The female manager was extremenly rude. I was with my mother and young children, trying to find a place because it was a very rainy and windy night and we were camping. During the course of filling out my paperwork to stay at this hotel, she called me a "Brat" more than four times. She said "I was acting like a brat, just like everyone else my age." (I am 36.) I finally told her I didn't need to stay at a place like this, and to debit my charge card.
Her behavior was totally unprovoked and I can't believe how managers can be in this business and treat innocent people, let alone customers, in this discourteous and desrespectful manner.
- Official Description (provided by the hotel):
- 22 cozy, romantic rooms on the beautiful Sonoma coast. Each room is individually decorated and has all the comforts of home. Most rooms offer: Ocean View, Fireplace, private patio with BBQ, microwave, small refrigerator, coffee maker, satellite TV with HBO, and DVD player. Some rooms offer private patio hot tub, or in room jacuzzi tub and sauna. ... more less
- Reservation Options:
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- Also Known As:
- Fort Ross Hotel Jenner
- Fort Ross Jenner