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Wingate by Wyndham Los Angeles International Airport LAX
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Reviews (1,568)
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Reviewed 27 April 2014

Very good location. Minutes from Airport and they offer shuttle service too. We landed at 7.30 in the morning, got the rental car but could not check in until almost 3.30 PM. Rooms were clean and well appointed. Check in and check out was a snap. Breakfast was good. Overall good experience!

  • Stayed: April 2014, travelled with friends
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1  Thank Deepak G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WingatebyWyndhamlax, General Manager at Wingate by Wyndham Los Angeles International Airport LAX, responded to this reviewResponded 29 April 2014

Dear valuable wingate guest,
Thank you for your feedback. We are glad to hear that your stay at our hotel was enjoyable and up to your satisfaction. We appreciate your business and look forward to your stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014 via mobile

I love the location, and the way the rooms are set up, very comfortable place. I wasn't pleased with one if the front desk ladies, she is not a very people friendly person, you need to know how to talk to people when working in customer service. She was really rude to us when when had an issue with expedia , and was not very understanding. I like to feel welcomed and want to feel like u care and she clearly doesn't,
Anhjia really needs a customer service class on empathy and going above and beyond. Other than that it was great.

Stayed: April 2014
1  Thank mtaylor82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WingatebyWyndhamlax, General Manager at Wingate by Wyndham Los Angeles International Airport LAX, responded to this reviewResponded 27 April 2014

Dear Guest. Thank you for your feedback regarding your last stay with us. As a GM of Wingate LAX, I sincerely apologize that you had a bad customer service experience from us. We pursue best customer service to every Wingate guest, but we had failed this time. Please give us another opportunity to make it right on your next trip to LA. Please contact me directly before make a reservation thru the Expedia. I am 24 hours ready for my every single Wingate customers.
I am looking forward to see you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

We stayed the night before a very early flight out of LAX. As you would expect of a Wyndham property it was clean, modern and well appointed. But the thing that makes this Wingate stand out is the amazing customer service. It started with Will at the front desk and kept going all the way to the shuttle driver at 5:00 a.m.

When we are back in LA we will be back at the Wingate on La Cienega Blvd!

  • Stayed: April 2014, travelled as a couple
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1  Thank whiskmagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WingatebyWyndhamlax, General Manager at Wingate by Wyndham Los Angeles International Airport LAX, responded to this reviewResponded 27 April 2014

Dear guest,
Thank you for taking your valuable time to give us your kind words.
We are glad to hear that you are completely satisfied with your stay. We definitely know the meaning of "Hospitality" and love going above and beyond for all of our guests.
We look forward to see you soon.

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Reviewed 21 April 2014

LAX Location. The overview of the hotel was excellent as always. The staff members make you feel so welcome. Thanks for a great job.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Wingate by Wyndham
1  Thank Kimberly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WingatebyWyndhamlax, General Manager at Wingate by Wyndham Los Angeles International Airport LAX, responded to this reviewResponded 27 April 2014

We appreciate you taking your valuable time to give us your feedback. We are very pleased to hear that your stay at our hotel was up to your satisfaction. We thank you for your business and look forward to have you stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

I visited Wingate by Wyndham in los angeles by airport.

It was awesome!!!

price is very resonable

close to airport near by downtown.

and bed is very comfortable and clean.

I want to go there again with my family

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WingatebyWyndhamlax, General Manager at Wingate by Wyndham Los Angeles International Airport LAX, responded to this reviewResponded 27 April 2014

Thank you for taking your valuable time to give us the feedback. We appreciate your kind words and had pleasure taking care of you and your family.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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