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“Solid Hotel”

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Wyndham Irvine-Orange County Airport
Ranked #5 of 22 Hotels in Irvine
Certificate of Excellence
GreenLeadersSilver level
Irvine
1 review
“Solid Hotel”
Reviewed 4 March 2014

Stayed here for the Surf City Marathon. Booking under the group rate was a bit of a hassle but the race weekend services were awesome. Goodie bag when we checked in, shuttle was on time and dropped us off very close to the start. Hotel itself was clean, quiet, and updated. I would stay again.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Rebecca H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WyndhamIrvine, General Manager at Wyndham Irvine-Orange County Airport, responded to this review, 12 March 2014
Dear Rebecca H,

Thank you for staying with us and for taking the time to provide us with your feedback. I am very happy to hear that you enjoyed your experience with us and that you would stay at our hotel again. We look forward to working with the Surf City Marathon again next year so we hope to see you then, if not sooner.

Best Regards,

Justin Gammon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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935 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Jackson, Michigan
1 review
Reviewed 4 March 2014

The staff made us feel like we were to blame for the smoke filled rooms and the barking dog in the room next to us. We were given keys to rooms that were already occupied. Not a safe place. My husband came late and asked for a room key and they just gave it to him. No notice from me that I had someone coming. Canceled for next week and went someplace else.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Susie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WyndhamIrvine, General Manager at Wyndham Irvine-Orange County Airport, responded to this review, 12 March 2014
Dear Susie S,

I want to apologize for your experience at our hotel. I have shared your feedback with my team and we will take advantage of you review by using it as an opportunity to improve. I hope you will reconsider and try our hotel again in the future.

Best Regards,

Justin Gammon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 March 2014

So same problems as before even with remodeled rooms. Doors are very very loud when closing and huge gap under doors, when I say huge I mean in some 2" most around 1". Remodeled rooms are excellent and very cozy new beds are very comfy. And restaurant is great and good food selection.

Room Tip: Nice and comfy
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rickywadkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WyndhamIrvine, General Manager at Wyndham Irvine-Orange County Airport, responded to this review, 12 March 2014
Dear Riackywadkins,

Thank you for staying with us again and for taking the time to share your experience. I appreciate you bringing the concern of the doors up to us again. I have walked a number of the floors looking for the large gaps that you’ve mentioned. We have found a couple doors that did require some attention in this area. We will continue to check every room with the intent to eliminate any excessive gaps below the doors. Again, thank you for bringing this to our attention.

Best Regards,

Justin Gammon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 March 2014

My first stay since the renovation and Wyndham takeover. Rooms were nice and comfortable. Front desk staff not too familiar about the distance their courtesy bus service can travel. Resulted in my being half an hour late for a crucial business appointment. (Getting a cab was ridiculous; over half an hour wait, no fault of the hotel) The $40.00 cab fare was graciously refunded by the "General Manager" along with his apologies. I would return for another stay.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WyndhamIrvine, General Manager at Wyndham Irvine-Orange County Airport, responded to this review, 12 March 2014
Dear Stephen K,

Thank you for staying with us and for your review. I was happy to hear that you would return to stay with us again. I do apologize for any confusion of inconvenience you experienced regarding our shuttle. The shuttle is limited to a three-mile distance from the hotel I will make sure my entire team is aware of the shuttle limitations. I hope that we get the opportunity to welcome you back in the near future.

Best Regards,

Justin Gammon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Irvine-Orange County Airport

Property: Wyndham Irvine-Orange County Airport
Address: 17941 Von Karman Ave, Irvine, CA 92614-6253 (Formerly Crowne Plaza)
Phone Number:
Region: United States > California > Orange County > Irvine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Irvine
#2 Green Hotel in Irvine
#2 Best Value Hotel in Irvine
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Wyndham Irvine-Orange County Airport 3.5*
Number of rooms: 335
Official Description (provided by the hotel):
Located in the heart of Orange County California and a short drive from the John Wayne Airport, the Wyndham Irvine - Orange County Airport hotel is an ideal destination for business and leisure travelers alike. Guests in town for business will enjoy the hotel’s close proximity to several local corporate headquarters, while those getting away from it all are sure to enjoy the abundance of local beaches, shopping and dining. ... more   less 
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Also Known As:
Crowne Plaza Irvine - Orange County Airport Hotel Irvine
Irvine Crowne Plaza
Wyndham Irvine-Orange County Airport CA

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