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“We enjoyed out stay and would come back” 4 of 5 bubbles
Review of Hilton Irvine/Orange County Airport

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Hilton Irvine/Orange County Airport
Ranked #8 of 21 Hotels in Irvine
GreenLeadersSilver level
Raleigh, North Carolina
Level Contributor
206 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“We enjoyed out stay and would come back”
4 of 5 bubbles Reviewed 29 December 2011

Traveling for business. Check in was prompt and were quickly sent on our way. Minimal wait time through this process. Front desk associates were polite and always greeted by name.

Comfortable and well designed room. Good view as well. The bed provided a good nights sleep, so no complaints here. Bath was well stocked and immediate hot water. Nice desk work area as well. Elevators quickly move you from floor to floor.

Lots of restaurants in walking distance. Parking was a bit interesting as the self park lot was full. We got luck and found a spot fairly close, so the walk wasn't too bad. On-site eating facilities, but did not utilize them.

Good price for a good night stay. If in the area again I would stay here.

  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GLMS-NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danno4847, General Manager at Hilton Irvine/Orange County Airport, responded to this review, 3 January 2012
Thank you very much for sharing your experience at the Hilton Irvine with Trip Advisor. Our staff takes great pride in providing a memorable experience to all of our guests. The Hilton Irvine offers a premier location located just across from the Newly Expanded John Wayne Airport.

We look forward to once again having you as our guests at the Hilton Irvine/Orange County Airport.

Thank you for being our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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913 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Newport Beach, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 December 2011

This property was clean, comfortable, quiet (aside from the airport - but that is not the hotel's fault), and welcoming. If you need a hotel next to the airport, you can't beat this location. It is literally across the street. The property does have a shuttle, but it would take you just under 15 minutes to walk from your room to the ticket counter. Valet parking was excellent and the front desk was friendly and polite.

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  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ResidentTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danno4847, General Manager at Hilton Irvine/Orange County Airport, responded to this review, 13 December 2011
Thank you for sharing your experience from the Hilton Irvine on Trip Advisor. We take great pride and expend considerable effort to ensure we are providing the best possible experience for our guests. As well, thank you for recognizing the hotel's great location across from John Wayne Airport and our clean, comfortable rooms. Our housekeeping staff does a great job!

We thank you for being our guest and look forward to welcoming you once again to the Hilton Irvine/Orange County Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 7 November 2011

Stayed here while in town for a wedding and found the stay overall satisfactory. Despite the great deal I got on Hotwire ($60-something/night), given the other options in town, wouldn't stay here again because of the little add-on fees(pay-wifi, parking fees). I stayed recently at the Residence Inn nearby, much preferred that, and kept comparing the Hilton to it!

The Hilton came up as a 4-star hotel in Hotwire but I would call it more a 3 to 3.5 star establishment.

PROS:
- efficient, friendly staff, quick check-in
- large, nice pool with whirlpool (didn't get to use it, unfortunately)
- free boarding pass printing at the business center
- comfy-looking bar area. Folks were sitting enjoying evening wine/cocktails, and it looked like a nice spot to unwind.
- comfortable beds
- nice-looking lobby and the rooms were renovated not too long ago (don't get scared by the horrible 80s exterior!)
- I stayed during daylight savings & the staff left a note about the time change & set my hotel clock forward for me! Thought that was a nice touch.

CONS:
- not-free wifi
- $16/day parking fee
- as others mentioned, would have to walk through the bar area to get to the pool which is awkward
- no fridge in the room (although they offer it for a $5/day fee or if you get an executive suite)
- tiny bathroom (the hubby and I definitely kept bumping into each other while trying to use the bathroom at the same time)
- The conference/wedding facilities aren't set apart from the main hotel. When I checked in, both a wedding & multiple conferences were taking place, which meant I had trouble getting a parking spot and had to walk through a crowd of wedding guests to get to the back parking lot
- My room was on the airport side, but to be honest, the noise didn't really bother me. Other reviewers mentioned the airport doesn't operate past 10pm. It wasn't a huge "con".

All in all, the optional little extra fees got to me. I hate feeling nickel-and-dimed, and I'd rather go someplace else that has the basics included.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank J K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danno4847, General Manager at Hilton Irvine/Orange County Airport, responded to this review, 2 December 2011
Thank you for your feedback regarding your most recent stay at the Hilton Irvine.

The Hilton Irvine prides itself on providing a memorable experience for our guests. We are sorry to hear the extra fees we charge were not a highlight of your stay. The Hilton Irvine has a unique location directly across from John Wayne Airport, which has made it necessary to charge for parking due to the high demand for parking in the area. As well, we do offer complimentary internet for our esteemed Hilton HHonors Gold & Diamond guests. On a positive note, we are happy to hear the service you received from our staff was exceptional and you were able to take advantage of a spectacular deal on Hotwire which provided a great rate.

Thank you for sharing your experience on Trip Advisor and for being our guest. We hope to once again welcome you back to the Hilton Irvine in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gansevoort, New York
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 1 November 2011

Here for a short stay on a business trip to the area and found the hotel to be very conveniently located to both the airport and the business I was visiting. I'm also a Hilton Honors member so Hilton hotels are usually my first choice. This one was very nice with a spacious comfortable suite and an excellent bar and restaurant downstairs. My only gripe at all was with the $16/day parking fee which I understand is common in this area but not typical of most Hilton Hotels around the country.

