Among the worst customer service experience I've ever had. Front Desk staff is unprofessional and failed to perform even basic tasks. Management failed to respond to any of our concerns. The management team responsible for guest customer service should be sacked.
- Official Description (provided by the hotel):
- Located in a community also known as "Surf City, USA", the resort offers easy access via a pedestrian walkway to eight miles of wide beaches where waves crash and surfers reign. The magnificent Andalusian architecture, reminiscent of Spain's southern coast, and lush landscaping combine to create a sense of casual elegance and your own private seaside retreat. All rooms have private terraces, and most feature stunning views of the Pacific. Five different dining restaurants,a grocery store, a full service spa and salon and two pools and several hot tubs on the property. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Huntington Beach Hotel Huntington Beach
- Hyatt Regency Huntington Beach Resort And Spa