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“We Love our Winter Retreat”
Review of WorldMark Indio

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WorldMark Indio
Ranked #3 of 16 Hotels in Indio
GreenLeadersBronze level
Reviewed 26 February 2014

We are Wyndham owners and enjoyed getting out of the Washington cold each January. This was our second year, liked the location of our unit. Only noisy one weekend when a very large group of seemed to all be there together. Since we were there for a month, had weekly maid service and was pleased. The kitchen was well equipped, and the resort well kept ... wonderful to see flowers blooming in January. Little store and Starbucks was a nice treat. Although remote, this was our choice because we didn't want to be in touristy areas. We are hoping to trade for four weeks again next week.

  • Stayed: January 2014, travelled as a couple
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Thank 171Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne H, General Manager at WorldMark Indio, responded to this reviewResponded 27 February 2014

Thank you for the kind words. We are glad to hear you enjoyed your stay and the respite from your winter weather. The addition of our Starbucks has proved popular to both owners and guests. Again, thank you for reaching out and we look forward to your next visit.

Joanne Hallert
Resort Manager

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309 - 315 of 465 reviews

Reviewed 30 January 2014

we went to worldmark in Indio and while the resort is really big and stuff to do there like swimming ect. our room wasnt ready and we waited like an hour and half and also i expected the unit to be a little larger then what it was . we got a Two bedroom twin but it was on the smaller side, i have been to these worldmark hotels before and the units were larger

also they gave me a hard time to listen to a presentation and ways we still had a nice time

  • Stayed: January 2014, travelled with family
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1  Thank 524mench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric H, Manager at WorldMark Indio, responded to this reviewResponded 1 February 2014

Thank you for taking the time to provide this feedback. We apologize for your delay at check-in. We know after a long day of traveling the last thing you want to do is wait to get into your room to relax. With your feedback we can continue to improve the guest experience. Please rest assured that we will be making every effort to ensure we get our guests into their units on time to start their vacation. Again, thanks for taking the time to reach out.

Eric Hill
Assistant Resort Manager

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Reviewed 23 January 2014

We have been to the resort several times over the last 4-5 years and found it a great place to unwind, close to LA and well maintained. This last trip was a real disappointment. Problems with maintenance and cleaning in the three units we used. The first was so bad that we had to move to the unit next door. The second unit was better, but still had problems. We have never had such an experience at a Worldmark or at this facility and sent our comments to the management.

Room Tip: We prefer the south side near the office and lazy river.
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  • Stayed: January 2014, travelled with family
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1  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric H, Manager at WorldMark Indio, responded to this reviewResponded 26 January 2014

We appreciate you taking the time to leave a review. We are sorry to hear you experienced some difficulties with the condition of your unit during your stay. Please know this is not our Wyndham standards. We strive to provide a home away from home to all our guests with satisfactory facilities and accommodations. We will ensure we check on the issue to eliminate any future occurrences and enhance the guest experience. Again, thank you for your feedback.

Eric Hill
Assistant Resort Manager

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Reviewed 20 January 2014

very nice rooms...complex surrounds two pools and a "river" to float on...service was good and rooms were clean and comfortable...as stated in the ratings the place is remote and a good twenty minute drive into anything related to Palm Desert activities and thirty minutes into Palm Springs...It is surrounded by both the North and South courses of Terra Lago Golf...nice but not in the best shape of its life...

Room Tip: room service is not available as the restaurant is part of the golf course which is adjacent and sur...
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  • Stayed: January 2014, travelled as a couple
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1  Thank culdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric H, Manager at WorldMark Indio, responded to this reviewResponded 21 January 2014

Thank you for choosing our resort for your recent trip to the Palm Springs area and for sharing your review. We are happy to read how you enjoyed our product and services as well as the area in general.
Thank you again and we look forward to your return.

