Returned with the family to Indian Wells. Check in was uneventful 2 people just standing at desk looking super bored. We dropped our bags and went to the pool which had NOT been picked up. Left over used towels & left over food garbage on tables. I guess management cant be bothered to lower themselves even on slow days to walk around and make the place presentable. --Our room was the usual basic room. Carpets were rather dirty in the room as well as the halls. Not sure why this resort wouldn't use this time to clean things up during low season. We have enjoyed coming here with the kids in the past as it is very affordable and located in a great area. But I think we will be looking else where mostly because I really don't want to argue with someone just to use a Groupon that has expired. Groupon makes it clear you never lose the original $ paid. The hotel wanted to charge me full rack rate not including the $28 resort fee. They are not a resort, not if they can't be bother to pick up a few cups and towels left behind. Staff needs to go.
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- Also Known As:
- Indian Wells Hotel Indian Wells
- Indian Wells Resort Hotel California Desert