The resort was at least a 30 minute drive from the airport (more during busy times) but once you get there you are in a distinct oasis of American opulence. I liked that it was clean, spacious and comfortable. The swimming pool area was especially well done with a couple of good hot tubs, various swimming pools (including one with a sand beach) and more lounge chairs than the pool users could fill! The hotel layout was a little complicated meaning long walks between reception and rooms and everything in between. I found it annoying that there were no stairs to walk down the one flight to get to the floor below in spite of the huge atrium view. Well, there were stairs but one would have needed to walk for 7 minutes to get to them. Elevators weren't all the fast or convenient either. The first staff member I met was not helpful and put us in a King bedroom when we'd requested 2 Queen beds. We waited until she was off the desk and then asked another staff member to sort out the problem. She was VERY helpful and gave us an upgrade to compensate us for the trouble. So, it was a pleasant stay and I wouldn't mind going there again. Palm Springs was a nice surprise in itself with no flashy casino signs or tacky night life. Shopping is plentiful as was hiking in the beautiful mountains all around the town. We chose it in part as it was a direct flight from Chicago and promised sunshine in February!
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- Also Known As:
- Renaissance Esmeralda Resort And Spa
- Renaissance Esmeralda Hotel Indian Wells
- Renaissance Indian Wells Resort & Spa California Desert
- Indian Wells Renaissance