Eric Hill
Assistant Resort Manager

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Reviewed 15 January 2014

We were invited to stay in a 3 bedroom unit over Christmas vacation with extended family. Each room had a television and it was very spacious fitting 8 people comfortably. The rooms were clean, and the kitchen was stocked with minimal supplies. There was a master bedroom, a room with a double, and a room with twin beds to be able to have different sleeping arrangements for the whole family. It was a relaxing trip with plenty to do for our two year old. The kiddie/ wading pool is heated, so she had no problem getting in the water. The lazy river is enjoyable when there are fewer people. It can become crowded where you find yourself bumping other people, or pushed out of the way as people race by. The playground and game room provide additional entertainment when the kids leave the pool. The property is overall very clean.

  • Stayed: December 2013, travelled with family
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Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric H, Manager at WorldMark Indio, responded to this reviewResponded 16 January 2014

Thank you for the kind words. We will share these with our staff and we are glad to hear you enjoyed your stay. Our Lazy River is one of our more popular amenities and we are delighted to read how you and your children enjoyed the pools over the Christmas break. Again, thank you for reaching out and we look forward to your next visit.

Eric Hill
Assistant Resort Manager

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Reviewed 6 January 2014

Before I forget, let me say that you must see the Fabulous Follies Show in Palm Springs. Everyone in the show is between the ages of 55 and 84. It has been playing for 23 years and this is their last season. Its last day is May 18, 2014. This really is a DON'T MISS SHOW.

Indio Worldmark has many amenities. Washer/Dryer, Full kitchen, Balcony, Elevators & Luggage Carts. On the property it has 2 large swimming pools, 1 toddlers pool, 4 jacuzzis, and a lazy river. The grounds are beautiful with birds, ducks and rabbits and palm trees, plants and flowers that are very appealing to the eye. They also offer a movie theatre, game room, workout room, wine & cheese socials, activities for children, mini mart, basketball and tennis courts, a child's water play area and several playgrounds. This is our 2nd visit.

On our first visit, we encountered a VERY AGGRESIVE Sales Presentation. This time it was the same thing plus, we were given a room on the 3rd floor of the Check-In building. We were directly under the Sales Department which was extremely noisy. It really sounded as if they were moving furniture and running around all day long which started everyday at 7:00 AM. Avoid the Sales Presentation and the 3rd floor and you will have a great vacation.

Room Tip: If you want a Balcony with sun, ask for it. Many units are full shade. Avoid the 3rd floor of the C...
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  • Stayed: December 2013, travelled with family
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1  Thank steeler1mws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric H, Manager at WorldMark Indio, responded to this reviewResponded 7 January 2014

Thank you for choosing our resort for your recent trip to the Coachella Valley and for sharing your review. Please accept our apologies that you found our sales team to be aggressive, we will review your thoughts with our team.
We were happy to read how you enjoyed our service and resort offerings, it is our goal to provide memorable vacations for all of our guests.
Thank you again and we look forward to being of service in the very near future.

Eric Hill
Assistant Resort Manager

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Reviewed 3 January 2014

The resort is situated up against the desert mountains at the east end of the Coachella Valley, and we liked it for that. Our fourth-floor one-bedroom suite was clean, well set-up, open to the morning sunshine, which we like, and had a great view of the grounds and one of the pools. Service was excellent - everyone smiled, wanted to help and made our stay of new year's that much better. We enjoyed it a lot; and will be back.

Room Tip: If you like sunshine ask for buildings 5, 6 or 7, facing the pool area.
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  • Stayed: December 2013, travelled as a couple
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Thank Dcavan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric H, Manager at WorldMark Indio, responded to this reviewResponded 5 January 2014

We appreciate you choosing our resort to celebrate the new year as well as for sharing your review. We are very happy to read how you enjoyed our resort and our staff, clearly our Count on Me culture really showed.
Thank you again and we look forward to your return.

Eric Hill
Assistant Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about WorldMark Indio

Address: 42151 Worldmark Way, Indio, Greater Palm Springs, CA 92203-9720
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Indio
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Spa Swimming Pool
Hotel Style:
#1 Green Hotel in Indio
#2 Top resorts Hotel in Indio
Price Range: £93 - £452 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — WorldMark Indio 3*
Number of rooms: 436
Reservation Options:
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Also Known As:
Worldmark Indio Hotel Indio
Worldmark Hotel Indio
Worldmark Resort Indio

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