Ok...the family welcome is nice. The family (not staff) were extremely attentive to any of my needs and very enthusiastic for feedback which is good. However, i don't like to complain when on holiday. i think its their responsibility to know how to run a villa! Just do a little competitive research online, or go and visit competitors and assess their pricing and value proposition, you don't have to be a genius. The bed was comfortable with a couple of nice fresh flowers laid on the pillows. Sheets, towels, bathroom and bungalow in general, were clean with soap provided. Mosquito net was seamless and effective. Internet worked in bungalow, just. Now, here's the bottom line. The villa is remotely located and about 20-25 mins walk from otres 1. Water pressure virtually non existent with brown water. Sink and toilet hoses both leaked. I had to try the italian food as the family are Italian which was promising of high quality. I mentioned I was in a little bit of a rush to meet a friend. I ordered Spag carb as i though it would be a quick choice but it took about 25 mins to prepare and was a little salty. I, starving, scoffed it down in a hurry and left. Just for the spaghetti, it was overpriced at $8, and was left feeling a bit ripped off. I was offered bread with the meal, but why offer it and not just serve it with the meal? Fruit was also offered after the meal, but perhaps it was forgotten that I was meeting someone despite mentioning it a few times. Also, after paying too much for the meal I certainly didn't want to be charged extra for extras offered, which may or may not have been complimentary. I lived with Italians for years and worked in Italian restaurants also so I love Italian food and know quality when I taste it. I also make fresh pasta and would recommend the owners do the same as flower and eggs are very cheap. The dish was worth $3-4 and should've taken 10-12 minutes. I payed $30 for the room but should've paid no more than $15 for its condition and location. Tiles are a little vile and adversely affect the ambiance in the bungalow. I was woken at 3am and 7am by a screaming baby which continued to scream at 9am. So glad I didn't have a late night. It has Good potential as a quiet retreat, however needs renovation, attention, and repricing! In the proprietor's defense, it should be mentioned that I live in Vietnam, and have travelled to cambodia and throughout se asia several times which has given me an acute sense of value for money. Sorry guys, I didn't find it here. I work hard for my dollar and truly know the value of it. I don't mind paying more for anything, but value for money is a must, especially if expecting a return stay or positive recommendation. Otherwise it leaves a sour taste in the mouth. I wish the family the best and hope they can use this feedback constructively. I find honesty is the best policy but certainly don't want to spend my time complaining. After reading other reviews, I guess perhaps, I might have just lucked out. :P The owners were EXTREMELY friendly. I want service and value...that's
all. I don't think it was worth $30
- Official Description (provided by the hotel):
- Set in the wild beauty of Otres, Carpe Diem is the perfect place to relax: there are 5 comfortable concrete bungalows with: patio with hammock and sitting area and inside: fan, wardrobe, double bed, mosquito net, bathroom with water hot and set of towels, soap and shampoo.I bungalows nestle in a fantastic tropical garden, with adjoining Italian restaurant. In our restaurant we serve only the original products of the Italian soil. We offer taxi service to the airport or other destinations, boat trips, motobike rentals, horseback riding, yoga center, and for our customers, we offer free bike service and free wi-fi. ... more less
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