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Best Western Dry Creek Inn
Ranked #5 of 9 Hotels in Healdsburg
Reviewed 3 July 2014 via mobile

Clean and spacious with recliner and in room safe. All staff were curious. It is located right off the freeway. I did not stay long enough to check out pools and other features. Better than average in all areas. Breakfast was good with pretty outdoor dining and gas fire.

Stayed: July 2014, travelled with friends
1  Thank rmay4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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913 - 919 of 2,087 reviews

Reviewed 3 July 2014

I wasn't expecting much from a Best Western, but our room was really nice. We were in the new section of the hotel. Our room had a private patio overlooking the courtyard, fireplace and jacuzzi tub (although the jets didn't work). We didn't notify maintenance as we enjoyed our stay anyway. There was a hot tub and sauna in the courtyard as well. The free breakfast was okay but not great. Overall the hotel was nice and in a great location. We would definitely stay here again. Downtown Healdsburg was a 5 minute drive and was a lovely little town. Lots of shops and restaurants.

Room Tip: I would ask for the new section.
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  • Stayed: June 2014, travelled as a couple
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Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

If you want an internet signal that works or a TV that broadcasts in HD, DO NOT STAY HERE. The internet signal strength is terrible and the number of users crashes the feed and internet access times out. The TV is flat panel but is an analog coax feed of no more tan 20 channels with about 4 duplicates. I guess people stay here to go to the local wineries and TV and internet access is not a priority. As a biz traveler, it it for me. The staff is nice, but cannot fix the TV or internet issues. The hotel is pet friendly which is great ! Breakfast is OK but the scrambled eggs are made from powdered egg mix.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank stevenh927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarondci, Owner at Best Western Dry Creek Inn, responded to this reviewResponded 2 July 2014

Dear Trip Advisor Readers:

The guest who wrote this review had previously responded to our in house survey upon departure. I responded to there concerns on July 1, 2014. I have re-posted my response to the guest below. Thank you for taking the time to read my response.

Dear Mr. XXXXXXX,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I regret you had problems accessing the Internet. Last Tuesday June 17 it was discovered by our ISP that 3 of our access points had failed. Thus, provided limited or no access to certain sections of the hotel. All three were replaced by early Friday morning on June 20th. Obviously, this fix did not work properly and further adjustments need to be made. I have already contacted our ISP this morning and made them aware of my displeasure. We were guaranteed the system was back up operating properly last Friday June 20. I am so sorry this continued equipment failure has caused you to be inconvenienced during your lengthy stay with us.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at (707) 433-0300.

Sincerely,

Aaron S. Krug
President and General Manager
BEST WESTERN Dry Creek Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

There's nothing horribly wrong with this place. It's a Best Western "plus" establishment. Apparently, in this case "plus" refers to the prodigious presence of faux Italian themes all over the grounds. Take that away, and it's a standard Best Western experience, slightly worse than we've had elsewhere, for twice the price. Nothing bad, mind you - fewer towels, lower quality pillows, that kind of thing. We won't return to this place; for the price we can stay at a Bed&Breakfast nearby, or save at another hotel chain.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Audrey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aarondci, Owner at Best Western Dry Creek Inn, responded to this reviewResponded 2 July 2014

Dear Trip Advisor Past Guest::

Thank you for completing a review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

I am sorry you felt our rates were extremely high and not competitive with other hotels in Healdsburg. Actually, our hotel is priced significantly lower than all other hotels and most B & B's in Healdsburg, which have rates starting at $300 on weekdays and $475 on weekends.

In the last few years, things in the Sonoma Wine County have changed dramatically. Due to the popularity of Healdsburg and the Sonoma Wine Country; demand for lodging in our area has intensified. This combined with the peak summer travel season, reflect the current hotel rate structure, not only at our hotel but in the entire Sonoma Wine Country. If you are looking for more attractive room rates and much better value. Our hotel offers a lot of special rates during the weekdays or in the Shoulder and Winter seasons.

If I can be of assistance in the future, please don't hesitate to contact me at (707) 433-0300.

Thank you again for taking the time to completing a review. We appreciate your loyalty to our hotel and Best Western.

Sincerely,

Aaron S. Krug
President and General Manager
BEST WESTERN Dry Creek Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Everything costs more in wine country so don't be surprised by the price at my standby US traveling hotel the Best Western. It's clean and the service is sweet. You can walk to town in 15-20 minutes, so no rental car is required if you flew in for the weekend as we did for a wedding.

Room Tip: We enjoyed room 234 with a view of the road and the parking lot. It seemed very quiet to us.
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  • Stayed: June 2014, travelled with friends
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Thank KTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

If you get one of their basic rooms during the week this place can be very adequate for a one night stand. But beware of their hype (this is not a fancy Tuscan Villa in the wine country) and the weekend rates appear to be outrageous for what you get. We have stayed twice, mainly because the options in Healdsburg are very limited. The first time we opted for one of their supposedly upscale "Tuscan" rooms with a fireplace. Sounded nice. The reality was rather unattractive, old and dark, reached via a gate that had all the ambience of a prison entrance. The second time we got a basic motel room and a mid-week discounted price. The basic rooms are typical of an older motel but decent value for money when under $100. Breakfast was your basic "expanded" continental with a few microwaved hot items. Unless you really need to stay in Healdsburg I would keep on driving to Windsor or Santa Rose.

  • Stayed: April 2014, travelled with friends
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Thank Jaybardin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

The Best Western Tuscany was a pleasant surprise! The room was immaculate, comfortable bed, triple sheets, large jetted tub, flat screen tv above electric fireplace, private patio, free breakfast, that was above the normal free breakfast you receive at other locations. Pool, hot tub, exercise room & sauna!! Wish we could have stayed longer! Just remember to ask for a Tuscany room, the older part is not so good.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank horaciov211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Dry Creek Inn

Address: 198 Dry Creek Rd, Healdsburg, CA 95448-4702
Phone Number:
Region: United States > California > Sonoma County > Healdsburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Healdsburg
Price Range: £97 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Dry Creek Inn 3*
Number of rooms: 163
Official Description (provided by the hotel):
The Best Western Dry Creek Inn is the heart of California's famous Wine Country in the beautiful town of Healdsburg CA, just 15 minutes from Santa Rosa. Five minutes from our hotel is the popular Healdsburg’s Town Square, home to many award-winning fine dining and family restaurants and boutique and antique shopping. Over 150 of the renowned Dry Creek, Russian River, and Alexander Valley wineries and River Rock Casino are within 20 minutes of the hotel. ... more   less 
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Also Known As:
Best Western Plus Dry Creek Hotel Healdsburg
Best Western Healdsburg
Healdsburg Best Western

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