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“Student Film Production”

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Best Western Date Tree Hotel
Ranked #1 of 16 Hotels in Indio
Certificate of Excellence
Reviewed 25 November 2013

In September I brought a 40-person crew to Indio for a graduate student thesis film shoot. With all the hard work that goes into making a film shoot run smoothly, it was essential to find accommodations for my crew and cast that would help the stressful shooting conditions. I am very grateful to have stayed at the Best Western Date Tree during the shoot, and for the incredibly helpful staff and management who assisted us in planning for our stay and throughout our occupancy at the hotel. Beyond the friendly, helpful staff, the rooms were all clean, quiet, and comfortable. The 24-hr pool and hot tub was perfect for unwinding after a long 12 hour day, or three in a row! The manager Esmeralda really went beyond what any other hotel would do to ensure our needs were being met, allowing us to have our dinners catered at night by outside restaurants and using the hotel kitchen facilities. If you are looking for accommodations for a small or big production crew I would definitely recommend staying here. I hope to find myself back there on a shoot in the future! Thanks!

  • Stayed: September 2013, travelled on business
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Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at Best Western Date Tree Hotel, responded to this reviewResponded 26 November 2013

Daniel L,

We remember very well the film group that was in our hotel this past September. It was a great group--and your crew was very respectful and courteous of the other guests in the hotel.

We really appreciate you taking the time share your thoughts about our hotel on Trip Advisor. It really is something that we take very seriously--and that we share with our staff in daily meetings. As for Esmeralda: she is truly an exceptional Director of Sales and we are very fortunate to have her working at the Best Western Date Tree Hotel.

Hope the film production is going well...and we look forward to having you out here on your next film production. Or if you just need to get away for a quick vacation. We want to be the hotel you choose.

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589 - 595 of 984 reviews

Reviewed 23 November 2013 via mobile

This place is amazing the best staff! Pool and jacuzzi. Five stars forshure! If you are in indio the best place to stay in indio is the best western date tree inn has the best staff friendly kind and curtious. Kevin sherman

Stayed: November 2013, travelled on business
Thank kevinsherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

Excellent service - would definitely recommend. Close to freeway. No restaurants in walking distance but we were aware of that and brought food as there was a fridge and microwave in the room. Upon arrival we were given a list of restaurants in the area. Beautifully laid out with lovely landscaping and plants. Room a little on the older side but had a walk in shower and all the usual BW amenities.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Allan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

Another great stay. Judy at front desk was just great and very helpful. Hotel was beautiful and very clean. Breakfast area and items were excellent. Husband and I enjoyed it so much and with Judy's help on area we plan on coming back next fall for hopefully a week or two.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Sandra N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at Best Western Date Tree Hotel, responded to this reviewResponded 20 November 2013

Sandra N,

We love your headline: "We love BW!" It's succinct and cogent...and even though we are biased, we feel it is spot on. There really is nothing that makes us happier then to be able to log onto Trip Advisor and read a review such as yours.

it really does distill down to the essentials: clean and comfortable hotel with superior customer service. We really do pride ourselves on delivering these items on a daily basis and with consistency. And while we will never claim to be perfect--and not hotel can--we can without question say that we WANT TO BE. WE S STRIVE TO BE. And if we do make a mistake, we will do what it takes to make it right.

So glad to hear we exceeded your expectations...and even happier to hear that you are planning to stay with us on your next visit out to Indio.

We will look forward to seeing you!

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Reviewed 14 November 2013

We arrived at this hotel after a delayed flight. if you are lucky enough to meet Toni a front desk staff member who went above and beyond her duties. When we asked about places to eat she gave recommendations and brought us apples and delivery menus to make our stay more pleasurable. When we asked for a ground floor room she was happy to accommodate us. The hot breakfast had lots of selection.

Room Tip: Try to get a room at the back of the hotel because the train tracks are near by.
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  • Stayed: November 2013, travelled as a couple
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Thank Tim092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at Best Western Date Tree Hotel, responded to this reviewResponded 15 November 2013

Tim092,

Your comments and observations on the Best Western Date Tree were greatly appreciated. And yes: we feel very lucky to have someone like Toni working at our hotel. She has a terrific and ebullient personality...and is made for the hospitality industry.

We will be passing along your comments to her at our next staff meeting.

Also very glad that you enjoyed our hot breakfast. We have had some new items to the buffet..and have been receiving lots of positive feedback on the cornucopia of choices that we offer.

We hope that you will continue to choose the Best Western Date Tree when you are out in Indio--or anywhere in the Coachella Valley. We truly will look forward to having you back.

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Reviewed 12 November 2013

This is where we choose to stay when we attend the square & round dance convention in Indio. Rooms are clean, comfortable and adequately sized. Staff is friendly and the breakfast is wonderful. We have already reserved for next year.

Room Tip: In building #1 the side facing the road will experience noise from the constant trains. Anywhere el...
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  • Stayed: November 2013, travelled on business
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Thank Charles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at Best Western Date Tree Hotel, responded to this reviewResponded 14 November 2013

Charles W,

Your headline was succinct and salient: "Best Place to stay in Indio." What can we say: we vociferously agree with that description. Even more: our staff is truly driven to try and meet that expectation for each and every customer that visits our hotel.

Do we succeed every time? No. But one can be sure of this: we will NEVER stop in our efforts to be 100% in this regard. We know one thing with axiomatic certainty: there are many,many hotel choices in this valley--and we will do everything in our power to make the comforts, friendliness, and salubrious nature of the Best Western Date Tree stand out each and every time.

Put simply: we want this to be the hotel of choice each and every time someone visits Indio.

Glad you were here for this year's Square Dance Festival. It was another sold out hotel...and the folks for that event are truly amazing. We will look forward to seeing you back next year for some more dancing!

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Reviewed 11 November 2013 via mobile

The place isn't too bad. Nice big pool, however we were put in a room where the door didn't lock. It looked like someone my have attempted to break in at some point. Back parking lot lights also didn't work. Not sure if safety is of top priority for this hotel. :/

Stayed: November 2013
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodyaps, General Manager at Best Western Date Tree Hotel, responded to this reviewResponded 12 November 2013

Sharon M,

I am very sorry to hear about your issue with the lock on your door. I do hope you can call the hotel directly so we can see what room you were in. We have had our Maintenance Department check every room and have not been able to locate any lock issues with the room.


As for security: we have 24 hour staff at our hotel--and a full service 25 camera operation at the desk that is fully monitored. We take a great deal of pride in our hotel--and in the safety and security of each and every guest. And I am happy to report that we have NEVER hand any safety or security issues at the Best Western Date Tree.

I do hope you will give us another chance on your next trip out to Indio.

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Additional Information about Best Western Date Tree Hotel

Address: 81909 Indio Blvd, Indio, Greater Palm Springs, CA 92201-2038
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Indio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Indio
Price Range: £77 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Date Tree Hotel 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Best Western Indio
Indio Best Western

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