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“A perfect score all around”

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The Waterfront Beach Resort, A Hilton Hotel
Ranked #3 of 21 Hotels in Huntington Beach
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 12 August 2014

I used this property for a conference for my national association and I don't say it often (only one other time) but if I could book this same property year after year I would. The service is impeccable, the views outstanding and the staff most delightful. The rooms are comfortable, food quality wonderful and such a short distance to walk and visit many sites. You can't go wrong booking this hotel.

Room Tip: No hotels sit beachfront if you will but it's across the street and though it's a heavily tr...
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  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Nicole R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Climber971, Public Relations Manager at The Waterfront Beach Resort, A Hilton Hotel, responded to this reviewResponded 14 August 2014

Dear Nicole,

You just made our day... thank you! This is one of those reviews that will be shared with every department and all of our staff members. Near the end of summer, exhausted and sometimes running on fumes, when we're doing all we can to please every guest...this is just what the doctor ordered to keep the smiles and service "up to full speed".

Please come back soon... we miss you already!

Sincerely,

Scott O'Hanlon
Director of Marketing
The Waterfront beach Resort, a Hilton Hotel

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1,181 - 1,187 of 1,961 reviews

Reviewed 10 August 2014

If you want a hotel that's close to the beach, this hotel is perfect. The hotel is directly across the street from the beach and the hotel provides all the beach items you would need; chairs, umbrellas, towels, beach toys, etc. In addition to the friendly and helpful hotel staff and the excellent restaurants, the view from the rooms is amazing!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Sharon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

Given the price we paid which was the highest per night during a 3 week trip of California, this was disappointing given we had high expectations from the photographs and other reviews. The check in was fast and friendly but the hotel has a dated feel, the room felt old and was quite dark, and also it was extremely noisy. All noise from the corridor outside could be plainly heard and when the room next door or above used the bathroom the noise could plainly be heard. The pool was a lot smaller than expected and the restaurant was disappointing. The location is good, across the road from the beach and a short walk or shuttle trip from down town. Overall, probably would look elsewhere if returning to Huntington Beach.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Philip33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Climber971, Public Relations Manager at The Waterfront Beach Resort, A Hilton Hotel, responded to this reviewResponded 14 August 2014

Dear Philip33,

Thank you for comments regarding your recent stay with us. We greatly appreciate your feedback and view any guest challenge as an opportunity to improve upon our service and amenities anywhere we can. I am very pleased that you were impressed with our staff upon check-in and were able to utilize our complimentary shuttle to downtown Huntington Beach (always a favorite for our guests!). I will be researching your exact room to see if there are any additional areas or needs for improvement (lighting, condition of the guestroom and furniture, etc.).

For rate savings next time in HB (if possible) try booking your stay outside of the peak summer season (Memorial Day thru Labor Day). You will be amazed! In addition to a modest rate, once the kiddies are back in school, we find the hallways much quieter and the pool less crowded. In a phrase... "paradise to those seeking peace"!

We look forward to another opportunity to serve you and "Make It Right".

Sincerely,

Scott O'Hanlon
Director of Marketing
The Waterfront Beach Resort, a Hilton Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

We loved the hotel, saying there for several nights. The service was first rate and the location was perfect. Our room was big, clean and overlooked the water. Everyone was very helpful. After our stay, we emailed the Director of VIP Services to get information about some pillows they had in the lobby. He offered to actually send us fabric samples so we could order them for our house. We received the samples two days later. It was far above and beyond anything we could ask. We would highly recommend the hotel and the staff, and will certainly stay there during our next trip. Thank you again Joseph for your help afterwards.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank jalts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

My wife and I have stayed here twice now, sans kids, on long weekend getaways. Our most recent was 8/1-8/4 2014. As with the first trip, we had a great time.

First, the cons: Rooms are reasonably sized, but not huge by any stretch.Valet parking (or self) are both NYC/San Francisco priced. No spa on site, but concierge will help you get something at the Hyatt directly next door.

Other than that, the place is great. The restaurant has great food for both breakfast and dinner. Bartenders are great and knowledgable, restaurant management is on the ball. The never ate at the pool, but it looked like a lot of people did so. The coffee bar on site (proudly serving starbucks) was good, quick and made great drinks.

Everyone, from concierge to front desk to valet provided service well above the Hilton average. Everyone was helpful with directions, restaurants frequented by locals (a common ask of a concierge for us), tips on the beach, etc. Workout room is reasonable, and turndown service always provided extra towels after a busy day at the beach (and that's why you stay here; the beach is directly across the street).

We haven't stayed anywhere else on this strip of Huntington Beach, but it's because our experience has been great here. We always eat at the hotel for dinner at least once, and we have a drink at the bar most nights. As a diamond hilton member, why go anywhere else?

Room Tip: I THINK most rooms have some view of the beach. We prefer to be on the west side, so our patio is sh...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank biztraveler201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

We, 2 humans and 2 dogs, had a great mid-week 'weekend' at Hilton Waterfront Beach Resort. We thoroughly enjoyed it. The staff are courteous, the facilities what you would expect at this level of hotel, and it appears the building's architect cleverly engineered a structure where practically every room has a water view (unlike the Hyatt next door).

Our fur kids were genuinely welcomed with little package for each of them (doggy biscuits, plastic bowl, info on dog friendly restaurants, parks and beaches in the area, poo bags). There's also a special Pet In Room Dining menu, and their dinner arrives on a trolley with a silver dome over it just like yours! :) The rooms have a little balcony which is particularly nice when you're traveling with pets. Some traffic noise from Pacific Coast Highway killed our notion of leaving the door open for fresh air at night, but that's a minor consideration. Also, beach noise dies off around curfew time (10pm). All up this is a recommended property. We always judge by asking "would we return?", and the answer on this one is "yes"!

If you're trying to decide between the Hilton and the Hyatt next door, I'd go Hilton. They have more water view rooms, and they require need 3 days notice of a booking involving pets. That's what helped us decide anyway.

Stayed: July 2014, travelled with family
1  Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014 via mobile

We stayed for 10 days with elementary school aged kids. Beach is short walk across PCH & pool is awesome. Staff was super nice and helpful. Loved the free beach chairs, toys, umbrella, & towels. Was a great jump off point for Disney and other LA attractions. We will return!

Stayed: August 2014
Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Waterfront Beach Resort, A Hilton Hotel

Address: 21100 Pacific Coast Hwy, Huntington Beach, CA 92648-5307
Phone Number:
Region: United States > California > Orange County > Huntington Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Huntington Beach
#2 Business Hotel in Huntington Beach
#3 On the Beach Hotel in Huntington Beach
#3 Family Hotel in Huntington Beach
#3 Romantic Hotel in Huntington Beach
#3 Luxury Hotel in Huntington Beach
Price Range: £200 - £365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Waterfront Beach Resort, A Hilton Hotel 4*
Number of rooms: 290
Official Description (provided by the hotel):
The Waterfront Beach Resort, a Hilton Hotel is located on the picturesque coastline of Southern California, in the heart of Surf City USA™ in Huntington Beach, California. Book a room or oceanview suite and enjoy proximity to Disneyland(R) Resort, Knott's Berry Farm and the Aquarium of the Pacific. Join us for lunch or dinner at the famous Shades Restaurant. ... more   less 
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Also Known As:
Hilton Waterfront Beach Hotel Huntington Beach
Hilton Huntington Beach
Hilton Hotel Huntington Beach
Hilton Waterfront Beach Resort

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