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Holiday Inn Express Hotel & Suites Jackson
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Reviews (96)
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All reviewsfront deskplace to staybreakfast barfree breakfastmini fridgewould definitely stay here againsized roomand flat screen tvbagelsbed was comfortablesmall towncoffee makerhiefixtures
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75 - 80 of 96 reviews
Reviewed 3 January 2012

We always stay here when we ride our Harleys to Jackson. Very nice service. Clean rooms, soft beds. Love it!

  • Stayed: December 2011
    • Value
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2  Thank Nrgyxtra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2011

Its hard to not like a hotel which greets you with a welcome snack bag, helps you find a movie to watch next door and as my daughter points out -- has a pancake machine in the breakfast bar. Exceedingly clean. Room was on the quiet side (away from Highway 49)

Room Tip: Ask for a room away from the highway; there is a movie theater right next door -- walking distance
  • Stayed: August 2011, travelled with family
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4  Thank LADuckFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2011

We didn't actually get to stay here, but I had booked a reservation online, then drove to the hotel to check in. When we arrived, the young man behind the desk, his name was Kendrick, told us with great sincerity how sorry that he was, but their online booking system had made an error, and allowed us to book when there wasn't a vacancy. By the time we arrived though, he had already called hotels in the area, checking for vacancies, and had booked us with a beautiful facility who only had suites left..the Jackson Rancheria Hotel and Casino. They told Kendrick they would give us a 2 room suite for the same price as the room we had booked at the Holiday Inn. Oh my gosh, what a delight. They even gave us $5 off coupons for their sumptuous buffet. Kendrick went out of his way to do a good deed for people he had never even laid eyes on. What an employee and what a great person!! Megan at Jackson Rancheria was gracious to invite us to stay with them at that great rate!! Another great employee and person! Much thanks....you made the first night of our 40th anniversary trip very memorable.

  • Stayed: September 2011, travelled as a couple
    • Service
7  Thank PamsouthernIndiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2011

Pros= Very clean and well maintained. Comfortable beds, tiled bathroom with granite countertops, Flat screen TV. Breakfast was very good- lots of choices, fresh and well stocked. Reasonably priced with AAA or AARP.

Cons= No swimming pool and thin walls.

Room Tip: Ask for top floor
  • Stayed: July 2011, travelled as a couple
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3  Thank shafaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2011

I would have to think that the previous reviewer Peachy_Keen45 must have mixed up the HIE with the other chain hotel in Jackson. We have stayed at HIE six times in the last year and a half, one time for 29 days, never once saw what the reviewer found.

We always found the rooms to be spotlessly clean, wi-fi working well, comfy beds and pillows, and immaculate bathrooms, fridge and microwave. Staff always helpful, especially Stephanie and Claudia at the front desk.

The only beef I have with HIE is the breakfast. Greasy, paper-thin bacon, microwaved scrambled eggs, omelets filled with Cheez -Whiz type filling, sausage gravy, and the aforementioned cinnamon buns. Luckily there are two decent restaurants within walking distance that have a great variety of dishes for breakfast.

  • Stayed: July 2011, travelled with family
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3  Thank skwimmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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