We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Resonsive Froint Desk”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Embassy Suites by Hilton Irvine - Orange County Airport
Ranked #8 of 22 Hotels in Irvine
Certificate of Excellence
GreenLeadersBronze level
Reviewed 2 January 2014

I have to say that the hotel staff, especially the lady on duty at the front desk, on Dec. 26 are attentive, fast-responsive and appropriately addressed to my complaint of the hotel room that my wife and I stayed. I look forward to staying in your hotel during my next visit to Irvine. Thank you for taking care of us!

Room Tip: Take to the front desk if you have a question about your room. They are truly doing what they promis...
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Will Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this reviewResponded 16 January 2014

Dear Ankenyhamster – thank you for your recent stay and taking the time to share your experience. I’m glad to hear our staff was responsive and able to “make it right” during your stay. We look forward to welcoming you back to the Hotel.

Best regards, Ken
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,189)
There are newer reviews for Embassy Suites by Hilton Irvine - Orange County Airport
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

847 - 853 of 1,189 reviews

Reviewed 1 January 2014

The AC did not work and the room was hot. Its not possible to open a window so we had to sleep in a hot room. The toilet stopped flushing but the water in the tank ran and ran making it loud in the room. The breakfast was good and the room was clean. If it wasn't for the AC and toilet that we did report to management then the rating would have been much higher.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Ivan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this reviewResponded 16 January 2014

Dear Ivan – Thank you for your recent stay. I’m glad to hear that you enjoyed our complimentary breakfast and I do apologize about the air/heat issues you experienced on your stay. Please be assured that our engineering department will take all measures to correct any malfunctioning equipment. We hope to have you back for an improved experience next time you are in the area.

Best regards, Ken
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2013 via mobile

The hotel is very centrally located, near a lot of stores, restaurants, freeway and specially near a lot of office buildings and company's headquarters.

The room was nice and spacious (the embassy suite standard) very clean and everything felt new.
I checked in later in the evening and the front desk person was a little unprofessional for my taste. Breakfast was great as usual (one of the reason I always try to stay at embassy suites) just be aware that they stop serving breakfast earlier Monday-Friday.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank xsv_66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this reviewResponded 30 December 2013

Dear Castro_boom. Thank you for taking the time to review your last stay with us at the Embassy Suites Irvine. Not sure if the August date posting is a glitch but we're glad you were with us in 2013 and hope to see you back again in the New Year. You are correct that our complimentary breakfast hours do run 6am - 9am Monday through Friday and 7am - 10:30am on weekends and major holidays. We want to make sure we're there for thos early risers midweek and let people sleep in a little later on the weekends.

Best regards, Ken
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2013

My husband and I brought our 2 grandchildren down this past weekend and had a great time.
The hotel is lovely and very clean. Everyone working there was nice and had a smile. Perris
(Not sure of the spelling) at the front desk was wonderful. He was helpful, professional
and made us feel so welcome. A+ for him. The breakfast was delicious, and everything
was very fresh. The water pressure in the shower needs some adjusting, and also the a/c.
The room was very warm and could not cool it down.
The location was great, close to everything. I will be coming back and soon.

Room Tip: We had a wonderful corner suite with a great view all the rooms. Loved watching the airplanes la...
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JudyLLosAngeles_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this reviewResponded 27 December 2013

Dear Judy - Thank you for your recent stay and for bringing the grandkids. We're glad you liked the view and our breakfast. We hope to see you back at the Hotel soon.

Best regards, Ken
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2013

This hotel is very good, with well decorated public spaces and nicely appointed rooms. I enjoyed my stay very much, with the exception of the shower. It was a dribble. Take it for what it is… a very nice stay with a bad shower. This will need some attention from management, but won't prevent me from staying here again.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Rick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this reviewResponded 23 December 2013

Dear Richard - Thank you for your recent stay and taken time to share your experience. Thank you for the kind comments regarding the Hotel and based on your SALT survey to Hilton I've shared your comments with our engineering staff to look at that specific room. We will certainly look at the hardware in that suite to make sure there's not a mechanical problem. Thank you for your loyalty and we hope to see you back at the Hotel soon.

Best regards, Ken
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2013

I had a wonderful stay at the Embassy Suites hotel in Irvine, CA. The hotel was very clean and the hotel staff very courteous and accomodating. There were sufficient accomodations in the hotel so I did not have to leave for meals and/or entertainment. Most importantly, I was able to rest well and that made a world of difference with the work I was performing while in CA.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this reviewResponded 20 December 2013

Dear Michael - Thank you for your recent stay and taking the time to share your experience. I'm so happy to hear that you had a great stay and the staff meet your expectations. We're hoping to see you back at the Embassy Suites Irvine on your next trip to Orange County.

Best regards, Ken
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

Great Hotel, Professional Staff, Beautiful Comfortable Clean Rooms and Decor!
ONE REASON I'm taking the time to write this review is because of the staff and ONE STAFF PERSON in particular stood out from the rest, Aaron, the Omelette Chef! Aaron exhibits a level of customer service, pride in his work and sheer pleasantness that is rare especially early in the morning! He was always cheerful and friendly every morning. I witnessed him do his best to please a most unpleasant guest, with a smile. Great Job, Aaron! I'll be back!

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Donna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesIrvine, Director of Sales at Embassy Suites by Hilton Irvine - Orange County Airport, responded to this reviewResponded 13 December 2013

Dear Donna. So glad to hear about your great experience and thank you for recognizing our team members. Hoping we'll be seeing you back at the Embassy Suites Irvine for another week of great breakfast meals to start the day.

Best regards, Ken
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Irvine hotels
0.2 mi away
Wyndham Irvine-Orange County Airport
0.2 mi away
Hilton Garden Inn Irvine / Orange County Airport
0.7 mi away
Hotel Irvine
Hotel Irvine
#7 of 22 in Irvine
572 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Homewood Suites by Hilton Irvine John Wayne Airport
0.4 mi away
Irvine Marriott
Irvine Marriott
#10 of 22 in Irvine
558 reviews
0.9 mi away
Hilton Irvine/Orange County Airport
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Irvine - Orange County Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Irvine - Orange County Airport

Address: 2120 Main St, Irvine, CA 92614-6219
Phone Number:
Region: United States > California > Orange County > Irvine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Irvine
#5 Green Hotel in Irvine
#5 Business Hotel in Irvine
Price Range: £100 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Irvine - Orange County Airport 3.5*
Number of rooms: 293
Official Description (provided by the hotel):
The Embassy Suites Irvine is for today's traveler, who expects a hotel where modern meets convenience and guests are like family. Our hotel family promises to make you feel at home with thoughtful, caring and genuine hospitality for an unparalleled experience. *$12 million makeover of all guest suites and public areas in 2016 *Spacious Two-Room Suites and a limited number of Guest Studios *Suites feature wet bar with mini-fridge, microwave and coffee maker *Complimentary full buffet and cooked-to-order breakfast *Two hour evening Social with host-bar and light snacks *Vibrante SoCal Kitchen & Bar available for lunch and dinner *Full service Starbucks Coffee Store located in the main lobby *Close to Disneyland, Anaheim Convention Center and UC Irvine *Courtesy shuttle for John Wayne/Orange County Airport ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels Direct, Expedia, Travel Republic (UK), Ebookers, Evoline ltd, Cancelon, HotelQuickly, 5viajes2012 S.L. and getaroom.com so you can book your Embassy Suites by Hilton Irvine - Orange County Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Irvine
Irvine Embassy Suites
Embassy Suites By Hilton Irvine - Orange County Airport CA

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing