I stayed at the Atrium for the first time, last week. The hotel was chosen by locals for me, as I was completely unfamiliar with it.
The hotel grounds, and the lobby, are quite attractive. The lobby makes excellent use of mirrors and plants to appear larger and restful. In addition to the main lobby, a secondary lounge area is available (turn left after passing the front desk, then immediately on your right).
Cool water, with lemon, is available in the entryway.
Guests on wheeled devices should think twice. Many floor areas are flagstones that can be difficult to traverse. Many (most?) guest rooms are a difficult journey from the lobby for wheels.
The front desk was a mixture ... one clerk quickly helpful, one a bit interested in the ladies. Another time, it took forever for a single person to be checked in: the clerk had to have help on everything. However, everyone at the front desk was friendly.
The hotel is a set of about six 2 or 3 story buildings, arranged in a rectangle, with a pool and bar area in the middle. My room was in the far back ... necessitating walking through several buildings (and about 4 or 5 doors) or walking through the pool area (still 4 doors, plus smokers around the pool).
The room key is fairly modern, incorporating a "smart card" chip. It opened my door about 80% of the time I inserted it (about average for card-based hotel locks for me).
(Nicer than the very easily hackable door lock many other hotels use!)
My room was pleasant, and clean. The bed was firm. The A/C was a bit loud, and the thermostat was an old analog one. After some time, I got the room to a reasonably cool temperature. My room was on the ground floor, and the blackout curtains worked fine.
IIRC, the wide-screen TV was "dumb", with no access to hotel features (but I'm not completely sure.)
Room lighting was sub-par. There were four or five lights, all with puny compact fluorescent bulbs. I gave up trying to read a book, and read using a Kindle instead.
Like many hotels, the bedding was no longer a traditional sheet, blanket, and coverlet. Instead, the blanket/coverlet is combined, reducing your cooling/heating choices. No spare blanket was in the closet.
There was no refrigerator (or microwave), but there was (IIRC) a small coffee maker.
(Unlike most hotels I've stayed at, I didn't attempt to get a microwave ... I did use the ice machine, and it produced a good quantity of ice quickly.)
The shower had an adequate water flow (and good heat), but it was controlled with difficult to use handles that should be replaced. After the first shower, it took quite a strong grip to get the water turned off enough to stop the faucet from dripping.
The hotel's restaurant is at the front. The waiter I interacted with (who's name I've forgotten, sorry... M.....n?) was friendly and helpful. The food choice for the buffet ($19) was quite limited.
My cost (Tues and Wed nights) was $138 per night, taxes included.
I didn't check on site, but was told ahead of time that the following fees could apply:
Self parking fee: USD 12 per day (in/out privileges)
Valet parking fee: USD 14 per day (in/out privileges)
Refrigerator fee: USD 10 per night
In-room microwave fee: USD 10 per night
The housekeeping staff I interacted with were friendly and helpful.
The location is great ... across the street from John Wayne airport.
The hotel lacks a gift / sundry shop, but the gas station next door has a good mini-mart (similar to a 7-11) in it, and is easy to access (and open 24 hours).
- Official Description (provided by the hotel):
- Resort style. Tropical Atrium lobby area. Lots of gardens and flowers. Low rise hotel centers around a tropical garden courtyard and pool area. ... more less
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- Also Known As:
- Atrium Hotel Irvine
- Atrium Hotel At Orange County Airport Irvine, CA