Arrived Nov 15 and was told there would be no power from 10pm to 7am that night. No candles or flashlights. No rate discount. I asked front desk girl to call another unaffected Residence Inn, which she did. She confirmed a room nearby and hung up. I asked why she didn't hold the room or at least let me talk to them. She replied "we don't do that, but I am welcome to make my reservation using the computer in the lobby". Wow! Not the level of customer service I had come to expect from Marriott. We canceled our reservation and left.
- Official Description (provided by the hotel):
- Experience all the comforts of home when you stay at the Residence Inn Irvine John Wayne Airport-Orange County. Enjoy a prime location only 3 miles from John Wayne Airport and 9 miles from Newport Beach. This all-suite hotel in Orange County is also less than 10 minutes from South Coast Plaza, Fashion Island, and the Irvine Spectrum. Guests at the Residence Inn Irvine hotel are welcomed with thoughtful amenities including complimentary daily breakfast buffet, an on-site fitness center and complimentary WiFi. Join us at The Residence Inn Mix™, a fun and relaxing way to unwind, socialize and connect. Three nights a week our hotel features a different opportunity to socialize in our lobby or outdoor space. Inside our spacious, newly-renovated suites we provide you with all the conveniences of home. Curl up in our new king beds or make yourself a meal in the fully equipped kitchen. Separate living and sleeping areas give you plenty of room to entertain guests and pets are always welcome. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Ctrip TA, Expedia, Booking.com, Hotels.com, Ebookers and HotelQuickly so you can book your Residence Inn Irvine John Wayne Airport/Orange County reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn Irvine John Wayne Airport/Orange County Hotel Irvine
- Irvine Residence Inn
- Residence Inn Orange County
- Residence Inn Irvine John Wayne Airport/Orange County CA