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Jackson Rancheria Casino Resort
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Reviews (176)
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109 - 114 of 176 reviews
Reviewed 23 December 2013

We have never stayed at an Indian Casino Hotel before but came to see Paul Revere and the Raiders, awesome show as always. The grounds were beautiful, the staff so friendly and helpful. The rooms I thought were very nice, they are HUGE, have a fridge, coffee maker, bottled water and very clean. Walking through the hall the floors did sound a little creeky so glad we were on the top floor. The casino is a casino so it is smokey as someone mentioned but what casino isn't? I did like that they do not serve alcohol in the Casino, instead they have complimentary soda,water and smoothies, YUM! We ate at the food court and the buffet, they were good but nothing standout. The concert was handled so well, lots of security and very well organized, the only draw back was no assigned seating, I prefer to choose and book a particular seat. The over all experience was great and I love the antique shopping in the surrounding area.

  • Stayed: December 2013, travelled as a couple
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1  Thank Where-We-Goin-Now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2013

Jackson Rancheria is an old casino. The hotel rooms have antiquated looking tables and chairs. Old but very sturdy. I wouldn't mind having some of their bedside tables. It's not as modern as those you would find in Vegas for example, but I like the look of it. The staff are extremely friendly, cheery, and helpful. They remodeled everything a few years ago. It used to be very smoky and dark in the casino and the hotel rooms smelled like ashtrays, but it's much improved and there are several new places to eat at.

I usually stay during the weekends when it's busy. Lots of parking in the four level garage and they offer valet parking too. If gambling is not your goal, they have monthly concerts I believe and there is a pool you can use or just relax by. The hotel also has a weight room, business center, even a small gaming room for the kids. It's probably quiet during the week, so if you want to get away from the city noise, it's a good place to be at.

  • Stayed: November 2013, travelled with family
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1  Thank Milicent T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

We decided to go with friends to the buffet last week. We had to walk all the way through the horribly smoke-filled casino to get to the buffet, which was relatively smoke free. The six of us were appalled by the awful food; a brisket that was so heavily smoked it seemed perfumed, (maybe it had been exposed to the casino air), mac n cheese that stuck to the spoon when you tried to put it on your plate; a very watery pasta w/broccoli dish, and a salad bar that had just a few ingredients. We all decided it was the worst buffet we'd ever had, and wouldn't ever go back. Then we had to make our way back to the entrance thru the unbreathable air. It was very cold outside, but hey, it was FRESH, smoke-free air, thank god. We had to wait almost a half an hour for our car. Not a good experience, and certainly one I would never recommend. Live and learn.... Oh, the waitress was funny, witty and good.

  • Stayed: November 2013, travelled with friends
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5  Thank CaroleinVolcano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this reviewResponded 13 December 2013

Thank you for taking the time to reach out to us about your experience at the Rancheria Buffet. We have addressed the items you were dissatisfied with, with our chef. This invaluable feedback gives us an opportunity to improve the quality we expect out of all our restaurants. Our hope is that you will give us another try. I'm not sure which day you dined but our be weekend buffets have had a great response from our guests.
On Fridays we have our Fishermans Whar Buffet from 4pm - 11 pm we serve Dungeness and Snow crab, lobster claws, fresh fish, oysters, Prime Rib, cioppino, clam chowder and much more.
On Saturdays we have our Steak Lovers buffet from 4pm - 11 we feature at least three types of steak including Prime Rib and N. Y. Steak Diane as well as Dungeness Crab and a baked potato bar.

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Reviewed 18 October 2013

hey I even met an employee there from Nova Scotia I belive his family was from martock area. Ilso hear ther is a historic site that they are working on. Add it to your destination when there. buffett was enormous enough to cover any price range. the food courts offered a great variety, however IM yet to try the indian taco and burrito.

Room Tip: check out new accomidations
  • Stayed: November 2012, travelled solo
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1  Thank lawrence p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

we went to Jackson Rancheria for the first time during an overnight stay in Sutter Creek, We were very, very surprised by how big the grounds, casino, hotel are, we had no idea how huge this place is, and the road up to the casino, is beautiful in itself. Every single staff member we came into contact with, was extremely friendly and helpful, We liked getting a cash prize to start our member cards with, the smoke was reasonable for that many people, and everywhere we went was very clean. We appreciated the Bar in the center of the casino, with all Free Drinks ( soda, water, coffee). We were surprised but pleased there is no alchohol served on the premises actually. Everyone is on their best behavior! We ate in the Buffet, and had the most happy & friendly server, we enjoyed visiting with her alot. We enjoyed playing Video Poker, Slot machines and couple rounds of Roulette. It was easy to park, and go down elevator to casino, Went into the gift shop, overall had a great time, we will be back!!

  • Stayed: October 2013, travelled as a couple
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2  Thank Sandy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this reviewResponded 19 October 2013

Thank you for taking the time to write your review and we appreciate the kind words. We take pride in our property and we’re glad it shows.
See you soon!

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