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“Not what we expected”

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Best Western Plus Suites Hotel
Ranked #2 of 33 Hotels in Inglewood
GreenLeadersBronze level
Reviewed 27 July 2014

The rooms were OK, air condition didn't work properly, the breakfast room too small...no enough food, the rooms weren't clean, no enough towels and soaps...no what we expected. The only good thing was the location. The personal @ the front desk needs to be more professional, and the appearance pretty bad..

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank MaCatalina2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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578 - 584 of 1,140 reviews

Reviewed 22 July 2014

Isn't it always the way? You give up on something, in our case Best Westerns in the U.S. and suddenly they come good. A very comfortable, clean, spacious and well furnished 'suite hotel' with equally good bathroom facilities, excellent wifi and good safe free underground parking. This hotel is very well situated for LAX Airport, to which it runs a shuttle bus, and most of the major car hire return sites. The downside of this is that things tend to be a bit noisy and it isn't in the most salubrious part of town. There's a good choice of the usual fast food outlets nearby but nothing any better and it possibly isn't a great area to go walking around too long after dark! In short a very decent hotel which, because we booked well in advance, offered very good value for money. A better breakfast and it would have made 'excellent'.

Room Tip: Probably try and avoid the front rooms because of pool, road and aircraft noise.
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  • Stayed: July 2014, travelled as a couple
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Thank MandM29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

Stayed here after a delayed late arrival to LA. It was the only place close by that actually had a room available. It was a good size room with a large jacuzzi separate from the bathroom. Since this was last minute and it was apparently the last vacancy the room was $250 (incl tax) for one night; supposing that is accurate. Complimentary continental breakfast the next morning. Swimming pool was on the second floor. Area of the pool was clean and so was the water. The stopper in the jacuzzi tub didn't seem to work to keep the water in, but there wasn't really much time to be too concerned with that for this stay. Lobby was clean and the staff was cordial and polite.

Room Tip: There were two separate flat screen televisions in the room. One in the side area where the jacuzzi...
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  • Stayed: July 2014, travelled on business
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Thank Shane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

I stay in this hotel for few time for business. Generally it is a very nice hotel but some of the staff need more training for customer service. I told the check out lady to email me a receipt and she said she will do. But I did not receive any. The check out lady did not smile. I feel not welcomed.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Best Western
Thank Huijun Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

I stayed at this hotel with my son for 4 days waiting for our flight to South Korea. The price was very reasonable and the quality was overall excellent for the price compared to other hotels in its class. One can walk across the street to Seven eleven, Waba Grill, El Pollo Loco, and Little Caesars. There is also a game stop. There is a pool and hot tub, and the rooms come with flat screen TV's with HDMI hook up. We plugged in our playstation without any problems. I recommend this location to everyone especially because of there wonderful staff, and of course the great breakfast that they provide.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Edward L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

room was clean and quiet. food was just ok. neighborhood was not the best but we have been in worse.we would stay at the same hotel if we are going to visit family down in l.a. again willbe staying at other best westerns in the near future.

  • Stayed: June 2014, travelled with family
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    • Sleep Quality
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Review collected in partnership with Best Western
Thank Pete P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

Very Good and very satisfied guest of Best Western Hotel. I will considered staying at any Best Western Hotel in the near future when I plan my next holiday next year. And will also considered recommending the hotel to all my friends back in Sydney Australia. Thank you R. Moryc - Sydney Australia

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Best Western
1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Suites Hotel

Address: 5005 W Century Blvd, Inglewood, CA 90304-1228 (Formerly BEST WESTERN PLUS Suites Hotel)
Phone Number:
Region: United States > California > Inglewood
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Inglewood
#3 Best Value Hotel in Inglewood
#4 Business Hotel in Inglewood
#4 Romantic Hotel in Inglewood
Price Range: £88 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Suites Hotel 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Recipient Of The 2012 Trip Advisor Certificate of Excellence Award ... more   less 
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Also Known As:
Best Western Los Angeles
Best Western Inglewood
Inglewood Best Western

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