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“Great overnight hotel in and out between California and Arizona.”

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BEST WESTERN Date Tree Hotel
Ranked #1 of 16 Hotels in Indio
Certificate of Excellence
Phoenix
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great overnight hotel in and out between California and Arizona.”
5 of 5 bubbles Reviewed 4 July 2013 via mobile

PHX to LA is a six hour drive. We always stay at various hotel in between travelling at night to beat the rush hour freeway traffic. This hotel by far is the cleanest hotel compared to other chains. Cleanliness and friendliness of the staff are amazing. Rooms are standard....the Best Western way. Thjs BW should apply for a BW Plus flag.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, 9 July 2013
Joe J.

Cannot think of anything better after a holiday weekend then to come into work and read your review on Trip Advisor. It really does, and in a succinct and cogent way, sum up our entire philosophy: the cleanest rooms and the friendliest staff.

If we can deliver this, and on a consistent basis, then we are on the right track. And reading your review really does help us feel vindicated that our efforts are being noticed and giving a salubrious sense of succor to our guests.

We certainly hope to see you on your next trip through Indio.
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929 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
1 review
4 of 5 bubbles Reviewed 30 June 2013

The service was excellent, pool is huge, rooms outdated but clean and spacious. Love the extras like DVD checkout, hot breakfast, and the 3 BBQs around the pool that was not only huge but had a lot of sitting areas around it.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 4BoysMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, 1 July 2013
4BoysMA,

Let me first off thank you for taking the time to post your review on Trip Advisor. We all undertand how busy we can get and hectic the workweek can be--so yes, making an effort to promulgate how your stay was means everything to us.

As for what you said...well, we love hearing that our customer service made an impression on you. We pride ourselves on this...and truly believe that having people WHO CARE truly gives us the edge on any other hotel out in our area. And loved hearing that you enjoyed our pool area. I would like to state that we are in the process of updating EVERY bathroom in the hotel with Granite vanity tops and new sinks. And that our entire hotel will be getting new interior hallway carpet in the next month. And we just got brand new pillowtop beds over the last 3 months and every room now has 37 inch flat screen TV's.

Put simply: we are constantly improving and rennovating our hotel. And the slower summer months is when we get all of these projects completed. So rest assured: the Best Western Date Tree is continuously improving and refining our property.

We do hope to see you on your next visit to Indio.
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Deerlijk
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 8 June 2013

One night stay on a road trip to National Parks, after having visited Joshua Tree Park.
Friendly and helpfull staff, warm wellcome, no negative remarks whatsoever.
Complementary full breakfast highly appreciated
We would absolutely recommend this place.

Room Tip: There is no elevator, should you have problems with stairs, ask for ground flour room.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMJARUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, 9 June 2013
Willy H,

Hope your trip of the National Parks went well. I have also done that trip--and it truly is a most edifying way to spend a vacation. And yes: we are very proud of Joshua Tree National Park. We have many people that stay at the Best Western Date Tree and then do their day trip to the park.

And again: thanks for you kind comments about our hotel. It is exactly what we are striving to achieve on daily basis.

Here's hoping that we will get you on your trip out to Indio.
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1 review
5 of 5 bubbles Reviewed 6 June 2013

everything about this place is top notch! especially considering the value! they have tons of little touches like: fruit-infused water at the front counter, a food/water package for my pug(which actually had food designed for traveling), amazing showers, a granite countertop to set your things down on, and a clock with an iPod doc. the only negative is that they block a bunch of websites when you use their wifi.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank landofthefreedom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, 7 June 2013
Landofthefreedom,

Have to say, coming in to work and reading this headline: "These people actually care" was truly a most salubrious way to start the morning. Even more: if I could sum up in the most succinct and salient way our misstion statement...it would be to have EVERY guest bellow out this refrain: These people actually care.

So again: thank you so much for the kind comments--and for actualy taking the time to post this on Trip Advisor. We know this simple fact: it is customer service that wins the day. No matter how new, how many glitzy gadgets, how opulent your hotel...the bottom line is does the hotel TRULY care about delivering superior customer service. AND TAKE PRIDE IN IT.

All I can say is this: we really do strive for this ideal. And to have our efforts vindicated by this review truly means the world to our entire staff--and we will be handing this review out to each and every employee. As for the Wi-Fi at the desk: it is true that those computers in the lobby are for checking emails and printing boarding passes--and some of the more questionable sites that can cause issues are blocked for security reasons. But we do have free Wi-Fi in all of the rooms...and your phones/tablet/computers can get on any site that way.

We look forward to having you hear on your next trip to Indio.
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Rancho Palos Verdes, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 May 2013

We love it! Every year for 7 years we have celebrated my husband's birthday with lots of friends and family. Great pool, with poolside tables, and barbecues. Rooms are large and comfortable, flat screen televisions with DVD players, refrigerator, and microwave. The staff is always helpful, especially Esmerelda, Jacob, Martha, and Peter.

Room Tip: We like the main building because that is where the front desk is and we can get our pool towels, re...
See more room tips
  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carrie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, 23 May 2013
Carrie D,

Let me take a minute to thank you for taking the time to post your thoughts and observations on our hotel. And wow: staying with us for the last 7 years! We really appreciate that sort of loyalty to the Best Western Date Tree--and it is something that I will be sharing with our Owners and the entire staff of the hotel.

Our goal is a saliently simple one: to provide superior customer service, with clean and iviting rooms, each and every day. Period. No exceptions. And make no mistake: this is our ethos from the top down. And when we fail--and yes, it does happen--then we take it personally. And when we succeed...well, then we just want to keep on doing it.

So glad to hear that you choose tthe Best Western Date Tree for your family reunion--and that you have been doing so for the past 7 years. And we want to continue to earn your business and your trust.

Look forward to seeing you on your next visit!
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San Jose, California
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 16 May 2013

This is our second time staying here. The staff is always friendly, the rooms are clean and spacious, they allow pets and the breakfast is fabulous! We have family in Indio and have referred other members of our family to stay here as well. We love this place and will definitely be back.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, 17 May 2013
DebbieR,

What a salubrious feeling to come into work and read your very kind comments. Make no mistake: we take a great deal of comfort and pride in getting our guests to feel appreciated and well taken care of.

And rest assured your comments will be passed along to our entire staff here at the Best Western Date Tree.

We look forward to having you here on your next trip to Indio.
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1 review
5 of 5 bubbles Reviewed 11 May 2013 via mobile

I was very impressed with the level of service straight off the bat the staff at reception made you feel at home straight away, the first hotel I went to in town just wasn't interested in making an impression and cost 20% more. The standard Rooms are clean and spacious very neat and tidy for the money. I would definitely recommend this hotel.

Stayed May 2013, travelled with family
Helpful?
Thank snapperg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, 13 May 2013
Snapperg,

Thank you taking the time to share your thoughts on Trip Advisor. And you succinctly put into words what we are all about: providing superior customer service, clean rooms, and at a fair value.

That is, in a nutshell, the ethos of the Best Western Date Tree Hotel.

And it is remarks such as yours that help us to realize that we are achieving our goals.

And while we understand we can never be 100% perfect all the time(and who can)...we really do approach each day as if we will be. So again: thanks for the kind words.

Even more: we hope to see you next time you are out in Indio.
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Additional Information about BEST WESTERN Date Tree Hotel

Property: BEST WESTERN Date Tree Hotel
Address: 81909 Indio Blvd, Indio, CA 92201-2038
Phone Number:
Region: United States > California > California Desert > Indio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Indio
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Date Tree Hotel 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Best Western Indio
Indio Best Western

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