Even with lowered expectations, this was a bad experience. I checked in on a Wed night, and found a black T-shirt on the floor in the corner of the closet. Rosa's name was on the card saying who cleaned my room. I called the front desk to let them know. I was offered a change of room, but declined, as long as the t-shirt would be removed the following day. Disappointed, I decided to draw a bath....but found soap residue and hairs in the bathtub! This time, I did accept a different room....also cleaned by Rosa (I checked the card). This room looked clean, except for the gum wrapper on the carpet near the entrance to the bathroom....in plain sight.....you can see it from the doorway, for Pete's sake. I didn't say anything and lo and behold, it was there the next evening as well.
I hate writing negative reviews, so here are the good things about the hotel....the bed was comfortable, the towels were nice, the coffee at the breakfast buffet was nice and strong.
I didn't care for the older appliances, the location (next to a railroad track) and the strange elevator setup at the back of the hotel...but in this respect, maybe I am a little spoiled.
I would have given this an Average or maybe even a Very Good score if it weren't for Rosa.
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- Also Known As:
- La Quinta Irvine Spectrum Hotel Irvine
- Irvine La Quinta
- La Quinta Inn & Suites Irvine Spectrum Orange County, CA