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“Good choice and value for the area”

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Indio Super 8and Suites
Ranked #14 of 16 Hotels in Indio
Arlington, Virginia
Level 6 Contributor
200 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Good choice and value for the area”
Reviewed 9 February 2014

My husband and I were looking for a decent place to stay that was not expensive while passing through the area. An internet search showed other hotels at other I-10 exits nearby (high end communities) were much more expensive. This hotel was a couple miles off the exit and seemed okay. We checked out the locations, lobbies and even rooms of a couple other hotels in Indio and rejected them. We went back to the Super 8. The Super 8 manager was very accommodating and upgraded us to a suite for the same price as a normal room (we wanted a first floor room). I asked to see the room first. The room was decent, the bed was comfortable, the bathroom was clean and the plumbing worked - it met our expectations. Across the street is a Ponderosa restaurant where we had dinner and it was great. The free breakfast in the lobby area of the hotel was fine the next morning - we had no complaints. Again, it's about expectations based on the fact that it is a Super 8 and not a Hilton Gardens, and we were satisfied. We would consider staying here again.

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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyExplorer7752014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indioman, General Manager at Indio Super 8and Suites, responded to this review, 11 February 2014
Dear Valued Customer:
We appreciate your feed back. We also appreciate that you took time to look at other hotels in Indio along with ours and than made your decision to stay with us. Your advice to others are well put and it will help us as many of the guest use reviews as a tool to get discount or hurt the business. We want to help every guest that stay with us enjoy our hospitality. As you said we are not Hilton Garden but Super 8 & suites, that is economically priced and offer all rooms with Pillow top beds, amenities include refrigerator, hair dryer, iron, and room serviced by 15+ years of experienced housekeepers who work very hard to assure that rooms are properly cleaned. We have elevators for our guest as we do cater to a lots of repeat senior citizen whose comfort is our comfort. Our breakfast include two type of cereal, juices, bread, cinnamon rolls, waffles, fresh fruit and yogurt. We make sure our night auditor and shift 1 supervisor take care of our guests and upon check in our front desk makes a curtsy calls to help if anything else is desired.
Again we thank you for stating what you observed.
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522 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
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English first
Arizona, Usa
Level 5 Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 February 2014

This property is not up to our standards. The room was adequate (size wise) but was not very clean. It took 3 calls to the front desk to get our TV working, and the bedding was not very clean, we used our own sheets, pillows, and blankets (we always have a set on road trips). The Motel is located in an area where there seems to be a lot of construction. The self-serve breakfast area was not clean. The staff was pleasant enough, but they seemed a lot happier to see us leave than they were to see us arrive. We won't be staying there again.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Grampy46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indioman, General Manager at Indio Super 8and Suites, responded to this review, 4 February 2014
thank you very much for your review. I tried to reach out you. Please call us so we can properly understand what we need to improve.

All our beds are new. We have stand rooms, Mini suites and Suites. We have housekeeping supervisor who checks all our rooms before renting.

We have sheets etc. which is Wyndham brand and no one has told us yet that it not good. If we have specifics we can communicate to corporate.

Yes we did built addition 21 suites 2-3 years ago and remolded than. Right now there is no construction. There is fine hotel Clarion which is also building Holiday Inn Express in the area.
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Additional Information about Indio Super 8and Suites

Property: Indio Super 8and Suites
Address: 81753 US Highway 111, Indio, Greater Palm Springs, CA 92201-5414 (Formerly Super 8 Indio)
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Indio
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 16 Hotels in Indio
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Indio Super 8and Suites 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Super 8 & Suit economy hotel with Free * item S8 Breakfast, WIFI, 135 channel TV and Elevator. Hotel has deluxe rooms newly decorated with new furniture, refrigerator anf Microwave. Also 21 New Suites with kitchenette, balcony, fan, and many more amenities. Location in the heart of the restaurant district and on Hwy 111. ... more   less 
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Also Known As:
Super 8 Indio Hotel Indio
Indio Super Eight
Indio Super 8
Super Eight Indio

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