests, and upon entering the lobby, visitors are welcomed to the warm smiles of the hotel staff, unique 17th and 18th century antiques, and a comfort found only at the home of a very good friend. Hotel Les Mars represents an intimate location, a labor of love, and a new dimension of sophisticated, luxury lodging in wine country. Andrew Harper's Hideaway Report, the definitive guide to luxury travel, commented that "Les Mars now sets the standard for luxury accommodations in Sonoma." ... more   less 
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Also Known As:
Hotel Les Mars, Relais And Chateaux

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