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“Best Western Airpark Hotel”

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Best Western Airpark Hotel
Ranked #5 of 32 Hotels in Inglewood
San Diego, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Western Airpark Hotel”
Reviewed 17 January 2014

The room was very small! The price is too expensive for the area of the hotel. The elevator and stairs smelled strongly of urine. Twenty dollars more and you can stay at a much nicer hotel! The front desk person was very nice though. If they upgraded the exterior and cleaned up a bit it might be worth staying at in the future!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Yana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance P, General Manager at Best Western Airpark Hotel, responded to this review, 19 January 2014
Dear Yana R,
Thank you for taking the time to gives us insight and feedback on your recent stay at the Best Western Airpark Hotel. We would like to apologize for any inconveniences that occurred and are further looking into the matters you have presented. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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451 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
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English first
Victoria, Canada
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 January 2014

This was a layover for 1 night while travelling through LAX. We firstly waited over an hour for the shuttle to show up having been advised that it came every 15 minutes. Finally we called to be advised by the hotel that it only came if called. It was supposed to be very close to the airport and was probably about a 10 minute ride away. We arrived to a rude front desk person and when we asked about somewhere to eat and have a drink (late evening by now), he had no idea. Nothing was close and the area is not nice. Room was OK at best and the shuttle only ran once an hour in the morning to the airport. Probably the worst Best Western I have stayed at.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Wavi62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance P, General Manager at Best Western Airpark Hotel, responded to this review, 7 January 2014
Dear Wavi62,
Thank you for the review with regards to your recent stay at the Best Western Airpark hotel. I would personally like to apologize for all of the inconveniences at occurred. Our customer's are the most important element of our business, and we are truly sorry about any mistreatment that you experienced. We are further investigating this matter, and once again we are truly sorry for not meeting your lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benicia, California
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 January 2014

While this hotel is convenient to LAX the surrounding area leaves a lot to be desired. In addition seeing the thick bullet proof glass at the hotel's night window gave me a sense of what the area is like. In addition the parking Spaces are too narrow. I also did not care for the noise from the room above me nor people hanging out on the walkways smoking and talking loud. For another $20-30 more I could have stayed at a Sheraton or Crowne Plaza Hotel.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Hak5511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance P, General Manager at Best Western Airpark Hotel, responded to this review, 7 January 2014
Dear Customer,
We at the Best Western Airpark hotel would first like to thank you for your business as well as providing us a review. Secondly, we would like to apologize for not fully meeting your lodging needs. We take our customer's satisfaction seriously, and are looking forward into improving our customer's overall experience.
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Cardiff, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 25 December 2013

But room was very neat, bathroom was new and very comfortable bed. Outside appearance is not very good.. Corridor and steps look were really old. External appearance is not good. But very close to most of the LA attractions. Easy to park and very near to 405 freeway. Though close to free way, I did not hear freeway noise Breakfast was OK, limited choice and small space to move around. Overall service was good.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sreelal C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance P, General Manager at Best Western Airpark Hotel, responded to this review, 26 December 2013
Dear Customer,
The entire staff at the Best Western Airpark Hotel would like to thank you for your business and also providing us with feedback with regards to your recent stay. We take all of our customers feedback as guides to help us understand our customer's lodging needs. Once again thank you for your review and it was our pleasure serving you.
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Tucson, United States
1 review
Reviewed 22 December 2013

The appearance of the hotel was pretty pathetic. I spent about 2 months in Best Western hotels this year, and this was the worst. I felt unsafe with the outside elevator at night, but what really bugged me was the dingy room. The bathroom didn't have light switches inside, there was caulk coming loose from the tub wall, the room smelled bad, and the overall appearance was that the hotel had spent as little money as possible on everything, including the breakfast.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Benjamin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance P, General Manager at Best Western Airpark Hotel, responded to this review, 26 December 2013
Dear Benjamin C,
I would like thank you for taking the time to provide us with insight about your recent stay with us. We at the Bet Western Airpark Hotel, would like apologize for any inconveniences that occurred. We are sorry that we could not fully accommodate your lodging needs, and will use your feedback to help us improve our facilities and services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
STRATFORD
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 December 2013

Right off the 405 and close to LAX this is a great spot to catch that flight without the stress of additional driving. Staff was exceptional and very helpful.Morning breakfast makes it another time saver. Shuttle service provided by Best Western is another plus to make this the Best place to stay before that flight back home.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank MARIA V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance P, General Manager at Best Western Airpark Hotel, responded to this review, 17 December 2013
Dear Maria V,
The entire staff at the Best Western Airpark Hotel would like to thank you for taking the time to provide us with a review of your recent stay. We are pleased to hear that you were satisfied with our service, and it was our pleasure in servicing your lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 24 November 2013

Front desk staff reminded us that there is the option of returning the rental car one night before, and can call the hotel shuttle to fetch us from the rental car place. Saved us the trouble of returning the rental car on the morning of our departure.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ho M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lance P, General Manager at Best Western Airpark Hotel, responded to this review, 25 November 2013
Dear Ho M,
We at the Best Western Airpark Hotel would like to thank you for your comments and review with regards to your recent stay. It is music to our ears to have helped and provided the best service we possibly can.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Airpark Hotel

Property: Best Western Airpark Hotel
Address: 640 W Manchester Blvd, Inglewood, CA 90301-1630
Phone Number:
Region: United States > California > Inglewood
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Inglewood
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Airpark Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to BEST WESTERN Airpark Hotel,we are conveniently located close to both the beach and the airport. We are based in Inglewood which makes many tourist attractions not too far. The BEST WESTERN Airpark Hotel is also close to the Hollywood Walk of Fame, a favorite stop for many vacationers. From sporting events to Hollywood Park Casino and the Hollywood Bowl, all of the attractions in LA are nearby. Try out the famous restaurants, go shopping, or experience Grauman's Chinese Theater for yourself. The Kodak and Chinese Mann Theaters are in the neighborhood, and tours depart daily from our Inglewood hotel. Take a trip to Disneyland(R), Universal Studios(R), Knott's Berry Farm(R), or Six Flags(R) Magic Mountain. The San Diego Zoo and SeaWorld(R) are also an option. If you prefer a more authentic experience, we're also located along bus lines, and it's simple to get around the area from our Inglewood hotel. There's no reason why your LAX hotel can't be both conveniently located and value-driven. Our Inglewood hotel is affordable, spacious and comfortable. Luxury bedding makes you feel right at home, and we pride ourselves on offering top notch customer service.If there's anything more we can do to make your trip better, just ask and we'll do everything we can to oblige. The BEST WESTERN Airpark Hotel LAX Airport is just a few minutes away from the airport, and many of our guests are frequent flyers or on an extended layover. Beach proximity is another big reason why many vacationers stay with us. Don't deal with the LA traffic if you have a flight coming up. You can be close to the airport and still a short distance from the golden beaches at our Inglewood hotel. Book your next stay at BEST WESTERN Airpark Hotel and we look forward to seeing you soon! ... more   less 
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Also Known As:
Best Western Inglewood
Inglewood Best Western

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