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“Just ok”
Review of Moon Julie Hotel

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Moon Julie Hotel
Ranked #33 of 74 Hotels in Sihanoukville
Phnom Penh, Cambodia
Level 4 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Just ok”
Reviewed 25 March 2014 via mobile

I was there with my family. Moon Julie is a new hotel and new in managment, new in service and new chiefs too, I guess.
Well, they claim they are a four stars hotel, but I think they need some improvement. No welcome drink at arrival. I didn't really mind but some guests might do. Well, the rooms were new. New furnitures, new bed but frankly speaking it's a little too hard. Oh! The door of our room has some space, so when someone talking at the corridor you can hear what they talk clearly.
For breakfast, yep they need improvement. Not much choices to meet a four stars level.
The plus side, we love the pool and the friendly staffs.
In all, Moon julie is just an ok hotel. I'll be back again some day if the breakfast is upgrade (a little) ;-)

Stayed March 2014, travelled with family
Helpful?
1 Thank Sochivyheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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197 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
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Newcastle upon Tyne, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 March 2014 via mobile

Stayed for nine days. Great modern room. Improved on a daily basis. The glass panel and doors to the dining area were finished so flys etc were not really a problem at breakfast. The breakfast is really pathetic and was the worst we had experienced in Vietnam and Cambodia.The staff were trying to be helpful but it seemed management staff needed to pull it all together to create a smooth experience. I'm sure it will be a great place to stay next year.

Stayed March 2014, travelled as a couple
Helpful?
2 Thank Wellagedtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 March 2014

The rooms were new, large and comfortable, with the hotel being in a great location near the beach only a 3 minute walk to the beach, 3 mn walk to the Pub Street to enjoy cocktail and Angkor, Cambodian, ABC beer with sea food and you can join stay all night in the beach and watching sunrise at the beach. The staff were also very accommodating and friendly they support you find tuk tuk, introduce some place you can go in Sihanouk Ville. The pool was also fantastic, being large and heated. Breakfast was also well done with a buffet. Will come Sihanouk Ville soon and still choose this hotel.

Room Tip: take deluxe room with sea view, is the best choose for you.
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Đoan Trang T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 March 2014 via mobile

Can't recommend this place highly enough for when you are staying in Sihanoukville.

The building is very modern. The lobby and rooms are airy, spacious and have all the amenities. The pool area is good enough to stay round all day.

The staff can't do enough for you! They are always smiling, My girlfriend fell Ill and they continually asked how she was doing then gave her a fruit basket with a 'get well soon' note. Our telly weren't working... 5 mins later they appear with a new telly.

I don't know if the price will go up when the hotel is finished but for the time being it is a must that you stay here whilst in sihanoukville!

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Lee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 1 Contributor
4 reviews
Reviewed 10 March 2014

Moon Julie is off to a great start in Sihanoukville. The place is beautiful with a modernist, open and airy lobby. The rooms are similarly bright and functional. The best part of our hotel stay was the help and attention we received from the staff.

Only half the rooms are open and work is continuing. I look forward to returning.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 March 2014

We stayed at Moon Julie after booking last minute on Agoda. Its near Serendipity beach, and as such, there are lots of bars, restaurants, travel agents within a two or 3 block stroll. The beach is a 3-5 minute walk depending on your pace. Very very accessible to the sand.
The hotel is brand spanking new (and still being constructed). The rooms are large, bright, modern, and fairly well designed. It is clear that they are going for the upmarket luxury traveller, and I'm sure once the construction has been completed and they work out a few minor kinks in service etc, that it will start to command a higher rate, as there are few moderate to luxury options in Sihanoukville, which is mainly populated by guesthouses and beach bungalows etc.
The staff is very helpful, polite, and had a reasonable command of English (and I'm guessing a few other languages). Their uniforms are stylish and added to the professional feel of the staff. Pool is large and nice. It looked as if they were building cabanas adjacent to it. The breakfast area is open air to the pool level. The only downside is that the lobby, breakfast area and common areas then get quite a few mosquitoes. As much as I know that people travel to Southeast Asia to enjoy the weather, I might recommend that they install sliding doors on the breakfast area/pool barrier to help eliminate the flying pests. It really was the only downside to the hotel that I can see.
Overall a very good value for money, a friendly staff, and a very clean and welcoming room with all of the modern conveniences that we like to see. I would recommend it.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank premjoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South West England, United Kingdom
Level 5 Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 March 2014

The staff and management go out of their way to be friendly and made my husbands birthday very special. The rooms are spacious and bright and very clean. Breakfast was good, again very pleasant staff who try hard. The pool is nice but the beds are so uncomfortable it's not a pool were you would hang around for long. The breakfast room does need sorting from the point of view of flys they are everywere on the food on the tables and on us. Management in my opinion should have seriously considered opening before all the noisy building work was complete. Not to bad for a couple of days just light work nr. The pool however a couple of days before we left they were using a cango drill just below our room which quite honestly was a nightmare. The manager did offer to move our room but because of the work we decided against extending our stay, in my opinion their is a level of noise which is exceptable and it did go beyound what is reasonable. If a guest is paying they want to relax but on the last few days this was impossible work was surposed to start at nine and finish at five but often work began at 7am and didn't finish till 6 30pm. We would return once the work is complete but if you want a relaxing holiday right now is not the time to go. I appreciate the work had to be done but it should have been done before guests paid to use the hotel. Having said all this I hold my hands up and say were noise is concerned I have a low low tolerance level. The reason I put terrible for value is because of the noise once complete it will be a wonderfull hotel

Room Tip: Our friends had a room that didn't overlook the pool and they didn't get the noise.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
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Helpful?
Thank 1236Holidaysaregreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Moon Julie Hotel

Property: Moon Julie Hotel
Address: Ochheuteal, No 23, St Tola, Sangkat 4, Khan Mittapheap, Preah Sihanouk Province, Sihanoukville 855, Cambodia
Region: Cambodia > Sihanoukville Province > Sihanoukville
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #33 of 74 Hotels in Sihanoukville
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Moon Julie Hotel 3.5*
Number of rooms: 58
Official Description (provided by the hotel):
Moon Julie Hotel is a luxurious 4-star property in Sihanoukville. The modern rooms and suites come with air conditioning and feature a flat-screen satellite/cable TV. A private bathroom includes bath/shower, slippers and free toiletries. A variety of Cambodian cuisine and seafood is served at the hotel’s restaurant. Cocktails, wines and local drinks are available at the Lobby Lounge and Bar. ... more   less 
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