  • Stayed December 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bryan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danno4847, General Manager at Hilton Irvine/Orange County Airport, responded to this review, 17 November 2011
Thank you for recognizing the Hilton Irvine for its ideal location which showcases its close proximity to John Wayne Airport in Orange County. We are happy to hear you enjoyed your stay. As you mention, most hotels in the airport area do charge for parking due to the high demand for parking.

We look forward to welcoming you back to the Hilton Irvine in the future.

Thank you for being our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Channel Islands National Park, California
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 31 October 2011

Checked in around 11:30pm and check in was fast and efficient. The man working the desk was great. Hopefully management reads this and knows how well of a job he's doing. He was an older black man, maybe mid to late 30's. Talked to him and found out he was working the overnight shift. With no one around -- he did everything by the book. Very accommodating and professional. All this with no upper management around -- was a pleasure meeting him.

The room was clean and quiet. The A/C was a little noisy, but we were tired and passed right out.

The restaurant looked good, but did not have a chance to try it out.

This was our second time here and we're looking at a third in the near future. Great place for an airport hotel.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bballtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danno4847, General Manager at Hilton Irvine/Orange County Airport, responded to this review, 4 November 2011
Thank you for sharing your experience on Trip Advisor regarding your recent stay at the Hilton Irvine. The Hilton Irvine offers a great location, great rooms, and personalized service. We thank you for recognizing our staff's efforts and our comfortable beds.

We look forward to serving you again in the future.

Thank you for being our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 29 October 2011

The Hilton Irvine/Orange County Airport is a very nice business hotel, extremely convenient to John Wayne Airport (right across the street). As an HHonors Diamond member, I got a room on the executive floor. It was a small room, but very nicely furnished with a very comfortable bed, large flat screen TV, a chair and a desk. There is a tiny balcony, however the patio style window/door only opens 4" "for my safety" - since there is a railing about 4' high (the same height as the one at the Embassy Suites in Santa Ana where you can actually open the door) I think I could manage to stay safe even if it opened all the way. The room also had a small refrigerator which was a nice touch. As a diamond, I was offered a drink coupon (a little stingy!) and 1 breakfast (per night) or 1,000 hhonors points. Apparently no Executive Lounge. The staff was friendly enough. They charge for parking - $16 for self and $21 for valet but that's pretty standard for full service hotels around John Wayne Airport and clearly noted when you make a reservation. Bathroom is decent size and nice amenities. The bar/restaurant is nice but food selections are limited. It's not really a full service restaurant. Overall it's an average Hilton full service hotel and I wouldn't mind staying here again.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FJSjr2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danno4847, General Manager at Hilton Irvine/Orange County Airport, responded to this review, 4 November 2011
Thank you for your feedback regarding your recent stay. The Hilton Irvine's location is second to none when looking to fly in or out of John Wayne Airport. As a note, we are working on a new balcony solution which will be less obtrusive. Again, thank you for your important comments.

We look forward to welcoming you back to the Hilton Irvine in the future. Thank you for being our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 13 October 2011

I travel to Irvine regularly and always try to stay here. It's proximity to the airport can't be beat. It has been renovated recently so the rooms are excellent as are the bar and dining area. The service is usually good. All of the amenities you need are available.

I recommend this for business. If you are in town for personal reasons, I would recommend a place with a bit more character (of course, this is the OC, so character is hard to come by).

  • Stayed October 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank onobed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danno4847, General Manager at Hilton Irvine/Orange County Airport, responded to this review, 16 October 2011
Thank you for recognizing the Hilton Irvine for its ideal location which showcases its close proximity to John Wayne Airport in Orange County. We are happy to hear you enjoyed your stay and are proud of our staff for providing a positive service experience during your visit. Our housekeeping staff does an exceptional job and take great pride and care in their work.

We look forward to welcoming you back to the Hilton Irvine in the future.


Thank you for being our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Irvine/Orange County Airport

Property: Hilton Irvine/Orange County Airport
Address: 18800 Macarthur Blvd, Irvine, CA 92612-1410
Phone Number:
Region: United States > California > Orange County > Irvine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Irvine
#4 Family Hotel in Irvine
#6 Business Hotel in Irvine
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Irvine/Orange County Airport 3.5*
Number of rooms: 289
Official Description (provided by the hotel):
The Hilton Irvine/Orange County Airport is centrally located in the heart of Orange County and located near many attractions, shopping centers, and restaurants.Use the complimentary shuttle from Orange County John Wayne Airport. We provide a comfortable setting for any event and welcome the opportunity to welcome your family or group. Equipped with outdoor pool, fitness center, Aura Bar and Grill, this Irvine hotel offers luxury accomodations and expert service for your leisure or corporate stay. ... more   less 
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Also Known As:
Hilton Irvine/Orange County Airport Hotel Irvine
Hilton Hotel Irvine
Irvine Hilton
Hilton Irvine/Orange County Airport CA

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