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SpringHill Suites Victorville Hesperia
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Reviews (145)
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Reviewed 12 September 2011

I have had the pleasure of staying at the Springhill Suites by Marriott in Hesperia several times in the past 4 months, The rooms are spacious, clean and the front desk is always smilimg and helpful. they also have a really good breakfast set up. The only thing I would change is the bottles of shampoo...

  • Stayed: August 2011, travelled with family
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1  Thank CChristie966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2011

I love staying at SpringHill Suites. Lots of room, excellent value for the money, great service and breakfast for the money..

  • Stayed: August 2011, travelled on business
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1  Thank docr775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2011

This was our second stay at the Hesperia SpringHill Suites. The hotel was brand-new the first time we stayed there several years ago, and it still appears new when you first walk in. This time they were remodeling the pool area, and during this time offered the use of the pool at the new Courtyard hotel next door. The room was clean and comfortable, and we had no issues. Our stay was the last night on a 4,000 mile road trip to Canada and back, and it was a good final stay on our trip. As always, breakfast was included. My only complaint was that they only had half-and-half for the coffee creamer. My wife and I have been spoiled by flavored creamers during our stays at Marriott properties. It seemed unusual that they skimped on the coffee creamer.

  • Stayed: July 2011, travelled with family
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1  Thank steve_costa_mesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2011

I am currently sitting in the lobby of the Courtyard Marriott in San Bernardino Hesperia, CA, /in the same parking lot as the Marriott Spring HillSuites in Hesperia. There is an unexpected snowstorm in Southern Cali right now, one that has practically shut down the highway, has kept us - moving literally a mile an hour, if that - on the road for hours before reaching an exit only a few miles away, has caused car after car to slide into other cars or off the road, and has generally caused extremely hazardous and unsafe driving conditions for everyone. We finally reached the exit and got off, slowly and reached a parking spot, with a plan to ask if we could stay in the lobby to wait out the storm, if there were no rooms available. My boyfriend went inside to request a room, was told they were full and then asked if we could wait it out in the lobby, to which the woman replied that we were not allowed to loiter and the police would be called...

Since I'm tired and on edge and I try to write fair reviews I'll stop myself from responding to exactly what was said and only say this. The same brand - the Marriott - in the form of the Courtyard hotels, literally in the same parking lot, has allowed over 100 people to come in and camp out safely and warmly with food and drink in the lobby of their completely booked hotel. Their neighbors - the SpringHill Suites Marriott, certainly seems to do a disservice in representing the brand in such a precarious and - perhaps for lack of a better word - emergency situation. Clearly they have "no room at the inn," lucky for us, their partner across the parking lot is letting everyone share their "manger."

Thank you, SpringHill Suites, Hesperia for absolutely no compassion or aid... we'll be sure to let everyone know that their business would be much better spent across the way at the much friendlier and much more accomodating Courtyard Marriott.

  • Stayed: January 2011, travelled as a couple
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1  Thank TCKTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2010

having the extra room with the sofa sleeper was a bonus for our large family. the bathroom could have been cleaner. the beds were comfortable. the breakfast was fine. the pool area was clean. the front desk clerk was rude and not at all helpful. she seemed bothered by everything. poor customer service. i feel for the price we would go somewhere that knew how to treat people.

  • Stayed: April 2010, travelled with family
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Thank modelfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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