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“Perfect Stay!”

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SpringHill Suites Victorville Hesperia
Ranked #2 of 9 Hotels in Hesperia
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Perfect Stay!”
Reviewed 30 October 2013 via mobile

My husband and 9-month old daughter stayed here for one night, and we had a great time! The rooms are extremely spacious and allowed for my daughter to crawl and stand, and she had a great time after having been stuck in her car seat. Also, the wifi worked great, and everything about the room was very clean and organized. The mini-kitchenette was a nice bonus. The breakfast was great with eggs, turkey sausage and condiments like shredded cheese, spinach and salsa. They had a large assortment of different breads. The breakfast was more than we would need, but we took advantage and had a nice meal. The hotel was very family friendly, and we would definitely stay here again.

Stayed October 2013
Helpful?
Thank msamtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, 1 November 2013
Thank you for your feedback it helps other travelers when in the area. I am glad to hear you enjoyed your stay. It was a pleasure having you stay with us and we hope to see you next time you are in the area.

Marie Pranger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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143 reviews from our community

Traveller rating
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    56
    17
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Redding, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2013

We had a wonderful night's stay. The Suite was clean, spacious, quiet and the bed was ultra comfortable. Breakfast buffet was up scale and abundant. Afternoon cookies were delicious!
Very accommodating and friendly staff. I would highly recommend a stay at this Hotel. Wish we would've come accoss more Hotels like this one on our 10 day trip.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marlene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, 29 October 2013
Thank you for your feedback it helps other travelers when in the area. I am glad to hear you enjoyed your stay. It was a pleasure having you stay with us and we hope to see you next time you are in the area.

Thank you,
Marie Pranger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Netherlands
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 October 2013 via mobile

We stayed here for 16 nights during a family visit in September. Although the reason for the visit was sad, the people at Springhill Suites were attentive and very nice. Our request for a quiet room was honored and we slept very well the entire visit.

When we needed to switch rooms, because we had made a mistake with our reservation, every effort was made to accommodate us. We were able to move to the room next door with very little fuss.

Marie and her staff smiled and greeted us warmly whenever we appeared in the lobby. The woman in the breakfast lounge kept everything well stocked and clean.

We whole-heartedly recommend this hotel to all travelers to Hesperia.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank FMLW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, 14 October 2013
Thank you for your feedback it helps other travelers when in the area. I am glad to hear you enjoyed your stay. It was a pleasure having you stay with us and we hope to see you next time you are in the area.

Marie Pranger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clermont, Florida
Level 6 Contributor
255 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 28 September 2013 via mobile

Glad I chose this hotel. Everything is really clean. Staff is friendly. Heating/cooling worked excellent. Breakfast was just the same as other Marriott hotels. I don't know why they gave SpringHill Suites and TownePlace Suites, they seem identical to me.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, 30 September 2013
Thank you for taking to time to write a review it is greatly appreciated. I am glad to hear you enjoyed you stay. Next time you are in the area we hope to see you again !

Thank you,

Marie Pranger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clifton Park, New York
Level 6 Contributor
396 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
Reviewed 21 September 2013

We have been paying over $100/night to stay in Springhill Suites. And they have all been worth it. We paid much less than that for this location, and I think it was worth it. Why? Where do I start? I sat down on the desk chair and it would not raise up. The desk clerk pulled another from an unoccupied room, and that did not work. They kindly let me use the manger's desk chair. The shower head directed water all over, except on me. The window cutains don't close shut (they could overlap them) so that the sun is screaming in at 6 am. Carpets are threadbare. Breakfast included eggs that were terrible. When the wife went up to refresh her coffee, it was gone. Right after a number of employees had been filling their coffee cups. Pretty tacky. The staff was friendly and helpful, but some personnel training and a big remodel (planned) would help. We got what we paid for.

Room Tip: Wait til the remodel is done....
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, 23 September 2013
Thank you for contacting the Springhill Suites regarding your experience during your stay. I greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced due to the problems you experienced during your stay . I really appreciate you bringing these matters to my attention. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Springhill Suites for your future travel needs.

Thank you,
Marie Pranger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder, Colorado
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 September 2013

This is a surprisingly good value when compared to the lodging in the coastal areas of California. SpringHill is right next to the Courtyard, which we stayed at a few years ago. This place, while a few bucks more, is quieter and has breakfast.

The rooms are large and the desk/TV/Couch area is separate from the bedroom. It is fairly close to I-15 so you might ask for an East-facing room. Ours on the first floor was street-noise and room-neighbor quiet. The breakfast was fine for us, as coffee quality is the big thing for me. Food and stores are close and the nearby Walmart has booze as cheap as I have seen it anywhere.

As an added service touch, my wife left a device charger in the room. They found and held it till I got them a self addessed enevlope to ship it to me. Thanks Marie.

In short, if you are driving to So. Calif. on I-15, this is the place to stay.

Room Tip: Get on East side if very noise sensitive
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Imadv8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, 23 September 2013
Thank you for taking to time to write a review it is greatly appreciated. I am glad to hear you enjoyed you stay. Next time you are in the area we hope to see you again ! Happy to hear the charger made it to you.

Thank you,

Marie Pranger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2013

The staff is always friendly and efficient. The service people greet you with a smile and a hello,no sour pusses. The continental breakfast is not as good as once was,but okay. When we are in the Victorville-Hesperia area this is our first choice

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Willie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, 6 September 2013
Thank you for your feedback it helps other travelers when in the area. I am so sorry about the breakfast we recently changed everything as per Marriott standards. It was a pleasure having you stay with us and we will see you next time you are in the area.


Thank you,
Marie Pranger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Victorville Hesperia

Property: SpringHill Suites Victorville Hesperia
Address: 9625 Mariposa Rd, Hesperia, CA 92345 (Formerly SpringHill Suites by Marriott)
Region: United States > California > Hesperia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Hesperia
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Victorville Hesperia 3*
Number of rooms: 63
Official Description (provided by the hotel):
The SpringHill Suites by Marriott in Hesperia, California preserves the spirit of hospitality and history of the American West. Conveniently located off I-15, we are convenient to Apple Valley, Victorville Mall, Factory Outlet Center, Big Bear Ski Resort, Wrightwood Ski resort, Silver Wood Lake, Edwards Air Force Base, Las Vegas and Ontario. Whether your purpose is business or pleasure, we provide all the amenities important for today's travelers. Enjoy our spacious and stylish two room guest suites, featuring: a large sitting area, well lit work place, 19" LCD cable TV in the living room and 32" TV in the bedroom, high speed internet, two telephones, voicemail, coffee makers, microwave oven, mini-fridge, hairdryer, and iron/ironing board. To further enhance your stay, we provide a complimentary deluxe breakfast, free local calls, fax/copy service, business center, fitness center and heated indoor pool/whirlpool. ... more   less 
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Also Known As:
Springhill Suites By Marriott Hesperia, Ca Hotel Hesperia
Hesperia Marriott
SpringHill Suites Victorville Hesperia California

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