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“Very comfortable for longer stays” 4 of 5 bubbles
Review of Candlewood Suites Orange County, Irvine Spectrum

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Candlewood Suites Orange County, Irvine Spectrum
Ranked #16 of 21 Hotels in Irvine
High Wycombe, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very comfortable for longer stays”
4 of 5 bubbles Reviewed 5 September 2013

Hotel that makes extended stays comfortable. I have been staying here for more than 2 weeks in a Queen bed studio

Pros:
1. Very close to the Irvine Spectrum Center and the offices around this area.
2. I have stayed in other Candlewood suites and the level of service from the staff here is better.
3. Cost effective pricing and they have good corporate rates for long stays
4. Complimentary washer and dryer use
5. Hotel seems to have been recently refurbished so it does not appear dated
6. Kitchen with stove, microwave, utensils - something that is very important to me on extended stays as I do not like to eat out every day
7. Irvine city Shuttle service (Route D) stop is just a couple of minutes away and has regular service during working hours
8. Average gym, but good enough when you are on the move

Cons
1. No restaurant, or breakfast but that is standard across all Candlewood suites
2. Finding the hotel the first time might be difficult, so remember to enter the campus of Hoag Irvine hospital and turn right. Even with a GPS you might be lost for a bit.

My colleagues who have stayed in other hotels like Extended Stay America and La Quinta in Irvine have recommended this place. I would definitely want to stay here again

Room Tip: Higher floors and on the other side of the entrance should offer more privacy
See more room tips
  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Brijesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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78 reviews from our community

Traveller rating
    19
    18
    27
    8
    6
See reviews for
11
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37
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
California
Level Contributor
126 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 3 August 2013

Shared a suite with two others. The room was clean and neat and the staff friendly. The hotel is not near any restaurants or shopping however although there is an Albertson's supermarket a couple miles away. The hotel has an arrangement with LABites.com for food delivery from a variety of local restaurants. We tried Yard House and it was OK but as expected, the food was not really hot when it arrived. The pull out couch is not a bed you'd want to be in more than two or three nights.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chat89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Orange County, Irvine Spectrum, responded to this review, 20 August 2013
Dear chat89,

Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
50 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 26 June 2013

I had stayed in a Candlewood Suites in Chicago a few years back and was not impressed but this one rivals some of the best hotels I have stayed in. You have no need to look any further as this place is it. Superb staff and superb rooms. There's no gratis hot breakfast but they do have food available for purchase. WiFi worked great and room had a huge work area. This Hotel earned their excellent rating from me!!

  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RobGeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 31 May 2013 via mobile

This is my second time here and I love the new lobby/check in area! Updated and refreshing! The staff was great as they were last time. I will definitely stay again in the future when in the area for business.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jaymat86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 11 March 2013

I have stayed in this hotel 2 times. I like their very quite and safe environment. Their staff are also very nice and warm heart. The room is clean and the equipment in kitchen is good enough. I also can borrow DVD for my night time. I for sure will live there again.

  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Katherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irvine, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 February 2013

I have stayed in this extended stay when I relocated to Irvine . value for money.clean rooms and good extended stay . dont expect great customer service ..its just average..safe area and value for the money.

  • Stayed August 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sreevalsan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Temecula, California
Level Contributor
121 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
2 of 5 bubbles Reviewed 15 September 2012

After enjoying a wonder Rascal Flatts concert at the Verizon Ampitheater in Irvine my wife and I didn't want to drive all the back to Temecula so we decided to stay at Candlewood Suites on Sand Canyon Ave. I had stayed there before a couple of years ago and things were fine. It's a completely different story now. I travel a lot and have seen it all so I normally have a Q&A protocol when I call to reserve a hotel room. Problem was I didn't follow my protocol this time and got burned. Don't let this happen to you. Red Flag #1. I called directly to the front desk to book the room and was immediately transferred to a 1-800 number. Next, I forgot to ask whether the hotel was undergoing any renovations.

By request, I was reserved a room with a king-sized bed for $84. Red flag #2: We arrived, checked in and immediately upon walking down the hallway to our room we could see that their were hundreds of one inch holes drilled at the bottom of the walls, carpet siding at the base of walls had been removed, large air dryers were on and there was "that smell" of water damage or who knows what. There was obviously some type of renovation going on. It was also clear from my last visit that things had changed at this hotel. It appeared a bit run-down.

Red flag #3: Upon entering our room we found a queen instead of the king bed we reserved. By then it was so late in the evening we just went to sleep without complaining. However, the "bait & switch" routine was clear. Further, an ethical front desk clerk should inform you that their hotel is undergoing renovations - or may have had water damage, mold issues or whatever.

Summary: I would avoid the Candlewood Suites Hotel if I could. There is a LaQuinta Hotel just up the road with a couple of restaurants next door right at the 405. Better choice.

Tip #1 - Always ask before you reserve a room in any hotel if they are doing any renovations.
If they are, you can easily negotiate a discount for your room; or decide not to stay there.

Tip #2 - Always confirm with the front desk your accomodations before you hand over your $$.
This is especially the case if you are sent to a 1-800 ph# to make your reservation.

Tip #3 - If you are not satisfied with the hotel or room, get your money back and leave; or
negotiate a discounted room rate the following day.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank DrRon1854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Orange County, Irvine Spectrum, responded to this review, 9 October 2012
Dear DrRon1854,

First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to Irvine.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Orange County, Irvine Spectrum

Property: Candlewood Suites Orange County, Irvine Spectrum
Address: 16150 Sand Canyon Ave, Irvine, CA 92618-3715
Phone Number:
Region: United States > California > Orange County > Irvine
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #16 of 21 Hotels in Irvine
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Candlewood Suites Orange County, Irvine Spectrum 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Candlewood Suites Orange County Irvine/Spectrum Hotel is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voicemail, free local calls, free high speed Internet access and two separate phone lines. Borrow your favorite movie or music from the hotel library and enjoy in your room from the comfort of your recliner. Hungry? Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. Work off some stress in our 24-hour fitness center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We re a pet friendly hotel too (fees apply). We are conveniently located off of the 405 or 5 Freeway in Orange County, and just minutes from the John Wayne Airport. The Spectrum Entertainment Center is minutes away where you will find fabulous bars and restaurants as well as a 21 Stadium Theater, a comedy club and a variety of stores for shopping. Orange County is home to some of the most beautiful beaches in Southern California, including Huntington and Newport Beaches. We are also an easy day trip to the sites of Los Angeles and San Diego. ... more   less 
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Also Known As:
Candlewood Suites Orange County, Irvine Spectrum Hotel Irvine
Candlewood Suites Irvine
Candlewood Irvine
Irvine Candlewood Suites
Candlewood Suites Orange County, Irvine Spectrum CA

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